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Property Claims Supervisor - Full Time, Hybrid/Remote (Markham, Ontario)
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Company:ClaimsPro LP Property Claims Supervisor - Full Time, Hybrid/Remote (Markham, Ontario) We have an existing opportunity to add a Property Claims Supervisor to our team! The Property Claims Supervisor will actively manage the day to day Adjusting Team composed of Property desktop adjusters. This position involves leading and managing staff within our National Accounts business division with respect to quality and customer service excellence, training and development, and technical support. This role is critical in ensuring the delivery of quality adjusting services while supporting the growth and development of the unit. The supervisor will also be required to manage production targets and quality targets as needed to support the department’s goals. To succeed in this role, the ideal candidate should have experience in Commercial and Personal lines Property claims, some Liability & Auto experience will be seen as an asset. Role Responsibilities:
Meet or exceed service level agreements for our Personal Lines and Commercial Clients. Create a high-performance work environment Support achievement of financial and production targets through management of KPIs such as abeyance, cycle time, adjuster billings, claims response times, and interim and final billings Completion of quality assurance reviews to ensure quality standards are met Weekly review of the operational dashboard KPI targets Responsible for handling escalated complaints to ensure resolution reached Provide leadership, guidance and mentoring to direct reports to achieve their full potential Act in a consultative and advisory capacity on claims matters and technical issues Individual meetings with adjuster for approval of denials and settlements above the adjusters’ authority Participate in the recruitment, selection and performance management of staff This position will report directly to the Director, Claims, National Accounts
Qualifications & Experience: University degree or combination of education and equivalent business experience CIP Designation or working towards completion (must have relevant CIP courses needed for Adjuster license qualification) Minimum of 7 years’ experience in Personal Lines and Commercial Property claims adjusting Prior Supervisory experience an asset Fully licensed as an Adjuster in Ontario and multiple provincial jurisdictions except Quebec, OR has the ability to be licensed as an Adjuster in Ontario and multiple provincial jurisdictions except Quebec Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner Demonstrated leadership in training and mentoring junior staff and creating a career path Strong computer skills including working knowledge of Microsoft Office Suite and an ability to learn new technical systems including Client claims systems Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations Bilingual is an asset
Why should you consider a career with ClaimsPro? We are proud of our people, and it shows: You will be part of a team of over 700 independent adjusters from across Canada. Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit. You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers. You will be supported by experienced local claims support, centralized after hours support, and dictation services. Your workload is balanced and is driven by senior executives and business development staff from coast to coast. You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage. Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.
With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more. What We Offer: Competitive Pay: $80,300 to $111,500 CAD Annual. Salary is commensurate with experience, qualifications, and internal equity. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. Work-Life Balance Remote and Hybrid Work Opportunities E-flex Benefits Program Wellness Programs Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees Training and Career Development Opportunities Employee Referral Bonuses Employee Recognition Program Employee Perks (access to vendor discount programs) Reimbursement for Adjusting Licenses and Dues
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| ClaimsPro LP | Markham | Ontario |
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Property Claims Examiner - Full Time (Anywhere in Canada)
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Company:ClaimsPro LP - International Programs Group Property Claims Examiner - Full Time (Anywhere in Canada) International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions. We have an existing opportunity to add a Property Claims Examiner to our team! The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and also helps offset third-party adjusting costs. Role Responsibilities: Examine moderate to intermediate complex property claims Produce reports with occasional guidance from Manager Direct Field Adjusters on task assignment investigations Settle claims directly with Insureds or their representatives Administer claims payments/settlements through trust accounts Liaise with all stakeholders to insure clients needs are met Report back to the syndicate or self-insured according to their guidelines
Qualifications & Experience: While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces. We will also consider the following: Your education, with relevant post-secondary education being an asset Your completed CIP courses, or working towards CIP designation Your ability to hold an independent adjusting license Your 3-7 years' experience delivering relevant claims adjusting and/or examining work Exposure to the Lloyd's market would be an asset Your experience positively contributing to a high-performing team Examples of your strong aptitude and ability to work with technology Your attention to detail and your ability to communicate professionally
What We Offer: Competitive Pay – $60k-$100k per year Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities Work-Life Balance Remote and Hybrid Work Opportunities E-flex Benefits Program Wellness Programs Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees Training and Career Development Opportunities Employee Referral Bonuses Employee Recognition Program Employee Perks (access to vendor discount programs) Reimbursement for Adjusting Licenses and Dues
We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| ClaimsPro LP - International Programs Group | New Westminster | British Columbia |
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Senior Municipal Claims Examiner - Full Time (Anywhere in Canada)
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Company:ClaimsPro LP - International Programs Group Senior Municipal Claims Examiner - Full Time (Anywhere in Canada) International Programs Group (IPG) is an independent Third-Party Claims Administrator which provides claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. Today IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us! https://ipgclaims.com/ We have an existing opportunity to add a Senior Municipal Claims Examiner to our team! Role Responsibilities: - Act as an examiner for a class leading Lloyds account which involves providing prompt, fair, quality claims service to clients
- Manage Municipal Claims consisting of professional liability, Bodily Injury, E&O claims and coverage review of complex liability claims
- Responsible for detailed thorough coverage analysis of the Policy response to allegations presented
- Responsible for desk top handling of claims, and settlement of claims directly with claimants or their representatives
- Administer claims payments/settlements through trust accounts
- Liaise with all stakeholders to insure client's needs are met
Qualifications & Experience: - Minimum of 5 years of casualty claims experience including professional lines
- Ontario Licensing: CIP Designation
- College diploma or combination of education and equivalent business
- Professional liability experience, including complex coverage analysis;
- Experience dealing with Lloyds a clear advantage.
What We Offer: Competitive Pay: $60,000 - $100,000 - Salary is commensurate with experience, qualifications, and internal equity Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities Work-Life Balance Remote and Hybrid Work Opportunities E-flex Benefits Program Wellness Programs Registered Retirement Savings Plan (RRSP) matching Training and Career Development Opportunities Employee Referral Bonuses Employee Recognition Program Employee Perks (access to vendor discount programs) Reimbursement for Adjusting Licenses and Dues
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| ClaimsPro LP - International Programs Group | Toronto | Ontario |
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Expert en sinistre, TEC - Temps plein, Hybride/Claims Adjuster, Transport & Cargo - Full Time, Hybrid (Montréal, QC)
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Company:ClaimsPro LP Expert en sinistre, TEC - Temps plein, Hybride/Claims Adjuster, Transport & Cargo - Full Time, Hybrid (Montréal, QC) Traiter principalement les sinistres automobiles hors province, traiter les sinistres en transport et cargo au téléphone et sur la route, constater et déterminer l’envergure des dommages, négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des assurés. Requis: - Permis valide de l'AMF d'expertise en sinistres - catégorie 5A
- Au moins 3 ans d'expérience dans le règlement de sinistres
- Permis de conduire valide
Responsabilités: - Recueillir les versions des faits des assurés et/ou des témoins / tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et de service à la clientèle.
- Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre; communiquer des recommandations bien fondées aux clients.
- Constater et déterminer l’envergure des dommages selon les normes de nos clients. .
- Négocier un règlement équitable et satisfaisant pour toutes les parties en cause.
- Participer au développement des affaires en rencontrant régulièrement les clients actuels.
- S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.
Compétence requises pour réussir: - Expérience en sinistre automobile
- Bonnes aptitudes en communications interpersonnelles
- Aptitudes à négocier
- Bonne gestion du temps
- Faire preuve d’esprit d’équipe
- Dédier aux services à la clientèle
SCM Services d’assurance et ses affiliés accueillent et encouragent les demandes de personnes défavorisées. Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement SCM Services d’assurances (SCM) et ses sociétés affiliées n'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats. SCM NE paiera PAS de frais pour tout placement résultant de la réception d'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique. SCM accepte les CV soumis directement par les candidats. Primarily process out-of-province automobile claims, handle transportation and cargo claims over the phone and on the road, ascertain and determine the extent of damage, negotiate claims settlement on behalf of insurance companies or for insureds. Requirements: - Valid AMF Claims Adjuster License - Class 5A
- At least 3 years of experience in claims settlement
- Valid Driver's License
Responsibilities: - Collect the versions of the facts from the insureds and/or witnesses/third parties by questioning them with tact and vigilance, according to our clients' quality and customer service standards.
- Investigate the facts and circumstances in order to determine the cause and responsibility of the loss; Communicate well-founded recommendations to clients.
- Determine the extent of the damage according to our clients' standards. .
- Negotiate a fair and satisfactory settlement for all
- Negotiate a settlement that is fair and satisfactory to all parties involved.
- Participate in business development by meeting regularly with current clients.
- Performs assigned duties in accordance with established work standards, policies and procedures.
- Participate in business development by meeting regularly with current clients.
- Performs assigned duties in accordance with established work standards, policies and procedures.
Skills Required to Succeed: - Experience in auto claims
- Negotiation skills
- Good time management skills
- Team player
- Dedicate to customer service
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| ClaimsPro LP | Montreal | Quebec |
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Fire Investigator - Full Time (Calgary or Edmonton, Alberta)
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Company:Pario Engineering & Environmental Sciences LP - Sciences Fire Investigator - Full Time (Calgary or Edmonton, Alberta) With offices across Canada, Pario Engineering & Environmental Sciences LP is a niche forensic engineering, environmental science, and remediation consulting firm that is a leader in providing services to insurance and risk management clients. By joining a successful team like Pario, you will have the opportunity to work on projects in various areas such as industrial, commercial (retail/office), residential, institutional, and environmental. We have an existing opportunity to add a Fire Investigator to our Alberta team! The successful applicant will be responsible for performing forensic fire investigations to determine the origin and cause for structure and vehicle fires. Strong written and verbal communication skills are a must. Working knowledge of the Microsoft Office suite of programs is a must. Good presentation skills are an asset. Must be able to communicate effectively with clients and other stakeholders. In this position, you will join a highly creative and collaborative team dedicated to innovative problem solving and design excellence. A willingness to travel is a must.
Role Responsibilities:
- Assess, analyze and report on the origin and cause fires.
- Interview witnesses, service personnel and other local officials.
- Inspections shall include, but not be limited to, roofs, attics, crawlspaces, partially destroyed buildings, fire damaged buildings, and elevated structures.
- Able to recognize potential subrogation opportunities.
- The ability to climb, work at heights, and work at all temperatures is required.
- The ability to assess the general safety of damaged fire structures is essential.
- Lead project(s) from start to finish.
- Provide clear, accurate, and timely reports.
Qualifications and Experience: - Minimum CFEI, CFI, or CVFI, or the ability to become certified is a must.
- Minimum 5-7 years of relevant experience.
- Preferably including a strong background in fire research or equivalent work experience.
- Experience within the insurance and legal industry is a must.
- A demonstrated track record of taking projects to successful completion.
- Proficient in standard Microsoft Office (MS Word, Outlook & Excel).
- A strong understanding of the Fire Code.
- Class G driver’s license or equivalent as recognized by Province of employment.
- Positive, self-driven, motivated, personal attitude.
- A willingness and passion to support the marketing and sales department through attendance at presentations and industry events.
- Customer facing experience: Ability to discuss projects budgets with clients and maintain continuous communications throughout the project.
What We Offer: - Competitive Pay
- Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
- Work-Life Balance
- Remote and Hybrid Work Opportunities
- E-flex Benefits Program
- Wellness Programs
- Registered Retirement Savings Plan (RRSP) matching
- Training and Career Development Opportunities
- Employee Referral Bonuses
- Employee Recognition Program
- Employee Perks (access to vendor discount programs)
- Reimbursement for Adjusting Licenses and Dues
We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| Pario Engineering & Environmental Sciences LP - Sciences | Calgary | Alberta |
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Structural Forensic Engineer - Full Time (Chatham/Windsor, Ontario)
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Company:Pario Engineering & Environmental Sciences LP - Sciences Structural Forensic Engineer - Full Time (Chatham/Windsor, Ontario) We have an existing opportunity to add a Structural Forensic Engineer to our Chatham/Windsor, Ontario team. The successful applicant will be responsible for performing forensic investigations for structural, building envelope, as well as building code compliance issues. Strong written and verbal communication skills are a must. Working knowledge of the Microsoft Office suite of programs is a must. Good presentation skills are an asset. Must be able to communicate effectively with clients and other stakeholders. By joining a successful team like Pario you will have the opportunity to work on projects in various areas such as: commercial (retail/office), residential, institutional and environmental. In this position, you will join a highly creative and collaborative team dedicated to innovative problem solving and design excellence. A willingness to travel is a must.
Role Responsibilities: Assess, analyze and report on the cause and origin of structural failures Interview witnesses, service personnel and other local officials Provide structural designs for restoration and renovation purposes Develop and complete full working drawings for building department acceptance Complete complex or innovative projects of any size where new or innovative design approaches are required Lead project(s) from start to finish Provide clean, accurate, and timely designs
Qualifications & Experience:
Minimum Bachelors Degree in Civil/Structural Engineering required Professional Engineering License, or the ability to be licensed in the province of Ontario required Minimum 5 years’ relevant work experience Preferably, experience includes strong residential design experience and/or equivalent work experience Experience within the insurance and legal industry is a must A demonstrated track record of taking projects to successful completion Proficient in standard Microsoft Office (MS Word, Outlook & Excel) Expert knowledge and understanding of the Regional Building Code Hand-on construction experience would be an asset Positive, self-driven, motivated, personal attitude A willingness and passion to: support the marketing and sales department through attendance at presentations and industry events Customer facing experience: Ability to discuss projects budgets with clients and maintain continuous communications throughout the project
What We Offer: Competitive Pay: $80,000 - $120,000 Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities. Work-Life Balance Remote and Hybrid Work Opportunities E-flex Benefits Program Wellness Programs Registered Retirement Savings Plan (RRSP) matching Training and Career Development Opportunities Employee Referral Bonuses Employee Recognition Program Employee Perks (access to vendor discount programs) Reimbursement for Adjusting Licenses and Dues
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| Pario Engineering & Environmental Sciences LP - Sciences | Windsor | Ontario |
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Administrative Assistant - Full-time - In Office (Prince George, BC)
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Company:ClaimsPro LP Administrative Assistant - Full-time - In Office (Prince George, BC) We have an existing opportunity to add an Administrative Assistant to our team! You will work in an office environment in Prince George, B.C. ClaimsPro relies on their Administrative Assistants to support the branch staff and producers in the delivery of quality service to our clients. The key focus of the position is to provide effective and efficient administrative support within a fast-paced environment. The position duties include typing, computer work on our internal software program and MS Office (Excel) file coordination and filing, reception duties and may also provide other administrative and clerical support to various branch staff. Other duties as may be required. Responsibilities:Set up and preparation of new claims assignments to internal adjusters in accordance with predetermined KPI’s and client guidelines, A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner, Professional telephone manner and excellent communication skills both written and verbal. Ability to problem solve and work well independently and in a team environment, Strong organizational skills with an ability to re-prioritize tasks and manage time effectively, Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization, Ability to work well under pressure and maintain composure in a fast paced and changing environment, Maintaining applicable information and data entry within internal claims management software. Sending appropriate client acknowledgements, confirmations and correspondences to clients, claimants, legal representatives and parties involved on various claim files, Transcribe data from source documents following generally standardized procedures using coding skills and some judgement for review by the adjuster, Collating reports and statements Processing client invoicing for claims and prepare files for closure, Administrative support to the branch manager and administrative supervisor as needed, Reception relief answer phones and forward calls in a timely, professional and efficient manner, Other duties as assigned.
Qualifications & Experience:Grade twelve diploma A post-secondary diploma in Office Administration will be given preference. Previous experience within a dynamic team will be given preference. Experience in an administrative support environment is preferred Any insurance experience would be an asset Previously demonstrated ability to execute high attention to detail Demonstrated ability to manage changing priorities and proven organizational skills Demonstrated behaviors showing initiative behaviors and follow-up skills Demonstrated ability to maintain a high level of confidentiality Demonstrated professionalism and work ethic Proven ability to contribute to and work well within a team environment Intermediate experience with Word, and strong Excel skills are required All other computer applications –must have the aptitude and ability to learn as required All prospective employees must pass a background check
Competitive pay: $35,000-45,000 per year. Salary is commensurate with We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
| ClaimsPro LP | Prince George | British Columbia |
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Bilingual Multi-Line Claims Adjuster, Full Time, HYBRID (Bathurst, NB)
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Company:ClaimsPro LP Bilingual Multi-Line Claims Adjuster, Full Time, HYBRID (Bathurst, NB) We have an existing opportunity to add a Bilingual Multi-Lines Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Bathurst area. Summary The Bilingual Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property, Casualty, and/or Liability. Key Responsibilities Prompt contact and follow up with policy holders and claimants. Investigate the cause and report to clients with solid recommendations. Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages. Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. Throughout the claims process, provide high level of customer service to clients and the insured. Participate and share ownership and responsibility for afterhours customer service requirements when required Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
Completion of high school education; University degree or post-secondary education related to insurance will be given preference. Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive). At least 2 years' relevant experience in claims adjusting Adjuster’s license, or currently pursuing CIP designation with an ongoing commitment to education and learning. Effective analytical skills, including identification of cause-and-effect dynamics Able to draw valid conclusions and effectively communicate them. Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information. Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows: You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers You will be supported by experienced local claims support, centralized after hours support, and dictation services Your claims load is driven by senior executives and business development staff from coast to coast You are compensated for your billable hours and other costs. You are working in parallel with other SCM Insurance services teams Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
| ClaimsPro LP | Dieppe | New Brunswick |
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(Remote) Billing Administrator (Calgary, AB Canada)
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Company:ClaimsPro LP (Remote) Billing Administrator (Calgary, AB Canada) Loss Adjusting is a fast-paced, complex field of insurance with no 2 files quite the same. Whether it be a home fire, a fender-bender, or an injury caused by a major accident, the ClaimsPro team determines coverage, legal liability, and settles claims with excellent customer service. ClaimsPro relies on their Administrative Assistants to support the branch staff and producers in the delivery of quality service to our clients. This position is for our ClaimsPro Centralized Services department. Salary for this role is: $37,000 annually. The key focus of the position is to provide effective and efficient administrative support within a fast paced environment. The position duties include typing, computer work on our internal software program and MS Office, billing/invoicing, and may also provide other administrative and clerical support to various branch staff. Other duties as may be required. Responsibilities: - Daily review, correction and/or rejection of centrally billed invoices; Advise SCM staff on the necessary corrections to make them compliant to guidelines, with instructions to resubmit when completed.
- Educate adjusters about task entries, WIP, formulas, rates and any specifics for their particular client
- Ensure complete transfer of notes in task lines, case information & required attachments & if these items did not transfer, to manually enter same
- Creation of compliant invoices
- Submission of invoices to Allegient and qualify assessment and/or additions to invoices once on the Allegient website
- Create and submit bulk billings to client
- Assist Centralized Manager and Collection Administrator in gathering information & preparation of spread sheets.
- Reversal and rebillings as requested
- Assistance to SCM staff as requested in areas of billings, Allegient submissions or other requests
- Ensure Schedule B documents are attached to Zurich files and that directives on Schedule B have been performed by adjuster
- Other duties as required
Qualifications - Grade twelve diploma
- A post-secondary diploma in Office Administration will be given preference.
- Proven ability to contribute to and work well within a team environment
- All prospective employees must pass a background check
Environment/Working Conditions: SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| ClaimsPro LP | Calgary | Alberta |
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Emergency Spill Response Project Manager - Full Time, Remote (Barrie, Ontario)
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Company:Pario Engineering & Environmental Sciences LP - Sciences Emergency Spill Response Project Manager - Full Time, Remote (Barrie, Ontario) With offices across Canada, Pario Engineering & Environmental Sciences LP is a niche forensic engineering, environmental science, and remediation consulting firm that is a leader in providing services to insurance and risk management clients. We have an existing opportunity to add an Emergency Spill Response Project Manager to our remediation and emergency response team in Barrie, Ontario. The successful candidate will manage projects typically related to transportation, residential fuel oil, and commercial chemical spills. The right individual will need to be a dynamic, self-motivated and results-oriented professional. While these projects will involve issuing scientific reports, the main objectives are to mitigate the impact, remediation of the site, and support our clients closing their files, in the most efficient and cost-effective manner. The ideal candidate will have a university degree in Environmental Engineering or Geosciences or a college diploma in Environmental Sciences or related study, with a minimum of five years’ experience within the environmental field and at least two years of project management experience. Role Responsibilities: - Emergency response activities including initial investigation, real time remedial planning, retaining, and managing sub-contractors, cost control, field supervision and documentation
- This position will involve spill response, which will include Project Management of the contractors in the field and organizational and scientific documentation of the remediation as it progresses
- Client and regulatory report preparation and liaising with regulators and other stakeholders
- Client engagement and participation in business development activities
- While there will be a wide variety of projects, the primary types will be transportation losses involving diesel fuel or domestic/commercial fuel oil releases
- The successful candidate will be energetic, results oriented and expected to make decisions in the field with support from head office
- The position will require travel and involve periodic evening and week-end work, for which you will be compensated
Qualifications and Experience: - Degree in Science or Engineering (Environmental or Earth Sciences preferred) or related diploma with applicable experience
- A minimum of five years’ experience within the environmental field with at least two years of project management experience
- Experience in soil and groundwater remediation projects including delineation, monitoring and management
- Experience with invoicing, budgeting, and other areas of project management
- Strong verbal and written communication skills
- A valid driver's license and willingness to travel within the assigned region
- Successful candidate must have a flexible schedule; willingness to work after hours on weekends when required
What We Offer: - Competitive Pay: 77,400.00 - 107,400.00 CAD Annual
- Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
- Work-Life Balance
- Remote and Hybrid Work Opportunities
- E-flex Benefits Program
- Wellness Programs
- Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
- Training and Career Development Opportunities
- Employee Referral Bonuses
- Employee Recognition Program
- Employee Perks (access to vendor discount programs)
- Reimbursement for Adjusting Licenses and Dues
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| Pario Engineering & Environmental Sciences LP - Sciences | Barrie | Ontario |
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