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Company:

ClaimsPro LP - Shared Services

Accounts Receivable Administrator

Job Description Summary

Overview

This position will report to the Accounts Receivable Manager and will work closely with other departments and external parties, in delivering effective, timely and efficient services to internal and external clients, in accordance to Accounting Department’s policies and procedures. The successful candidate will maintain excellent relationships with internal clients and customer representatives.

Job Description:

Job Responsibilities

• Contacting past due clients in regard to overdue accounts and assist in reconciling accounts
• Record, update and maintain collection notes within SCM systems
• Creation of biweekly and monthly collection lists
• Receive and verify invoices and requisitions for services
• Verify and process invoices and coding payment documents
• Prepare batches for data entry and enter into the system
• Resolving payment issues and client inquiries
• Liaise internally with team members, Operations and Management
• Issuing past due letters to overdue accounts using SCM systems
• Strategically maximize collection activities
• Assist administration team in payment allocation
• Identify areas of collections including follow-up
• Identifying items for write off or potential 3rd party collection requirements
• Completing KPI reporting
• Maintain and review account files
• Resolve payment issues
• Electronic filing
• Respond to audit inquiries in a timely manner.
• Special projects as assigned.
• Other financial duties as required

• Grade twelve diploma
• Preference will be given to candidates with or working towards accounting certificate or diploma
• Minimum 2-5 years’ experience in Accounts Receivable
• Demonstrated strong attention to detail and accuracy.
• Strong Word and intermediate Excel skills
• Previous business to business insurance experience is an asset but not required
• Demonstrated proven organizational skills and ability to prioritize
• Previous experience within a dynamic team will be given preference
• Demonstrated behaviors showing initiative behaviors and follow-up skills
• Demonstrated ability to maintain a high level of confidentiality
• Demonstrated professionalism and work ethics
• Proven ability to contribute to and work well within a fast-paced and high volume team environment

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Company:

ClaimsPro LP

Adjoint(e) administratif(ve) - Dactylographe

Job Description Summary

Job Description:

Le poste en bref
Pour exercer ce métier, il est indispensable de faire preuve d'organisation et de rigueur. L`adjoint(e) Dactylographe sera chargé(e) de la Rédaction et transcription de rapports.

Formation, connaissances et expérience requises
• Secondaire V
• Un minimum de 2-4 années d'expérience
• Excellente connaissance des logiciels MS Office - surtout Word
• Vitesse et précision
• Bon esprit d'équipe
• Bilingue : pour la transcription de dictées anglaise et française ( atout)

Responsabilités
• Rédaction et transcription de rapports.
• Monter des dossiers pour envoyer aux clients.
• Préparer des lettres.
• Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc.
• Courtoisie envers les clients internes et externes
• Exactitude dans la production d’information
• Fiabilité envers l’équipe

Compétence requises pour réussir
• Sens de l’organisation
• Souci du détail
• Approche axée sur la prestation de services de qualité aux clients
• Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement
• Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens

Environment/Work Conditions
SCM Services d’assurance et ses affiliés accueillent et encouragent les demandes de personnes défavorisées. Les logements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation

Role Summary
*The successful candidate must be bilingual in English and French*
The administrative assistant will be responsible for all administrative support for several adjusters in our Westmount location. The individual will help organize and structure the activities of the claims adjuster(s) in the branch and ensure timely delivery of reports and documents to claimants, insureds and our principal(s) on the files.

Competencies required to succeed
• Excellent skills in organizing and controlling work
• Attention to detail
• Strong customer service skills including a strong sense of urgency on sensitive matters
• Capacity to communicate effectively, with ability to listen actively and to express ideas clearly
• Excellent ability to collaborate effectively with colleagues; capacity for excellent human relations and ability to manage people with tact

Responsibilities
• Prepare the opening of claims files attaching the required document
• Write and send letters
• Dictation of claims and required documents
• Transcribe and prepare claims reports according to adjusters’ instructions.
• Preparing invoicing on files
• Collect on outstanding accounts receivables
• Make photo copies and scans of documents
• Performs general office duties including answering phone calls, filing, etc.

Education, knowledge and experience required
• High school diploma
• Bilingual – ability to work in English and French ( asset )
• Experience in dictation is an asset
• Mastery of MS Office software – especially Word
• Accuracy and rapidity of work
• Excellent team spirit

Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

× Apply Now

Company:

ClaimsPro LP

Adjoint(e) administratif(ve) Bilingue - Admin Assistant Part-time

Job Description:

Le poste en bref

Soutenir et aider un ou plusieurs experts en sinistre dans leurs activités quotidiennes en assurant une gamme complète de services de soutien administratif.

C'est un role a temps partiel.

Formation, connaissances et expérience requises

• Sens de l’organisation

• Souci du détail

• Approche axée sur la prestation de services de qualité aux clients

• Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement

• Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens

Responsabilités

• Préparer l'ouverture des dossiers en sinistres et y joindre les documents nécessaires.

• Monter des dossiers pour envoyer aux clients.

• Dictée des réclamations et des documents requis

• Préparer des lettres.

• Préparer des rapports de sinistres sur la direction de l’expert conseil

• Facturer des dossiers

• Faire le recouvrement des comptes clients

• Faire des photocopies et de la numérisation de documents

• Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc.

Compétences requises pour réussir

• Secondaire V

• Bilinguisme – facilité en anglais requise

• Un minimum de 5 années d'expérience

• L'expérience de la dictée est un atout

• Excellente connaissance des logiciels MS Office - surtout Word • Vitesse et précision

• Bon esprit d'équipe

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Company:

ClaimsPro LP

Adjointe Administrative

Job Description Summary

Job Description:

• Pour exercer ce métier, il est indispensable de faire preuve d'organisation et de rigueur. L`adjoint(e) Dactylographe sera chargé(e) de la Rédaction et transcription de rapports.

  Formation, connaissances et expérience requises
  • Secondaire V
  • Un minimum de 2-4 années d'expérience
  • Excellente connaissance des logiciels MS Office - surtout Word
  • Vitesse et précision
  • Bon esprit d'équipe
  • Bilingue : pour la transcription de dictées anglaise et française ( atout)
  
  Responsabilités
  • Rédaction et transcription de rapports.
  • Monter des dossiers pour envoyer aux clients.
  • Préparer des lettres.
  • Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc.
  • Courtoisie envers les clients internes et externes
  • Exactitude dans la production d’information
  • Fiabilité envers l’équipe
  
  Compétence requises pour réussir
  • Sens de l’organisation
  • Souci du détail
  • Approche axée sur la prestation de services de qualité aux clients
  • Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement
  • Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens
  
  
  SCM Services d’assurance et ses affiliés accueillent et encouragent les demandes de personnes défavorisées. Les logements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation
  ___________________________________________________________________

  
  Role Summary
  *The successful candidate must be bilingual in English and French*
  The administrative assistant will be responsible for all administrative support for several adjusters in our Westmount location. The individual will help organize and structure the activities of the claims adjuster(s) in the branch and ensure timely delivery of reports and documents to claimants, insureds and our principal(s) on the files.
  
  Competencies required to succeed:

  
  • Excellent skills in organizing and controlling work
  • Attention to detail
  • Strong customer service skills including a strong sense of urgency on sensitive matters
  • Capacity to communicate effectively, with ability to listen actively and to express ideas clearly
  • Excellent ability to collaborate effectively with colleagues; capacity for excellent human relations and ability to manage people with tact
  
  Responsibilities :

  
  • Prepare the opening of claims files attaching the required document
  • Write and send letters
  • Dictation of claims and required documents
  • Transcribe and prepare claims reports according to adjusters’ instructions.
  • Preparing invoicing on files
  • Collect on outstanding accounts receivables
  • Make photo copies and scans of documents
  • Performs general office duties including answering phone calls, filing, etc.
  
  Education, knowledge and experience required:

  
  • High school diploma
  • Bilingual – ability to work in English and French ( asset )
  • Experience in dictation is an asset
  • Mastery of MS Office software – especially Word
  • Accuracy and rapidity of work
  • Excellent team spirit
  
  
  SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

× Apply Now

Company:

ClaimsPro LP

Adjointe administrative

Job Description Summary

Job Description:

Soutenir et aider un ou plusieurs experts en sinistre dans ses activités quotidiennes en assurant une gamme complète de services de soutien administratif.

A partir de Decembre 2019 - Emplacement physique du poste : 4 Place Laval, Laval, Qc

Formation, connaissances et expérience requises:

• Sens de l’organisation

• Souci du détail

• Approche axée sur la prestation de services de qualité aux clients

• Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement

• Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens

Responsabilités

• Préparer l'ouverture des dossiers en sinistres et y joindre les documents nécessaires.

• Monter des dossiers pour envoyer aux clients.

• Préparer des lettres.

• Facturer des dossiers

• Faire des photocopies et de la numérisation de documents

• Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc.

Compétences requises pour réussir

• Secondaire V

• Bilinguisme – facilité en anglais requise

• Un minimum de 1 année d'expérience

• Excellente connaissance des logiciels Outlook et Word • Vitesse et précision

• Bon esprit d'équipe

SCM Services d’assurance et ses affiliés accueillent et encouragent les demandes de personnes défavorisées. Les logements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation

Soutenir et aider un ou plusieurs experts en sinistre dans ses activités quotidiennes en assurant une gamme complète de services de soutien administratif.

Formation, connaissances et expérience requises

• Sens de l’organisation

• Souci du détail

• Approche axée sur la prestation de services de qualité aux clients

• Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement

• Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens

Responsabilités

• Préparer l'ouverture des dossiers en sinistres et y joindre les documents nécessaires.

• Monter des dossiers pour envoyer aux clients.

• Préparer des lettres.

• Facturer des dossiers

• Faire des photocopies et de la numérisation de documents

• Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc.

Compétences requises pour réussir

• Secondaire V

• Bilinguisme – facilité en anglais requise

• Un minimum de 1 année d'expérience

• Excellente connaissance des logiciels Outlook et Word • Vitesse et précision

• Bon esprit d'équipe

SCM Services d’assurance et ses affiliés accueillent et encouragent les demandes de personnes défavorisées. Les accomodations sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation

× Apply Now

Company:

ClaimsPro LP

Adjointe administrative

Job Description Summary

Job Description:

Soutenir et aider un ou plusieurs experts en sinistre dans ses activités quotidiennes en assurant une gamme complète de services de soutien administratif.

Formation, connaissances et expérience requises:

• Sens de l’organisation

• Souci du détail

• Approche axée sur la prestation de services de qualité aux clients

• Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement

• Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens

Responsabilités:

• Préparer l'ouverture des dossiers en sinistres et y joindre les documents nécessaires.

• Monter des dossiers pour envoyer aux clients.

• Préparer des lettres.

• Facturer des dossiers

• Faire des photocopies et de la numérisation de documents• Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc.

Compétences requises pour réussir:

• Secondaire V

• Bilinguisme – facilité en anglais requise

• Un minimum de 1-3 années d'expérience

• Excellente connaissance des logiciels Outlook et Word • Vitesse et précision

• Bon esprit d'équipe

SCM Services d’assurance et ses affiliés accueillent et encouragent les demandes de personnes défavorisées. Les logements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation

* Veuillez noter que notre nouvel emplacment sera a Laval sous peu *

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Company:

ClaimsPro LP

Adjuster

Job Description Summary

Job Description:

• Overview

  ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential. 

  Why should you consider a career with ClaimsPro?

• You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust software.
• As one of the seven companies under the SCM Insurance Services umbrella, you have the potential for you grow your career in a multitude of areas.
• Your workload is balanced and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.

• Want to learn more? Visit www.scm.ca or www.claimspro.ca

• The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.
• To succeed in this role, the ideal candidate should have background/experience in Property claims as well as the following competencies;
• Effective Analytical Skills
• Effective communication skills (verbal, written and presentation)
• Organizational skills
• Interpersonal skills
• Relationship Building skills
• Demonstrated and proven leadership skills
• Sense of urgency and responsiveness

• Environment/Working Conditions

• This position requires some travel
• Start-up environment
• Positive Team Dynamics
• All prospective employees must pass a background check
• Time Allocation estimations are subject to change

• Job Responsibilities

• Investigate, negotiate and settle claims 
• Claim investigations as required for exposure and within account guidelines parameters. 
• Make initial contact as per account guidelines. 
• Report to client as per account guidelines. 
• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements 
• Provide high level of customer service to clients and the insured 
• Participate and share ownership and responsibility for after hours customer service requirements

• Qualifications & Experience

• University degree or post-secondary education related to insurance
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Adjuster’s license, or currently pursuing CIP designation
• Proficient in the use of Xactimate and XactAnalysis.  Certification in Level 1 or Level 2 preferred
• Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)
• Previous adjusting experience preferred
• Advanced communication skills including:
  • Effective written skills including grammar and  those of a technical nature
  • Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
  • Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
  • Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
  • Strong commitment to ongoing education and learning.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

× Apply Now

Company:

ClaimsPro LP

Adjuster

Job Description Summary

Job Description:

Role Summary

This role is responsible in handling of liability property damage claims as well as auto physical damage claims. 

The successful candidate provides SCM standard quality service and facilitates prompt and equitable settlement of claims within the parameters of corporate policies and standards as well as initiates and follows-up on business development opportunities
 
Competencies required to succeed

• Effective analytical skills including identification of cause and effect dynamics.
• Proven investigative manner
• Ability to read and interpret policy coverage.
• Working knowledge of Microsoft Office including Word, Excel, and Outlook
• Good written and oral communication skills.
• Able to draw valid conclusions and effectively communicate them
• Proactive and positive approach to customer service ensuring all inquiries are effectively dealt within a timely manner 
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
 
Responsibilities

• Investigate, negotiate and settle liability claims 
• Direct field investigations as required for exposure and within account guidelines parameters.
• Make initial contact as per account guidelines.
• Report to client as per account guidelines.
• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
• Provide high level of customer service to clients and insured’s

× Apply Now

Company:

ClaimsPro LP

Adjuster

Job Description Summary

Job Description:

• Why join ClaimsPro? We are proud of our people and it shows: • you will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories; • your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit; • you will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers; • you will be supported by experienced local claims support, centralized after hours support, and dictation services; • your claims load is driven by senior executives and business development staff from coast to coast; • you are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending; • you are working in parallel with other SCM Insurance services - RMS Risk Management, XPERA Risk Mitigation & Security, ESM Emergency Security Management, SCM Health Solutions, IPG International Programs Group, PARIO Engineering and Environmental Sciences, and OPTA Information Intelligence. • your continuous education fees are reimbursed to maintain your license; • your workload is balanced to ensure you can maintain a high quality level and manage your abeyance; Visit www.scm.ca or www.claimspro.ca to learn more

Job Description

• The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.
• Effective Analytical Skills
• Effective communication skills (verbal, written and presentation)
• Organizational skills
• Interpersonal skills
• Relationship Building skills
• Demonstrated and proven leadership skills
• Sense of urgency and responsiveness

Qualifications and Experience:

• University degree or post-secondary education related to insurance
• Minimum of 3 years’ experience
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Adjuster’s license, or currently pursuing CIP designation
• Advanced communication skills including:
  • Effective written skills including those of a technical nature
  • Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
  • Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
  • Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
  • Strong commitment to ongoing education and learning.

× Apply Now

Company:

ClaimsPro LP

Adjuster

Job Description Summary

Job Description:

• Role Summary 

  We are currently looking to add an experienced Auto Desk Adjuster to our NCU team at the Enterprise Road Office, Mississauga. Must be able to immediately qualify for at least a Probationary license in ON and level 1 in AB and BC.  

  The Independent Adjuster actively adjusts claims while ensuring that the highest level of customer service is maintained. The duties require extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. To succeed in this role, the ideal candidate should have background/experience in auto claims, commercial lines would be an asset.
   

  Competencies required to succeed

  o    Excellent knowledge of property claims adjusting.

  o    Strong business and report writing skills.

  o    Significant ability to use technology, particularly claims systems and Xactimate, effectively and efficiently

  o    A focus on customer service, with both insured and examiners

  o    Ability to manage abeyances, pending files, and influxes due to major weather events

• Responsibilities

  Responsible for the investigation and adjusting of property claims, the successful candidate provides ClaimsPro and Client standard quality service and facilitates prompt and equitable settlement of claims within the parameters of corporate policies. Specifically, this requires the adjuster to:

  o    Investigate, negotiate and settle claims

  o    Direct field investigations as required for exposure and within account guidelines parameters.

  o    Make initial contact as per account guidelines.

  o    Report to client as per account guidelines.

  o    Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements

  o    Provide high level of customer service to clients and the insured

• Education, knowledge and experience required  

  o    At least 2 years' relevant experience in property claims adjusting 

  o    Must be able to obtain a Probationary license in ON and a level 1 Adjuster's license in other provinces as needed

  o    Ongoing commitment to education and learning

  o    Effective analytical skills, including identification of cause and effect dynamics

  o    Good investigative manner

  o    Able to draw valid conclusions and effectively communicate them 

  o    Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information 

   Advanced communication skills including:  

  o    Effective written skills including those of a technical nature 

  o    Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience. 

  o    Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner. 

  o    Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. 

  o    Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations. 

  o    Strong commitment to ongoing education and learning.

   
  Environment/Work Conditions 
  SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.