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Company:

ClaimsPro LP - Shared Services

Technical Support Specialist - Full-Time, (Mississauga, ON)

Role Summary

We are looking to hire a Technical Support Analyst to join our Mississauga team. The main purpose of this role is to maintain company computer software and hardware. Applicants should work well in a fast paced environment and have proven organizational, prioritization and interpersonal skills.

Please note that the successful applicant will be required to undergo a criminal background check as a condition of employment. This is a full-time position that offers company benefits.

Competencies

• Outstanding interpersonal skills;
• Strong English verbal and written communication skills to discuss system administration decision making with management, to train users, and to create documentation.
• Organizational skills to perform scheduled tasks.
• Demonstrated ability to be a contributing member within a cross functional team environment.
• Proven problem solving skills.
• Detailed oriented
• Windows Server administration experience is an asset

Responsibilities

• Process support requests; maintaining accountability and ownership of incident until resolved
• Install, configure, and maintain computer workstations and servers within a Microsoft Windows environment.
• Install, configure and maintain peripherals and network hardware.
• Document configurations and operating standards and practices.
• Implement and monitor security policies.
• Perform data backup and recovery.
• Perform hardware and software upgrades as required.
• Configure and troubleshoot corporate email (Exchange)
• Must be available for on-call after-hours support
• Occasional evening and weekend work and some travel necessary
• Miscellaneous - other duties as required

Requirements

• Minimum grade 12 education, with preference given to individuals with post-secondary IT diploma/degree.
• 0-2 years of related industry experience
• Solid understanding of recent or latest version of Microsoft Windows (7/10)
• Active Directory user and group administration
• Experience troubleshooting computer hardware
• Experience with email administration (Exchange, O365) an asset
• Familiarity with Symantec suite of security software an asset
• Access to car, hire will be required to work out of Markham location periodically

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

Please note, all new employees are required to be vaccinated and submit proof of vaccination as a condition of their offer of employment prior to their start date, subject to any valid human rights accommodations

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Company:

ClaimsPro LP

Administrative Assistant - Full-Time/Contract position (Markham, ON)

Overview

As an integral member of the shared services team, you will cover reception duties, attend to mailroom duties, and provide other administrative services to support the day-to-day functions of the Markham Office. Internal and external clients include, but are not limited to: Branch Manager, Adjusters, Clients and peers. This is Monday to Friday work schedule, requiring physical presence in the office, full-time hours, but on a 1-year term, with potential of extension or renewal. Medical and dental insurance benefits will be provided.

Organizational Alignment: This position report to the Manager, Shared Services (Facilities Manager)

This is an URGENT vacancy that needs to be filled ASAP.

Job Responsibilities:

• Cover reception duties as needed
• Handles incoming and outgoing mail and courier packages on a daily basis
• Assists in administrative support as directed, scanning documents, uploading files
• Delivery of administrative support services to Branch Manager, Adjusters and Clerical team members.
• Other duties as required in order to meet the company objectives.

Qualifications & Experience:

• Post-secondary education required; additional certification in Office Management is considered an asset
• Previous experience in a similar position will be given preference.
• 1-2 years’ experience in an administrative support role is required
• Intermediate experience in Microsoft Office skills is required
• Must have the aptitude and ability to learn as required.

Competencies:

• Previously demonstrated ability to execute high attention to detail
• Demonstrated ability to manage changing priorities and proven organizational skills
• Demonstrated behaviors showing initiative behaviors and follow-up skills
• Demonstrated ability to maintain a high level of confidentiality
• Demonstrated professionalism and work ethic
• Proven ability to contribute to and work well within a team environment or independently

Environment/Working Conditions 
 

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Please note that successful candidates will be required to submit proof of vaccination as a condition of their offer of employment prior to their start date, subject to any valid human rights accommodations. 

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Company:

ClaimsPro LP

Desktop / Telephone Adjuster - Commercial/Personal Property (REMOTE work from Anywhere in Canada)

We are currently looking to add an experienced Property Adjuster to our team! The successful candidate can work remotely from anywhere in Canada

Why should you consider a career with ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• Your workload is balanced, and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
• Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more.

Competencies:

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

To succeed in this role, the ideal candidate should have experience in Commercial and Personal lines Property claims, some Auto experience will be seen as an asset, as well as the following competencies;

• Effective Analytical Skills

• Effective communication skills (verbal, written and presentation)

• Organizational skills

• Interpersonal skills

• Relationship Building skills

• Demonstrated and proven leadership skills

• Sense of urgency and responsiveness

Qualifications & Experience

• University degree or post-secondary education related to insurance.

• Minimum of 2 years’ experience.

• Equivalency in combination of education and experience will be considered.

• Ongoing commitment to education and learning.

• Effective analytical skills, including identification of cause and effect dynamics

• Good investigative manner

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Adjuster’s license, or currently pursuing or have completed the CIP designation

Advanced communication skills including:

• Effective written skills including those of a technical nature

• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

• Strong commitment to ongoing education and learning.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

Please note, all new employees are required to be vaccinated and submit proof of vaccination as a condition of their offer of employment prior to their start date, subject to any valid human rights accommodations

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Company:

ClaimsPro LP

Claims Service Representative - FT/1-Year Contract (Markham, ON)

Role Summary:

You will provide administrative support services in claims creation and demonstrate a superior level of customer service. This role requires the flexibility to be available between the hours of 8:00 AM to 8:00 PM Monday through Friday, on a monthly rotating schedule. Other administrative and clerical support to various branch staff. Other duties as may be required.

This is a full-time, salaried position working 37.5 hours per week for a contract duration of one year. This role is based in our Markham office, but currently on a "hybrid" work arrangement that will allow successful candidates to work from home 2 - 3 days a week. ?Medical and dental benefits will be provided.

Competencies required to succeed.

• Professional demeanor and strong customer service skills
• Superior communication skills both written and verbal
• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
• Ability to work well under pressure and maintain composure in a fast paced and changing environment
• Reliable and punctual
• Ability to work independently with minimum supervision
• Ability to use good judgment and hit the ground running

Responsibilities

Claims Creation

• Claim setup as per account instructions
• Claim fully assigned within target timeframe with 95% accuracy
• Claim is triaged appropriately
• Participate on Email and / or Phone Queues

Billings and cheque processing

• Files to be billed within specified time frame, as per account instructions
• Payments are to be issued accurately and as per account instructions

Providing Assistance to Various Stakeholders

• Handling tasks for dedicated teams
• Proper handling of correspondence for National Account employees and maintaining a catalogue of electronic devices
• Assisting with scanning project for closed files
• Completing data integrity updates
• Assisting with all other requests as directed from supervisor and National Accounts management team

Education, knowledge and experience required

• Post-secondary education in administration
• Minimum 3 years’ experience in an administrative support role, specifically in the insurance industry.
• Experience working within a dynamic team
• Previously demonstration ability to execute high attention to detail
• Demonstrated ability to manage changing priorities and proven organizational skills
• Demonstrated initiative, behaviors and follow-up skills.
• Demonstrated ability to maintain a high level of confidentiality
• Demonstrated professionalism and work ethic
• Proven ability to contribute to and work well within a team environment
• Must have the aptitude and ability to learn as required
• Intermediate experience with Microsoft Word required. Knowledge of Excel an asset.

Environment/Work Conditions  
 

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.  Please note that successful candidates will be required to submit proof of vaccination as a condition of their offer of employment prior to their start date, subject to any valid human rights accommodations. 

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Company:

ClaimsPro LP

Desktop/Telephone Adjuster, Auto PD - FT/Permanent (REMOTE Work from Anywhere in Canada)

We are currently looking to add an experienced Auto PD Desktop Adjusters to our team! Can work REMOTELY anywhere in Canada.

Why should you consider a career with ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• Your workload is balanced, and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
• Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more.

Competencies:

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

To succeed in this role, the ideal candidate should have experience in Personal and/or Commercial lines Auto Property Damage (PD). Some personal Property Claims experience will be considered an asset, as well as the following competencies;

• Effective Analytical Skills

• Effective communication skills (verbal, written and presentation)

• Organizational skills

• Interpersonal skills

• Relationship Building skills

• Demonstrated and proven leadership skills

• Sense of urgency and responsiveness

Qualifications & Experience

• University degree or post-secondary education related to insurance.

• Minimum of 1 year experience.

• Equivalency in combination of education and experience will be considered.

• Ongoing commitment to education and learning.

• Effective analytical skills, including identification of cause and effect dynamics

• Good investigative manner

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Adjuster’s license, or currently pursuing or have completed the CIP designation

Advanced communication skills including:

• Effective written skills including those of a technical nature

• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

• Strong commitment to ongoing education and learning.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

Please note, all new employees are required to be vaccinated and submit proof of vaccination as a condition of their offer of employment prior to their start date, subject to any valid human rights accommodations

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Company:

ClaimsPro LP

Junior Liability Adjuster - F/T Permanent (Markham, ON)

Why join ClaimsPro? We are proud of our people and it shows:

• you will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;

• your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;

• you will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers;

• you will be supported by experienced local claims support, centralized after hours support, and dictation services;

• your claims load is driven by senior executives and business development staff from coast to coast;

• you are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending;

• you are working in parallel with other SCM Insurance services - RMS Risk Management, XPERA Risk Mitigation & Security, ESM Emergency Security Management, SCM Health Solutions, IPG International Programs Group, PARIO Engineering and Environmental Sciences, and OPTA Information Intelligence.

• your continuous education fees are reimbursed to maintain your license;

• your workload is balanced to ensure you can maintain a high quality level and manage your abeyance; Visit www.scm.ca or www.claimspro.ca to learn more

This role is responsible for the investigation and adjusting of low to moderate general liability claims including bodily injury and slip and falls.

The successful candidate provides SCM standard quality service and facilitates prompt and equitable settlement of claims within the parameters of corporate policies and standards as well as initiates and follows-up on business development opportunities

Competencies required to succeed
• Effective analytical skills including identification of cause and effect dynamics.

• Proven investigative manner
• Ability to read and interpret policy coverage.
• Working knowledge of Microsoft Office including Word, Excel, and Outlook
• Good written and oral communication skills.

• Able to draw valid conclusions and effectively communicate them
• Proactive and positive approach to customer service ensuring all inquiries are effectively dealt within a timely manner
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner

Responsibilities
• Investigate, negotiate and settle liability claims
• Direct field investigations as required for exposure and within account guidelines parameters.
• Make initial contact as per account guidelines.
• Report to client as per account guidelines.
• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
• Provide high level of customer service to clients and insured’s

Education, knowledge and experience required

• University degree or post-secondary education related to insurance
• Incumbent will need to be licensed in all provinces except Quebec, and therefore must have completed a number of CIP courses under his/her belt; preference will be given to those who have obtained CIP designation
• The ideal candidate should have 1-2 years of liability claims experience, such as slip/trip and fall, some experience dealing with represented claimants would be an asset.

Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Please note, all new employees are required to be vaccinated and submit proof of vaccination as a condition of their offer of employment, subject to any valid human rights accommodations.

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Company:

ClaimsPro LP - International Programs Group

Liability Claims Examiner - Full-time, Remote (Montreal Area, Quebec)/Expert en Sinistre - Temps plein, Télétravail (Région de Montréal, Québec)

International Programs Group (IPG) is an independent third-party claims administrator which provides claims services for Lloyd’s syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. We are currently seeking an Examiner ideally within the Montreal Area or within the province of Quebec.

Today IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal, and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us! http://internationalprogramsgroup.com/

Responsibilities:

• Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients.
• Examine complex liability claims.
• Direct Field Adjusters on assignment investigations
• Settle claims directly with claimants or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to insure client's needs are met

Education, Knowledge And Experience Required:

• College diploma or combination of education and equivalent business
• Candidate must be Licensed in the province of Quebec
• Minimum of 5 – 7 years of claims experience in handling of liability claims
• Excellent oral and written communication skills in both English and French
• Experience dealing with Lloyds a clear advantage.

Competencies Required To Succeed:

• Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
• Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
• A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
• Strong analytical, problem solving and organizational skills
• Demonstrated ability to be proactive in identifying and implementing solutions
• Proven ability to multi-task in a fast paced and demanding environment
• Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Please note, all new employees are required to be vaccinated and submit proof of vaccination as a condition of their offer of employment prior to their start date, subject to any valid human rights accommodations

International Programs Group (IPG) est un administrateur de réclamations qui fournit des services de sinistres aux syndicats des Lloyd's, aux assureurs nationaux, aux entités auto-assurées ou aux organisations avec des franchises élevées ou une rétention auto-assurée.  Nous recherchons actuellement un examinateur idéalement dans la région de Montréal ou dans la province de Québec.

Aujourd'hui, IPG travaille avec le plus grand réseau canadien de cabinets d'expertise indépendants à travers le pays. Opérant à partir de Toronto, Montréal et Vancouver, chaque bureau IPG est doté d'examinateurs seniors spécialisés et d'examinateurs de bureau qualifiés. Nous avons une expertise régionale et avons notre licence dans toutes les provinces Canadiennes. Le candidat retenu travaillera au sein d'IPG, une entreprise pleine d'opportunités et d'enthousiasme - nous recherchons le bon candidat pour nous rejoindre ! http://internationalprogramsgroup.com/

Responsabilités :

• Agir en tant qu’expert en sinistre pour divers comptes Lloyds, ce qui implique de fournir un service de réclamation rapide, équitable et de qualité aux clients.
• S’occuper des réclamations de responsabilité complexes.
• Diriger les ajusteurs indépendants et les guider dans leur enquête.
• Régler les réclamations directement avec les demandeurs ou leurs représentants
• Administrer les paiements/règlements de réclamations au moyen de comptes en fiducie
• Assurer la liaison avec toutes les parties prenantes pour s'assurer que les besoins du client soient satisfaits

Éducation, connaissances et expérience requise :

• Diplôme d'études collégiales ou combinaison d'études et expérience équivalente dans une entreprise équivalente
• Le candidat doit avoir son permis de l’AMF(Autorité des Marchés Financiers)  pour la province de Québec
• Minimum de 5 à 7 ans d'expérience dans le traitement des réclamations en responsabilité civile
• Excellentes compétences en communication orale et écrite en anglais et en français
• Expérience avec les réclamations impliquant les Souscripteurs du Lloyds serait un atout.

Compétences requises :

• La personne doit démontrer sa capacité à diriger des experts en sinistres de tous niveaux et à travailler efficacement dans un environnement d'équipe
• Capacité déjà démontrée à communiquer efficacement avec les associés internes et externes, à l’oral ainsi qu’à l’écrit.
• Une attitude positive et une approche de service à la clientèle favorisant le traitement des demandes de manière efficace.
• Solides compétences analytiques, de résolution de problèmes et d'organisation
• Capacité démontrée à être proactif dans l'identification et la mise en œuvre de solutions
• Capacité éprouvée à effectuer plusieurs tâches dans un environnement exigeant et au rythme rapide
• Compétences informatiques exceptionnelles. Capacité à naviguer dans divers systèmes, à maîtriser MS Office et à travailler dans un environnement sans papier.

SCM Insurance Services et ses affiliés accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.

Veuillez noter que tous les nouveaux employés doivent être vaccinés et soumettre une preuve de vaccination comme condition de leur offre d'emploi avant leur date de début, sous réserve de tout accommodement valide en matière de droits de l'homme.

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Company:

Xpera Risk Mitigation and Investigation LP

National Account Manager, Security and Investigations

Role Summary

This is an exciting time to join Xpera Risk Mitigation & Investigation. You will be part of the growth and development of this organization. With the strong reputation of the SCM Group of companies backing you, you will contribute to the success of Xpera's solid business plan.

As a National Account Manager, you will work within a team environment, demonstrating initiative, drive and business acumen to promote and develop new business and grow the existing customer base as per the regional plan.

You will develop annual sales plans to achieve regional objectives, spearhead and integrate Xpera's sales culture into the professional sales philosophies of SCM, carry out daily sales activities, provide sales forecasts and reports, identify and develop sales network for various product lines.

You will be accountable for a new and organic revenue growth. Leveraging your experience, you will build and maintain key relationships with existing and potential clients.

You will be a self-motivated go-getter who possesses enthusiasm, energy and influence.

Mobility is also necessary as travel is often required on a daily basis and may occur outside of regular business hours.

Responsibilities

You will be accountable for the execution of the regional sales plan and achieving or exceeding the revenue objectives assigned while working within a team environment. You will be also responsible for the following: 

• Sales and Client Interaction 
• Establish and maintain key relationships with clients within the industry 
• Identify, qualify and develop new accounts 
• Conduct presentations and proposals to acquire potential clients 
• Assist with and lead RFPs (when necessary) 
• Negotiate and approve terms and conditions of new service contracts and negotiate existing contract renewal 
• Manage targeted sales campaigns, when necessary 
• Promote and develop new business and increase existing client base 
• Support all marketing initiatives
• Manage and develop existing client base in the Property & Casualty Insurance, Employer, Life & Health, and Corporate sectors. 

Qualifications & Experience

• University degree in business administration (or related discipline, or equivalent combination of training and experience
• 5 to 7 years’ experience in sales, including account management
• Excellent communication skills (written and oral) and proven negotiation skills
• Experience in tracking progress on sales activity using customer relationship management tool is an asset
• Highly advanced knowledge of Excel, Word and PowerPoint applications
• 3 years of experience required in the sale of services to Insurers will be considered a strong asset

Environment/Working Conditions

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

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Company:

Opta Precise Services LP

Programmer Analyst - Full-time (Markham, Ontario)

SCM Insurance Services (SCM) is a Canadian provider of Insurance and Risk Management services to Insurance and Corporate customers across Canada and Internationally.

A division of SCM Insurance Services, SCM Risk Management Services (RMS) is the largest risk inspection company in Canada providing Residential and Commercial Property Inspections and related Services to the P & C Insurance Industry. 

As a member of the SCM Application Services Team and reporting to the Manager, Application Services the Programmer Analyst will be responsible for fulfilling the application development efforts for RMS in accordance with organizational policies and goals. Our Team is replacing a legacy system with a mix of 3rd party and home-grown Apps and Services using modern Web API design principles. The incumbent will actively participate in programming initiatives as a team member, providing continuous improvement by creating, integrating and maintaining our applications in an Agile/SCRUM environment.

The SCM Application Services group supports SCM’s 7 business divisions across 4 teams and affords the successful candidate diverse learning, development and growth opportunities.

Skills and Qualifications:

• Bachelor’s degree in Computer Science or equivalent.
• A minimum of 5 years of experience in web application development and related database design using technologies detailed below.
• Experience working in an Agile Scrum Development environment
• Excellent troubleshooting, communication skills and strong attention to detail
• Focus on writing reusable and maintainable code
• Strong understanding of object-oriented programming
• Experience with code versioning using TFS and/or GIT
• Ability to work independently and multi-task effectively
• Experience integrating Commercial Off the Shelf (COTS) applications into existing application ecosystems is an asset

Technology Experience:

• 5+ years of overall .NET development experience
• ASP.NET MVC, Web API with C#.NET is a must
• Strong experience with API development on MS technology stack (REST, XML, JSON)
• Experience with HTML5, CSS and jQuery/JavaScript is required
• Angular, Node.js, Bootstrap preferred
• In-depth knowledge of SQL Server Database is required. Exposure to SSIS, SSRS is preferred
• SQL Analysis Services or other OLAP experience an asset
• Reporting Design Tools (Crystal Reports; SSRS; Dev Express)
• Debugging Tools (IE Tester; Firebug; Fiddler)

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Company:

Xpera Risk Mitigation and Investigation LP

SUI Investigator - Ottawa

Are you an Analytical Thinker with a Keen Eye and a focused Attention to Detail? Do you have an Investigative Mindset and enjoy Exploring an issue from all angles? Are you ready to take your career to the next level? If you answered yes to each of these questions, then this role might be the perfect fit for you!

At Xpera Risk Mitigation & Investigation, we work with you and encourage your personal growth and achievement, while empowering you to become better in all that you do. We offer many career paths that suit a wide variety of talent and skills. We value diversity and are committed to creating an inclusive workplace that will inspire you to truly make a difference.

Part of the SCM Group of companies, we are proudly Canadian and deliver risk mitigation and investigation services to organizations across the country. We provide innovative solutions that reduce risk, minimize loss and increase human safety, enabling our clients to function at their greatest potential.

What will you do?

As a Special Investigator, your problem-solving and investigative skills will be put to the test assisting our clients in investigating issues, determining various scenarios and providing insight as to cause and effect. Using your excellent communications skills, you will produce comprehensive reports on your findings. Your work will often take you outside of the office, travelling locally to conduct investigations.

You bring to the role two years of experience, conducting mobile and foot surveillance for insurance claims and corporate investigations organizations. In addition, you have completed an Investigator training course. A diploma/degree in criminology is also considered an asset, as is a background in legal and/or psychology. You also possess a valid Ontario Investigator license.

What We Offer?

At Xpera Risk Mitigation & Investigation our team is made up of a group of dedicated individuals who are highly talented and knowledgeable, and who are focused on addressing the needs of our clients. While much of your time will be spent working independently in the field, we very much support each other’s efforts in a team oriented and collaborative environment. We are proud to promote from within and we offer exciting career opportunities, not only within Xpera, but across the SCM suite of companies.

You will have some flexibility to your work week hours and may be required to work irregular hours and days. Compensation will be commensurate with experience. We offer competitive wages, and a company matching RRSP plan, along with group medical, dental benefits and a kilometer (km) allowance. You will also be provided with a computer, camera, and cell phone. In return, you will require access to a motor vehicle that is suitable for surveillance, as well as a valid driver’s license.

If you enjoy freedom on the job to work independently, but you also crave the support of a team, and the challenge of variety and interesting detail-oriented work, you will excel in this role.

Send us your resume to get the process started! We will contact you if we think you might be a good fit for the role. Typically, our recruitment process includes a phone screening, as well as a series of face-to-face interviews.

Join our team and let your talents shine!

*SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check.