Skip to content

Privacy Policy

1.0 Overview

SCM Insurance Services Inc. and its subsidiaries, divisions and limited partnerships, namely SCM Insurance Services GP Inc., ClaimsPro LP (“ClaimsPro”), SCM International Programs Group LP (“IPG”), Pario Engineering & Environmental Sciences LP (“Pario”), Xpera HR Services Inc. (“Xpera HR”) and Xpera Risk Mitigation & Investigation LP (“Xpera"), (collectively, “SCM”, “we”, “our” or “us”) are committed to privacy. This privacy policy details how and for what purposes we collect, use and share personal information.

2.0 Policy Scope

This policy generally applies to personal information we collect whenever you interact with us, for instance if you visit our websites (including https://claimspro.ca/ , https://confidenceline.com/ , https://esmsolutions.ca/ , https://indemnipro.ca/ , https://ipgclaims.com/ , https://pario.ca/ , https://parioquantify.ca/ , https://www1.scm.ca/ , https://xpera.ca/ ) contact us through email, and apply for a job with SCM. It also applies to personal information we receive from our clients and business partners, including when we investigate, evaluate and settle first or third-party claims. This policy also provides details on how personal information is collected, used and disclosed by Xpera for security and investigation services and by Xpera HR for pre-employment and background screening services, as well as through the ConfidenceLine whistleblowing hotline.

This policy does not apply to SCM’s collection, use and disclosure of personal information about its employees.

3.0 Policy

3.1 Personal Information

In this policy, “personal information” generally means any information that can be used, either alone or in combination with other information, to identify an individual. This includes information such as your name, contact details, birth date, drivers license number and health card information. It may also include other types of more technical information, but only when this information can identify you as an individual.

Generally, “personal information” does not include information that is used for the purpose of communicating or facilitating communication with an individual in relation to their employment, business or profession, such as the individual’s name, position name or title, work address, work telephone number, or work email address.

3.2 Types of Personal Information We Collect

We limit the collection of personal information to what is reasonably required to provide our services to our clients, to respond to any other requests you may make and for the other purposes described below under Use of Personal Information. Depending on your interaction with us, we may collect the following categories of personal information:

  • Your name and contact information, which may include your email address, home address and phone number.
  • Claim-related information, which may include your insurance policy details, estimates, notes, photographs, surveillance video footage, media reports, statements, social media posts (e.g. posts about your birthday, travels, friends and family, events, whereabouts), correspondence, details of subrogation, written statements, information on alleged injuries ( e.g. the nature and extent of an injury, the name of medical providers, details regarding medical appointments, medical reports), occupation and employment information, allegations on financial losses or damages, financial records, loans, mortgages, tax records, property work orders, professional and specialist reports, first responders’ reports, property ownership records, specialist reports, invoices, prior insurance claims, settlement recommendations, agreed settlements, and, in circumstances where we believe there exists some potential for fraud or arson, information about financial motivations, debts, financial pressures, prior losses, and information about any of any outstanding and unmet obligations.
  • Job-related information, such as information about your work experience and education, when you apply for a position with SCM.
  • Information related to online activity, including IP addresses, date and time of your visit, your time zone, your browser and operating system, the sections you visited on our websites and your language preferences.
  • Whistleblowing-related information (Xpera HR services only), such as information relating to events you have experienced or witnessed and that are reported using the ConfidenceLine service.
  • Pre employment, tenancy, and other background screening information (Xpera and Xpera HR services only), such as your date and place of birth, current and previous addresses, date of entry into Canada, social insurance number, credit history, gender, driver’s license number and permit class number, driver’s abstract, copies of government-issued identification cards, previous employer details and work history, education, credentials and other references.
  • Information relating to fraud investigations and vehicle recovery (Xpera only): such as your financial motives, interpersonal disputes, vehicle identification numbers, criminal history or other similar information.

3.3 How We Collect Personal Information

We collect personal information in a variety of ways, including:

  • Directly from you. We may collect personal information directly from you under some circumstances, for instance if you contact us (including by email, phone, etc.), if you apply for a position at SCM (including through a third party), if you visit our offices or through your business interactions with SCM. We may also collect personal information directly from you in the event of a claim where you are an insured person or where you submit a third-party claim, where you are subject of to our background checks and verifications services or where you use the ConfidenceLine.
  • From our business partners and clients. If you are insured by a client of SCM, your insurer, their agents and brokers may provide us with personal information about you, where such personal information is relevant to a claim or to our business relationship with our clients. We may also receive personal information about you from our clients who have retained our services to conduct background checks and verifications on you.
  • From an insured person. We may also collect personal information about you from an insured person in the context of a claim.
  • From authorities or other official sources: such as police and fire departments and official registries, agencies and administrative bodies, where significant property losses are claimed, where we suspect arson or where arson may have occurred or when necessary to conduct background checks and verifications.
  • From media sources: such as social media or media reports about you.
  • From specialized databases: such as databases containing information about driver licenses or allowing us to conduct a media search.
  • From online technologies: If you activate the technologies further described below or if the applicable law permits us to do so, we may collect certain types of information electronically when you interact with our sites, emails, social media accounts, online advertising, or through technologies such as cookies, web beacons, single pixel gifs and analytics engines. This information helps us understand what actions you take on our sites and allows our sites to work correctly.
    • Cookies, which are small text files that are saved on your computer when you visit a website so that information can be saved between visits, such as your login credentials or language preferences.
    • Other technologies, such as analytics engines, which, if you activate certain of these functions, may pull usage data from multiple sources and help manage and collect this data to use for personalization, interest-based advertising, customizing content and other methods to gain insights into our customers’ needs and preferences. For instance, we use Google Analytics which allows us to see information on user website activities including, but not limited to, page views, source and time spent on our websites. You may opt out of our use of Google Analytics by visiting the Google Analytics opt-out page.
    • Through these technologies, we may collect personal information as follows:
  • Third-Party Social Networks. Third-party social networks that provide interactive plug-ins to enable social network features (e.g., LinkedIn) on the websites may use cookies to gather information on your use of the websites. How this collected data is used by a third party is dependent on the privacy policy of the social network, which is available on the appropriate parties’ website. SCM encourages you to review the privacy policies of third parties as well. Third parties involved may use these tracking methods such as, but not limited to, cookies to achieve their own business goals and purposes by relating and combining information about your usage of our websites to any other personal information they may have collected on you. We may also obtain and use analytical and statistical information from third-party social networks to help us measure performance and effectiveness of content we display on social networks, for example, by measuring impressions and clicks on the content SCM promotes.

3.4 Use of Personal Information

We may use your personal information for the following purposes:

  • Providing our services. We use personal information as necessary to provide and deliver our services to our clients. For instance, we may notably use your personal information for:
    • Claim adjusting, managing and processing services;
    • Pre-employment or tenancy application background checks services;
    • Whistleblowing hotline services.
    • Personal security and investigation services;
    • forensic engineering and environmental science services as well as to provide assessments of damage and determination of cause services related to incidents.
  • Communicating with you. If you contact us with a question or inquiry, we may use your personal information to respond to you. We may also communicate with you for business development purposes and to promote our services and offers.
  • Processing job applications. If you apply for a position at SCM, we may use your personal information as necessary to process and evaluate your application.
  • Managing our business. We use your personal information for several reasons in connection with our business operations, which may include exercising due diligence to prevent or reduce our commercial risk and to ensure the security of our information, system or network.
  • For other purposes as permitted or required by law. For example, we may use the information we collect to protect the security of that information and our websites or to comply with a legal requirement, if necessary.

We may also request your consent to use your personal information for other specific purposes.

3.5 Sharing Your Personal Information

We may share your personal information as follows:

  • With our service providers. We may disclose your personal information to other organizations and businesses that provide services to us, such as mandated professionals in the context of a claim, including private investigators, engineers, architects, environmental consultants, medical professionals, translators, transcriptionists, and others. We require these service providers to protect personal information with appropriate security safeguards and to limit their use of personal information to what is necessary to carry out their mandate.
  • With persons or entities which we must contact to conduct a pre-employment or tenancy background check: We may disclose your personal information with the references you provided, your former employers, the schools and institutions you represented having attended and entities responsible for the credentials you listed. We may also provide your personal information with any other agencies, administrative bodies and databases which allow us to verify information about you in the context of a background check.
  • With our clients: We may disclose your personal information to our clients and business partners where you have consented to such disclosures or where we are otherwise permitted do so by applicable laws.
  • In the context of the sale or transfer of our business or other transaction. We may decide to sell or transfer all or part of our business to a third party, merge with another entity, secure our assets or proceed with any other financing or other strategic capital transactions (including insolvency or bankruptcy proceedings), restructuring, share sale or other change in corporate control. We may share your personal information when required for the purposes of such a transaction.
  • Other permitted reasons. We may share your personal information when permitted or required by applicable law. This may be the case, for instance, if SCM is under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply SCM’s terms of use and other agreements; or to protect the rights, property, or safety of SCM, SCM’s customers, or others.

3.6 What Are Your Privacy Choices?

By using our services, interacting with us (for instance when you visit our websites, contact or email us), or when applying for a job with SCM, you are providing your consent to the collection, use and disclosure of personal information as set out in this policy. In some cases, your consent may be “implied” i.e. your permission is assumed based on your action or inaction at the point of collection, use or sharing of your personal information. We will generally obtain consent when we want to use personal information for a new purpose, in compliance with applicable privacy laws.

Upon reasonable notice, you may withdraw your consent to the use and disclosure of your personal information by SCM, subject to legal or contractual restrictions. To withdraw your consent, please send us a written request by using the contact information listed in the Contact us section below. Withdrawing your consent may impact the services we are able to provide to you.

3.7 Children

We do not knowingly collect, hold, use or divulge personal information from children under the age of 13, unless a parent, legal guardian or adult representative has consented to it.

3.8 Accessing and Correcting Your Personal Information

SCM respects your right to access your personal information and to request its rectification if it is inaccurate, incomplete or equivocal, subject to any applicable legal restrictions.

You also have the right to obtain more information about SCM’s processing of your personal information, including the categories of individuals who have access to your personal information within our organization and the applicable retention period for your information. To exercise these rights, please use the contact information listed in the Contact us section below.

3.9 How Do We Protect Your Personal Information?

To protect your personal information, we employ organizational, physical and technological safeguards. Our goal is to prevent unauthorized access, loss, misuse, sharing or alteration of personal information in our possession. We also use these safeguards when we dispose of or destroy your personal information.

3.10 How Long Do We Keep Your Personal Information?

We store your personal information for as long as is necessary to provide our services clients and business partners, to manage our business operations, and to comply with our legal and regulatory obligations. Once no longer required, your personal information will be securely destroyed or anonymized (so that it is, at all times, reasonably foreseeable in the circumstances that the information irreversibly no longer identifies you directly or indirectly) in accordance with our Record Retention and Destruction Policy.

3.11 Cross-border transfers of personal information

We may transfer and use your personal information outside of Québec and Canada and in a foreign country (such as Ireland, the United Kingdom, and the United States) with different privacy laws may provide a lower standard of protection for your personal information than your jurisdiction of residence. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country.

3.12 Data Governance

SCM maintains policies and practices which ensure the protection of your personal information, including:

  • An internal Privacy Framework that defines the roles and responsibilities of our employees throughout the information life cycle and limits their access to such information on a “need-to-know” basis;
  • Internal policies, processes and procedures to support the confidentiality, integrity and availability of personal information;
  • A designated Privacy Officer to monitor our compliance with applicable data protection laws;
  • Employee privacy and data security training as well as multiple policies and procedures relating to information security;
  • Procedures for receiving, investigating and responding to complaints or inquiries regarding SCM’s information handling practices, including any security incidents involving personal information;
  • A Record Retention and Destruction Policy governing the retention and destruction of personal information, as mentioned above under How long do we keep your personal information?; and
  • Contractual protections and other measures to ensure that service providers with whom we share personal information maintain adequate privacy protections and standards.

3.13 Changes to the Privacy Policy

We may make changes to this policy from time to time. Any changes we make will be effective when we post the revised policy on our websites. If we make any significant changes to the policy, we will post a notice on our websites or contact you to inform you when required by law. By continuing to interact with us after the modified version of the policy has been posted, you are accepting the changes to the policy, subject to any additional requirements that may apply. The “Effective Date” at the top of this policy indicates when it was last updated.

3.14 Contact Us

If you have any questions about how we handle your personal information or if you want to exercise your privacy rights, please contact our Privacy Officer at:

Address: 145 King Street West, Suite 620, Toronto, ON M5H 1J8
Telephone: 226-213-4673
Email: privacy@scm.ca 

SCM In the News

  • SCM Insurance Services Earns Kudos' 2023 Best Culture Award in the Culture Leader Category
    Dec 6, 2023
    SCM Insurance Services (SCM), announced today that it won a Best Culture Award from Kudos.
  • ClaimsPro Announces Leadership Transition
    Oct 20, 2023
    ClaimsPro, an SCM company and Canada’s leading provider of independent adjusting services, today an
  • Pario Expands Nova Scotia Office with Three Additions
    Aug 4, 2023
    Pario Engineering & Environmental Sciences is pleased to announce three new additions to their expa
  • SCM/IndemniPro/ClaimsPro Acquires LVV Adjusters
    Jul 4, 2023
    ClaimsPro/IndemniPro, an SCM Insurance Services company, today announces the acquisition of LVV Adj
  • ClaimsPro Welcomes Paul Gilbody as Senior Vice President, Ontario & Manitoba
    Apr 3, 2023
    ClaimsPro announced the appointment of Paul Gilbody as Senior Vice President, Ontario & Manitoba. M
  • Pario’s Sarah Murphy Leads Team at Nova Scotia Scotties
    Feb 3, 2023
    Recently, the Nova Scotia Scotties Tournament of Hearts saw a familiar face in the competition. Sar
  • NEW Webinar! Brush Up on The Basics: Reboot Your Surveillance Savvy
    Jan 31, 2023
    For Adjusters, Claim Specialists, Case Managers, and Legal Teams.
  • Yvonne Hird Joins Pario to Accelerate Bold Growth in 2023
    Jan 10, 2023
    Pario Engineering & Environmental Sciences LP (Pario), Canada’s leading provider of forensic engine
  • Pario Expands Presence in Atlantic Canada, Acquires Contrast Engineering
    Dec 5, 2022
    Pario Engineering & Environmental Sciences LP (Pario), an SCM company and Canada’s national provide
  • Felicia Galata Rejoins ClaimsPro as Vice President, National Business Development
    Nov 1, 2022
    ClaimsPro is pleased to announce the appointment of Felicia Galata as Vice President, National Busi
  • Xpera at the Canadian Defence Lawyers (CDL) Annual Boot Camp
    Nov 1, 2022
    Xpera was pleased to participate in the Canadian Defence Lawyers (CDL) Annual Boot Camp, Basic Trai
  • IPG Appoints Blue Schindler Managing Director of IPG Canada
    Oct 28, 2022
    From the Desk of Patrick Scott, Managing Director, North America – International Programs Group It
  • Private Investigators and Their Role
    Oct 26, 2022
    Have you ever wondered what a private investigator does? Or what they can do for you?
  • Pario Sponsors the OIAA Georgian Bay Golf Tournament
    Sep 13, 2022
    The Pario team was pleased to sponsor the OIAA Georgian Bay Golf Tournament.
  • ClaimsPro’s Specialty Risk Division Appoints Zuhaib Saif as Vice President, Central Canada
    Sep 8, 2022
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, t
  • ClaimsPro Appoints Michael Connolly as Vice President, Atlantic Canada
    Sep 6, 2022
    ClaimsPro is pleased to appoint Michael Connolly as Vice President for Atlantic Canada.
  • Xpera is a proud sponsor of the 2022 NATIONAL ABORIGINAL BUSINESS OPPORTUNITIES CONFERENCE (NABOC)
    Mar 28, 2022
    Xpera is a proud sponsor of the 2022 NATIONAL ABORIGINAL BUSINESS OPPORTUNITIES CONFERENCE (NABOC)
  • Xpera is pleased to be a Platinum Sponsor for this year’s Fraud Investigation Techniques Conference
    Mar 25, 2022
    Xpera is pleased to be a Platinum Sponsor for this year’s Fraud Investigation Techniques Conference
  • ClaimsPro Appoints Lewis Moorman as Vice President, Operations for Western Canada
    Mar 17, 2022
    Announcing the appointment of Lewis Moorman as Vice President, Operations for Western Canada
  • Xpera enhances client relationships with new Account Manager, Lise Begin
    Jan 23, 2022
    Xpera Risk Mitigation & Investigation LP (Xpera), Canada’s leading provider of risk solutions, is p
  • Xpera is a gold-level sponsor for the Kitchener-Waterloo OIAA Holiday Auction Fundraiser
    Dec 6, 2021
    Xpera was pleased to be a gold-level sponsor for the Kitchener-Waterloo OIAA Holiday Auction Fundra
  • BBCG Group’s Art Goguen Retires, Michel Prud’homme Appointed as incoming Managing Director
    Nov 29, 2021
    BBCG Group, an SCM Company serving clients as part of ClaimsPro’s Specialty Risk Division, announce
  • Xpera Shares the Spirit of the Holidays with Children in Need
    Nov 22, 2021
    Once again, the Burnaby Xpera office participated in Operation Shoebox. Thirty seven shoeboxes were
  • Welcomes Laura Taylor, B.Sc. and Benjamin Nketia
    Oct 28, 2021
    We are pleased to welcome our two newest team members to the Environmental Division, Laura Taylor,
  • Xpera is platinum sponsor for Council of Professional Investigators of Ontario’s AGM
    Oct 13, 2021
    Xpera is pleased to once again be a major sponsor at the CPIO AGM, November 18th.
  • Pario celebrates the Women in Insurance Cancer Crusade’s (WICC’s)
    Sep 15, 2021
    Pario celebrates the Women in Insurance Cancer Crusade’s (WICC’s) 25th Anniversary at the 2021 WICC
  • ClaimsPro Expands Geographic Reach in U.S. with the Acquisition of CJ Hester
    Sep 14, 2021
    ClaimsPro, an independent adjusting and claims management leader in North America and an SCM Compan
  • ClaimsPro Appoints Lewis Moorman as Vice President, Specialty Risk in Western Canada
    Aug 20, 2021
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, t
  • Whitepaper: "Berla Technology Opens Door to Vehicle Collision Data"
    Jul 26, 2021
    Pario's latest whitepaper is now available! A must read for claims adjusters and lawyers who want b
  • Pario’s Denise Gaeta Appointed WICC Ambassador
    Jun 7, 2021
    Women in Insurance Cancer Crusade (WICC) has appointed Denise Gaeta, Pario’s Vice President, Nation
  • Zachary King talks about residential oil spills on WP Radio.
    Feb 17, 2021
    Hear Zachary King and Terry Doherty exchange stories. Learn why residential oil spills happen and t
  • ClaimsPro Introduces ClaimsPro Connect – A Revamped Claims Data & Reporting System For Clients
    Aug 18, 2020
    ClaimsPro is getting ready to launch a revamped version of its Client Access claims management syst
  • Denise Gaeta Joins Pario Engineering & Environmental Sciences. New VP Role Expands Business Opportunities on a National Scale
    Aug 10, 2020
    Today, Pario announced the appointment of Denise Gaeta as Vice President, National Business Develop
  • ClaimsPro Mobilizes Adjusters in Calgary to Support Those Impacted by the Powerful Storms this Past Weekend
    Jun 15, 2020
    ClaimsPro, Canada’s independent adjusting and claims management leader, has mobilized its Catastrop
  • ClaimsPro Continues to Provide Claims Support in Fort McMurray as Residents Return Home
    May 5, 2020
    ClaimsPro, Canada’s independent adjusting and claims management leader, continues to provide claims
  • Mar 20, 2020
    Like many of you, SCM Insurance Services (SCM) is working diligently to maintain business continuit
  • ClaimsPro Enhances National Xactimate Services with the Appointment of Alex Williams as National Team Leader
    Mar 4, 2020
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, t
  • Nixon & Company Rebrands as ClaimsPro
    Jan 29, 2020
    SCM Insurance Services (SCM), a leading North American provider of insurance and risk management se
  • ClaimsPro/IndemniPro Appoints Robert Lepine District Manager, Western Quebec
    Nov 7, 2019
    ClaimsPro/IndemniPro, Canada’s leading provider of independent claims adjusting services and an SCM
  • SCM Increases Coverage in U.S. with the Addition of Michel & Cully Claims Service team to Nixon & Company, Inc.
    Oct 22, 2019
    SCM Insurance Services, a leading North American provider of insurance and risk management services
  • SCM ClaimsPro Announces Partnership with Encircle Inc.
    Oct 22, 2019
    ClaimsPro, Canada’s independent adjusting and claims management leader, is pleased to announce that
  • Sep 13, 2019
    SCM Insurance Services, Canada’s largest independent, privately owned insurance services provider,
  • ClaimsPro Catastrophic Response Teams Mobilized in Atlantic Canada to Support Those Affected by Hurricane Dorian
    Sep 9, 2019
    ClaimsPro, Canada’s independent adjusting and claims management leader, has mobilized its Catastrop
  • Nixon Expands and Enhances Adjuster Presence in Arkansas Coverage
    Aug 21, 2019
    Nixon and Company (Nixon), a regional provider of comprehensive claims handling solutions, today an
  • ClaimsPro Announces Cyber Claims Specialized Team  for Immediate Response to Cyber Losses
    Aug 14, 2019
    ClaimsPro, Canada’s independent adjusting and claims management leader, is pleased to announce the
  • ClaimsPro Expands in Southern Alberta with Addition of Lloyd Stiles Rossier, Special Risk Loss Adjusting
    Jul 8, 2019
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, t
  • ClaimsPro Enhances Business Development Leadership Team in Western Canada
    Jul 4, 2019
    ClaimsPro, Canada’s independent adjusting and claims management leader, is pleased to announce two
  • ClaimsPro Announces the Appointment of Janak Lally as, Vice President, Business Development, Western Canada
    May 15, 2019
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, t
  • ClaimsPro Enhances Specialty Risk Division Ontario with the Executive Insurance Expert, John Seyler
    Mar 6, 2019
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, t
  • ClaimsPro Strengthens its Alberta Presence with the  Acquisition of New West Adjusters
    Mar 5, 2019
    ClaimsPro today announced that it has acquired Alberta-based New West Adjusters (NWA).
  • ClaimsPro Appoints Alana Collins to  Director of Insurer Management Services
    Feb 28, 2019
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, i
  • ClaimsPro Welcomes Melissa Joynt to the Ontario team
    Feb 21, 2019
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, i
  • ClaimsPro Enhances Transportation, Equipment, and Cargo Claims Services with Trucking Safety and Risk Management Expert
    Feb 19, 2019
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, t
  • ClaimsPro Strengthens its British Columbia Presence with the  Acquisition of Associated Independent Adjusters
    Feb 4, 2019
    ClaimsPro today announced that it has acquired British Columbia-based Associated Independent Adjust
  • ClaimsPro welcomes Kevin Quinlan to the Specialty Risk Division’s Complex, Commercial and Industrial Team
    Dec 12, 2018
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, t
  • ClaimsPro’s Senior Vice President, Ontario and Manitoba,  Receives Leadership Award
    Oct 10, 2018
    ClaimsPro, Canada’s independent adjusting and claims management leader, is pleased to announce that
  • SCM Launches New ‘ParioQuantify’ Brand to the Market
    Aug 27, 2018
    SCM Insurance Services, Canada’s largest independent, privately owned insurance services provider,
  • ClaimsPro Opens Chatham Office to Broaden Service Footprint  in Southwestern Ontario
    Aug 22, 2018
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, a
  • ClaimsPro Announces Jeff Stinson to Manage Peterborough Office
    Aug 1, 2018
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, i
  • ClaimsPro Enhances Transportation, Equipment and Cargo Claims Services with Theft Investigation Specialist
    Jul 26, 2018
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, t
  • SCM Continues U.S. Expansion with the Acquisition of Affirmative Risk Management
    Jul 18, 2018
    SCM Insurance Services, Canada’s largest independent, privately owned insurance services provider,
  • ClaimsPro Announces Retirement of Wayne Guy, and Appoints Mike Connolly and Calvin Roberts to District Manager roles for Atlantic Canada
    May 24, 2018
    Following 13 exemplary years with ClaimsPro, Wayne Guy, Vice President, Atlantic Region, will be re
  • ClaimsPro Continues to Add Capacity to Support Eastern Canada’s Windstorms Recovery
    May 10, 2018
    ClaimsPro, Canada’s independent adjusting and claims management leader, has brought in additional s
  • ClaimsPro Brings in Additional Support to Address Eastern Canadian Windstorms
    May 7, 2018
    ClaimsPro, Canada’s independent adjusting and claims management leader, continues to provide claims
  • ClaimsPro Appoints Chantal Rhodenizer as Director of Insurer Management Services
    May 2, 2018
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, t
  • ClaimsPro Launches Online Enrollment Tool for Independent CAT Adjusters
    Apr 18, 2018
    ClaimsPro is pleased to announce the launch of a convenient online enrollment tool for independent
  • ClaimsPro Expands Marine Services Leadership Team with Master Mariner and Chartered Professional Accountant
    Apr 4, 2018
    Captain John Hosty joins as National Director, Marine Services and Patricia Foster joins as Directo
  • ClaimsPro/IndemniPro Strengthens its Quebec Coverage with the Acquisition of Dubuc, Lessard et Associés and Steve Foster Expertises Inc.
    Mar 12, 2018
    ClaimsPro/IndemniPro today announced that it has acquired two of Quebec’s leading loss adjusting fi
  • ClaimsPro Appoints Hussein Visram to Director, Business Development for National Corporate and Broker Accounts
    Mar 2, 2018
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, t
  • ClaimsPro Appoints Kumar Sivakumaran  to Vice President, National Operations
    Feb 21, 2018
    ClaimsPro, Canada’s leading provider of independent claims adjusting services, today announced the
  • ClaimsPro/IndemniPro’s Specialty Risk Division’s Complex Commercial Industrial (CCI) Unit Enhances Quebec Leadership Team
    Jan 3, 2018
    ClaimsPro/IndemniPro, Canada’s largest independent adjusting company is pleased to announce its enh
  • IndemniPro Announces Quebec Leadership Changes
    Nov 24, 2017
    IndemniPro, Canada’s leading provider of independent claims adjusting services, today announced org
  • ClaimsPro/IndemniPro Announces Retirement of Malcolm C. Ross
    Sep 21, 2017
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, a
  • Aug 31, 2017
    SCM Insurance Services (“SCM” or the “Company”), Canada’s largest independent, privately owned insu
  • ClaimsPro Deploys CAT Team in Response to British Columbia Wildfires
    Jul 12, 2017
    ClaimsPro has mobilized resources across British Columbia to support its clients affected by the on
  • SCM Expands into the United States with the Acquisition of Nixon & Company, Inc.
    May 3, 2017
    SCM Insurance Services, Canada’s largest independent, privately-owned insurance services provider,
  • ClaimsPro’s Appoints Drew Knox to Lead Transportation, Equipment & Cargo Division
    Apr 27, 2017
    Seeking to further enhance the leadership of its team of Transportation, Equipment & Cargo (TEC) ad
  • ClaimsPro/IndemniPro Appoints Suzie Godmer to Lead Atlantic Region
    Apr 26, 2017
    ClaimsPro/IndemniPro, Canada’s leading provider of independent claims adjusting services, announced
  • ClaimsPro’s Appoints Paul Féron to Senior Vice President, Manitoba & Ontario
    Apr 25, 2017
    ClaimsPro, Canada’s leading provider of independent claims adjusting services, announced today that
  • Apr 4, 2017
    Cira Health Solutions is pleased to announce the appointment of Francois Provost as Account Executi
  • Mar 15, 2017
    SCM International Programs Group LP (IPG), an SCM Insurance Services company and Canada’s leading p
  • Jan 11, 2017
    Xpera Risk Mitigation & Investigation, an SCM Insurance Services company and Canada’s leading prov
  • Dec 22, 2016
    ClaimsPro/IndemniPro today announced that it has acquired one of Quebec’s leading loss adjusting fi
  • Dec 5, 2016
    SCM Insurance Services was pleased to attend the first annual Insurance Business Awards, and honour
  • Sep 7, 2016
    SCM Insurance Services, Canada’s largest independent, privately-owned insurance services provider,
  • Jul 18, 2016
    SCM Insurance Services, the parent company of ClaimsPro, is pleased to announce that it has reopene
  • Jul 7, 2016
    ClaimsPro, an SCM company and Canada’s leading provider of independent adjusting services, today an
  • Jul 7, 2016
    SCM Insurance Services is proud to announce that Ross Betteridge has been promoted to the newly cre
  • Jun 8, 2016
    SCM Health Solutions is pleased to announce that it has opened a new assessment location in Markham
  • Jun 2, 2016
    SCM Health Solutions, a market leader in Independent Medical Examinations and Occupational Health S
  • May 10, 2016
    ClaimsPro, Canada’s largest adjusting and claims management company, has teamed up with Opta, SCM I
  • May 5, 2016
    SCM Insurance Services has mobilized resources across all of its seven companies to support our cli
  • May 4, 2016
    ClaimsPro remains very concerned as we continue to learn about the ongoing crisis in Fort McMurray
  • Opta expands their innovations with the launch of Inspection Score
    Mar 31, 2016
    Opta Information Intelligence expands their innovations with the launch of Inspection Score to the
  • Mar 31, 2016
    ClaimsPro, Canada’s leading provider of independent claims adjusting services, announced today that
  • Fred Plant, ClaimsPro’s Senior Vice President, Atlantic Region, named new President of CIAA
    Aug 25, 2015
    ClaimsPro, Canada’s largest independent claims adjuster, announced today that Fred Plant, ClaimsPro
  • ClaimsPro joins the Canadian Independent Adjusters’ Association
    Jul 22, 2015
    ClaimsPro, Canada’s largest independent adjusting and claims management company, announced today th
  • May 27, 2015
    ClaimsPro today announced that it has acquired the leading Atlantic Canada adjusting service, Plant
  • Apr 29, 2015
    ClaimsPro, an SCM company and Canada’s leading provider of independent adjusting services, today an
  • Opta: Data is King-Predictive Analytics in today’s P&C industry
    Mar 23, 2015
    Opta’s Peril Score™ has allowed market leaders to successfully employ predictive analytics to bette
  • Jan 20, 2015
    SCM Insurance Services, Canada’s largest independent, privately owned insurance services provider,
  • SCM Insurance Services Acquires Granite Divisions to Become a Leading Force in the Canadian Insurance Services Industry
    Aug 24, 2014
    SCM Insurance Services (“SCM”) today announced that it has completed the acquisition of the propert
  • SCM Insurance Services
    Privacy Policy © SCM Insurance Services. All Rights Reserved. | Accessibility | Visit US Website US Flag