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Company:

ClaimsPro LP

Multiline / Property Claims Adjuster - FT/Permanent (Regina, SK)

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Company:

ClaimsPro LP

Adjuster (St John's, Halifax)

We are currently looking to add an experienced Adjuster to our team!

Why should you consider a career with ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of professional independent adjusters from across Canada.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• Your workload is balanced, and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.

Completion of required CIP courses is essential; having level 1 or 2 adjuster license in Ontario would be ideal.

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. 

Responsibilities:

• Prompt contact and follow up with policy holders and claimants. 
• Investigate the cause and report to clients with solid recommendations.
• Using supplied technology (e.g., Xactimate, etc.), scope and establish quantum of damages.
• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 
• Throughout the claims process, provide high level of customer service to clients and the insured. 
• Participate and share ownership and responsibility for afterhours customer service requirements.
• Perform duties assigned to him/her in compliance with established work standards, policies and procedures.
• Minimum Educational & Knowledge Requirements 
• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
• Must have obtained or qualified to obtain at least Level 1 license in ONTARIO.
• Ongoing commitment to education and learning, preferably pursuing CIP designation.
• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

Experience:

• Prior experience in desktop or field claims adjusting.
• Equivalency in combination of education and experience will be considered.

Competencies required to succeed: 

• Proactive in finding resolutions, with sense of urgency and responsiveness.
• Effective analytical skills including identification of cause-and-effect dynamics. 
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.
• Must have people skills with bias towards building relationships with own team and claims stakeholders.
• Proficient with computers and current technology
• Effective written skills including grammar and those of a technical in nature.
• Effective oral skills, including listening, interviewing, negotiating, etc.; Must be able to flex style appropriate to audience.
• Excellent customer service skills and ensures that all inquiries are effectively dealt with in a timely manner.

Qualifications and Experience:

• University degree or post-secondary education related to insurance
• Minimum of 3 years’ experience
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Adjuster’s license, or currently pursuing CIP designation

Advanced communication skills including:

• Effective written skills including those of a technical nature
• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
• Strong commitment to ongoing education and learning.

Environment/Work Conditions

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more.

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Company:

Pario Engineering and Environmental Sciences LP

National Property Specialist - Full-time (Markham, Ontario)

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Company:

ClaimsPro LP - Shared Services

Talent Acquisition - Recruiter - Sourcer (Remote)

We are currently looking for a Talent Acquisition Specialist/Sourcer who enjoys working in a dynamic fast paced environment. Will consider someone who is looking for a salaried contract role, contract to move to full-time or full-time.

This is a REMOTE based role - person can be located anywhere in Canada

The Talent Acquisition Specialist (TAS) plays a critical role in partnering with the business stakeholders to understand their needs and become their trusted advisor.  The TAS will be the main point of contact for candidates to deliver best-in-class candidate experience.

The role will be part of a Talent Acquisition Team and reports to the Director of Talent Acquisition

Responsibilities

• Owns the sourcing process for multiple roles and creates customized sourcing plans when required
• Have a plan to fill each vacant job, which includes a comprehensive recruitment strategy which includes some digital marketing activities and/or headhunting.
• Use different sourcing techniques to attract candidates and out of the box sourcing channels to find candidates for hard to fill roles.
• Communicate with stakeholders and adjusting the project when required to meet or exceed expectations.
• Keep the applicant tracking database current and updated in real-time. Workday experience is a plus (training will be provided)
• Meet the SLAs and recruiting KPIs - eg of KPI's - how many sourced candidates, headcount hiring goals, time to fill
• Fill vacant jobs in an average of 50-60 days for professional roles. Other timelines for hard to fill roles will be set on a case by case depending on the project deadlines. Expect fast paced recruiting for this position.
• Be able to manage working on 15 to 20 plus open roles at any particular time
• Work with various different roles and business groups

Education, knowledge and experience required

• 5 years of recruitment and sourcing experience preferably in a fast-paced environment or dealing with volume recruiting.
• Experience in the insurance industry (recruiting Adjusters, Field Adjusters, Desktop phone Adjusters) is of an added value.
• A post-secondary education in Human Resources or a related field.
• Strong English written and verbal skills are a must for this role.
• Experience using different Applicant Tracking Systems (Experience with Workday is a plus)
• Advanced skills with Boolean searching, web tools and Microsoft applications.
• Experience using LinkedIn, Indeed, and other niche sourcing tools required.
• Individual must be self-starter, goal oriented and a quick learner.
• Must be able to multi-task and shift priorities quickly
• Must have strong customer focus, business acumen, process management and negotiation skills.
• Strong interpersonal and communication skills.

SCM and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

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Company:

ClaimsPro LP

Bilingual Administrative Assistant (Dieppe, New Brunswick)

Loss Adjusting is a fast-paced, complex field of insurance with no 2 files quite the same.  Whether it be a home fire, a fender-bender, or an injury caused by a major accident, the ClaimsPro team determines coverage, legal liability, and settles claims with excellent customer service.

ClaimsPro relies on their Administrative Assistants to support the branch staff and producers in the delivery of quality service to our clients. The key focus of the position is to provide effective and efficient administrative support within a fast-paced environment. The position duties include typing, computer work on our internal software program and MS Office, file coordination and filing, reception duties and may also provide other administrative and clerical support to various branch staff. Other duties as may be required.
 
 

Responsibilities:

• Set up and preparation of new claims assignments to internal adjusters in accordance with predetermined KPI’s and client guidelines
• A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
• Professional telephone manner and excellent communication skills both written and verbal
• Ability to problem solve and work well independently and in a team environment
• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
• Ability to work well under pressure and maintain composure in a fast paced and changing environment
• Maintaining applicable information and data entry within internal claims management software.
• Sending appropriate client acknowledgements, confirmations and correspondences to clients, claimants, legal representatives and parties involved on various claim files
• Transcribing data from source documents following generally standardized procedures using coding skills and some judgement for review by the adjuster
• Transcribing reports and statements when required
• Processing client invoicing for claims and prepare files for closure
• Administrative support to the district/branch manager, assistant branch manager and property supervisor as needed
• Coordinating and arranging various appointments for adjusters in addition to handing both incoming/outgoing phone inquiries
• Reception relief answer phones and forward calls in a timely, professional and efficient manner
• Other duties as assigned

 

Qualifications and Experience:

•    A post-secondary diploma preferably in Office Administration

•    Experience in an administrative support environment would be an advantage
•    Previous experience within a dynamic team will be given preference. 
•    Previously demonstrated ability to execute high attention to detail 
•    Demonstrated ability to manage changing priorities and proven organizational skills 
•    Demonstrated behaviors showing initiative behaviors and follow-up skills 
•    Demonstrated ability to maintain a high level of confidentiality 
•    Demonstrated professionalism and work ethic 
•    Proven ability to contribute to and work well within a team environment 
•    Intermediate experience with Word, and strong Excel skills are required 
•    All other computer applications –must have the aptitude and ability to learn as required
•    All prospective employees must pass a background check

Environment/Working Conditions 
 

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

× Apply Now

Company:

ClaimsPro LP

Casualty Adjuster - Intermediate (Kitchener, ON)

We are currently looking to add an experienced Independent Casualty Claims Adjuster to our team!

Why should you consider a career with ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of professional independent adjusters from across Canada.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• Your workload is balanced, and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.

Completion of required CIP courses is essential; having level 1 or 2 adjuster license in Ontario would be ideal.

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. 

To succeed in this role, the ideal candidate should have background/experience in Casualty.

Responsibilities:

• Prompt contact and follow up with policy holders and claimants. 
• Investigate the cause and report to clients with solid recommendations.
• Using supplied technology (e.g., Xactimate, etc.), scope and establish quantum of damages.
• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 
• Throughout the claims process, provide high level of customer service to clients and the insured. 
• Participate and share ownership and responsibility for afterhours customer service requirements.
• Perform duties assigned to him/her in compliance with established work standards, policies and procedures.
• Minimum Educational & Knowledge Requirements 
• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
• Must have obtained or qualified to obtain at least Level 1 license in ONTARIO.
• Ongoing commitment to education and learning, preferably pursuing CIP designation.
• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

Experience:

• Prior experience in desktop or field claims adjusting, preferably in casualty.
• Equivalency in combination of education and experience will be considered.

Competencies required to succeed: 

• Proactive in finding resolutions, with sense of urgency and responsiveness.
• Effective analytical skills including identification of cause-and-effect dynamics. 
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.
• Must have people skills with bias towards building relationships with own team and claims stakeholders.
• Proficient with computers and current technology
• Effective written skills including grammar and those of a technical in nature.
• Effective oral skills, including listening, interviewing, negotiating, etc.; Must be able to flex style appropriate to audience.
• Excellent customer service skills and ensures that all inquiries are effectively dealt with in a timely manner.

Qualifications and Experience:

• University degree or post-secondary education related to insurance
• Minimum of 3 years’ experience
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Adjuster’s license, or currently pursuing CIP designation

Advanced communication skills including:

• Effective written skills including those of a technical nature
• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
• Strong commitment to ongoing education and learning.

Environment/Work Conditions

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more.

× Apply Now

Company:

ClaimsPro LP

Casualty Adjuster - Intermediate (Ottawa, ON)

We are currently looking to add an experienced Independent Casualty Claims Adjuster to our team!

Why should you consider a career with ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of professional independent adjusters from across Canada.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claim Space software, designed by adjusters for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• Your workload is balanced, and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.

Completion of required CIP courses is essential; having level 1 or 2 adjuster license in Ontario would be ideal.

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. 

To succeed in this role, the ideal candidate should have background/experience in Casualty.

Responsibilities:

• Prompt contact and follow up with policy holders and claimants. 
• Investigate the claim and report to clients with solid recommendations.
• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 
• Throughout the claims process, provide high level of customer service to clients and the insured. 
• Participate and share ownership and responsibility for afterhours customer service requirements.
• Perform duties assigned to him/her in compliance with established work standards, policies and procedures.
• Minimum Educational & Knowledge Requirements 
• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
• Must have obtained or qualified to obtain at least Level 1 license in ONTARIO.
• Ongoing commitment to education and learning, preferably pursuing CIP designation.
• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

Experience:

• Prior experience in desktop or field claims adjusting, preferably in casualty.
• Equivalency in combination of education and experience will be considered.

Competencies required to succeed: 

• Proactive in finding resolutions, with sense of urgency and responsiveness.
• Effective analytical skills including identification of cause-and-effect dynamics. 
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.
• Must have people skills with bias towards building relationships with own team and claims stakeholders.
• Proficient with computers and current technology
• Effective written skills including grammar and those of a technical in nature.
• Effective oral skills, including listening, interviewing, negotiating, etc.; Must be able to flex style appropriate to audience.
• Excellent customer service skills and ensures that all inquiries are effectively dealt with in a timely manner.

Qualifications and Experience:

• University degree or post-secondary education related to insurance
• Minimum of 3 years’ experience
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Adjuster’s license, or currently pursuing CIP designation

Advanced communication skills including:

• Effective written skills including those of a technical nature
• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
• Strong commitment to ongoing education and learning.

Environment/Work Conditions

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more.

× Apply Now

Company:

ClaimsPro LP

Property Adjuster - Intermediate (Kitchener, ON)

We are currently looking to add an experienced Independent Property Claims Adjuster to our team!

Why should you consider a career with ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of professional independent adjusters from across Canada.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• Your workload is balanced, and you will be compensated for your billable hours.
• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.

Completion of required CIP courses is essential; having level 1 or 2 adjuster license in Ontario would be ideal.

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. 

To succeed in this role, the ideal candidate should have background/experience in Property.

Responsibilities:

• Prompt contact and follow up with policy holders and claimants. 
• Investigate the cause and report to clients with solid recommendations.
• Using supplied technology (e.g., Xactimate, etc.), scope and establish quantum of damages.
• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 
• Throughout the claims process, provide high level of customer service to clients and the insured. 
• Participate and share ownership and responsibility for afterhours customer service requirements.
• Perform duties assigned to him/her in compliance with established work standards, policies and procedures.
• Minimum Educational & Knowledge Requirements 
• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
• Must have obtained or qualified to obtain at least Level 1 license in ONTARIO.
• Ongoing commitment to education and learning, preferably pursuing CIP designation.
• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

Experience:

• Prior experience in desktop or field claims adjusting, preferably in property.
• Equivalency in combination of education and experience will be considered.

Competencies required to succeed: 

• Proactive in finding resolutions, with sense of urgency and responsiveness.
• Effective analytical skills including identification of cause-and-effect dynamics. 
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.
• Must have people skills with bias towards building relationships with own team and claims stakeholders.
• Proficient with computers and current technology
• Effective written skills including grammar and those of a technical in nature.
• Effective oral skills, including listening, interviewing, negotiating, etc.; Must be able to flex style appropriate to audience.
• Excellent customer service skills and ensures that all inquiries are effectively dealt with in a timely manner.

Qualifications and Experience:

• University degree or post-secondary education related to insurance
• Minimum of 3 years’ experience
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Adjuster’s license, or currently pursuing CIP designation

Advanced communication skills including:

• Effective written skills including those of a technical nature
• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
• Strong commitment to ongoing education and learning.

Environment/Work Conditions

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more.

× Apply Now

Company:

Xpera Risk Mitigation and Investigation LP

Private Investigator, Surveillance - Part-time (Victoria, British Columbia, Canada)

Xpera Risk Mitigation & Investigation, premier national provider of Risk Mitigation & Investigation Services. We provide innovative solutions that reduce risk, minimize loss and increase human safety, enabling our clients to function at their fullest potential. Through our suite of services we enable our clients to enhance business performance and insure operational continuity by providing the experts and the tools to manage all levels of risks.

The Surveillance Investigator position will involve the completion of assignments while gathering purposeful evidence/information in coordination with achieving client and Management goals, while doing so in compliance with the company’s systems, policies and procedures. This position will be working in the Victoria Hillside area of British Columbia.

Education:

• Completion of Investigator training/course, diploma/degree in criminology; background in legal, and/or psychology an asset.

Professional/Technical Certification or Licenses:

• Possession of a valid British Columbia Investigator license
• Reliable and suitable vehicle currently licensed for business/commercial purposes and a clean driving record

Job Knowledge or Work Experience:

• Two years of experience conducting mobile and foot surveillance for insurance claims and corporate investigations is an asset.
• Knowledge of all levels of the Canadian court system, criminal and civil code in Canada, insurance law, and privacy legislation an asset
• Prior experience working in a client focused environment
• Understanding of threat risk assessments and analytics
• Proficiency working with Microsoft Word, Excel, Outlook
• Advanced report writing abilities
• Ability to collect, make use of, and disseminate available information in a timely manner to an appropriate audience for the purpose of addressing a specific requirement
• Possess patience and persistence ensuring quality services to our customers while managing conflicting demands from various divisions and managers; adjusts quickly to changing priorities and conditions
• Provides accurate information and creative solutions for customers while taking ownership of decisions.
• Ability to determine data’s source and reliability, as well as provide meaningful analysis 
• Ability to apply an investigative mindset and think outside the box
• Honor commitments and promises, maintain confidentiality and has high standards of integrity.
• Ability to work under pressure to meet demanding timelines; ability to multi-task while maintaining focus on the task at hand, handling multiple and sometimes conflicting yet strict deadlines

Competencies Required to Succeed:

• Excellent oral and written communication skills and the ability to write detailed, comprehensive reports.
• An analytical thinker with advanced problem solving skills. Ability to approach a problem from different perspectives and explore all angles, using an investigative mindset.
• Comfortable with the use of a computer, standard programs, and use of online data resources, etc.
• Must be discreet and comfortable handling sensitive information.
• Extremely organized, concise, and strong attention to detail.
• Must work well independently with minimal supervision.
• Use of a reliable motor vehicle that is suitable for surveillance.

Environment/Work Conditions:

• While the incumbent must be team-oriented, it is imperative that he/she be self-sufficient and dedicated as the role of an investigator calls for much independence in the field.
• Flexibility to work irregular hours and days – evening, weekend, and holiday work will be required
• Positive Team Dynamics
• Fast paced environment
• Physical Demands: Hand writing, data entry, extended hours sitting, standing, walking, running, driving.
• All prospective employees must pass a background check

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

× Apply Now

Company:

ClaimsPro LP - International Programs Group

Property Subrogation Coordinator - Full-time (Remote, Anywhere in Canada)

International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's, self-insured entities, and organizations with high deductibles. We are currently seeking a remote Claims Subrogation Administrator. Working within a team environment, the Claims Subrogation Administrator will be responsible for contacting and follow up with clients regarding the collection of deductibles and other subrogation related activities.

Responsibilities:

• Communicate with clients/brokers via phone, email and letter regarding the collection of deductibles
• Creation and drafting of correspondence/reporting
• Accurately enter claims and financial data in various client databases
• Time entries into internal time tracking system
• Creation and updating of various spreadsheets

Qualifications & Experience:

We are looking for someone with a demonstrated and proven track record of performance. You will be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges it provides.

Successful applications to this job will address:

• Your experience within the insurance industry
• Communication skills - the ability to communicate effectively with clients and brokers either verbally or in writing
• Demonstrated behaviors showing initiative and follow-up skills
• Demonstrated ability to manage changing priorities and proven organizational skills
• Experience with Word, Excel & Outlook skills are required
• All other computer applications – must have the aptitude and ability to learn as required 

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check.