× Apply Now

Company:

ClaimsPro LP

Account Coordinator - National Accounts

Role Summary 

The National Account Coordinator is an important part of the team who will provide administrative support to the National Accounts while gaining experience on managing small accounts of their own.

This role works hand in hand to support the Account Management team in their daily operations and activities, manage small accounts and collaborate with both internal stakeholders and clients.

Competencies required to succeed 

• Communication Skills - the ability to communicate effectively with both internal and external associates, written and oral techniques
• Problem Solving - the ability to look at situations and barriers to creatively provide solutions that meet the needs of all parties in the best collective manner possible
• Initiative - being proactive in identifying and implementing claims handling solutions resulting in equitable settlements. 
• Teamwork - must genuinely intend to work cooperatively with others; 
• Adaptability – embraces change and demonstrates a willingness to learn 
• Ability to take simultaneous direction from multiple sources and manage conflicting priorities in an effective manner 
• Excellent time management skills

 
Responsibilities 

Your role will include:

• Provide support to Account Managers
  • Assist with the creation and maintenance of client guidelines and instructions
  • Manage the centralization of claims intake and triage of new claims
  • Preparation of data reports for clients and Account managers/executives
  • Regular preparation of client specific data for client operational reports
  • Support in the production of monthly, quarterly and yearly client operational reports
  • Provide support with necessary technology and liaise with IT

• Responsible for the maintenance and document management on internal sites
• Provide reporting support and data management
• Assist with providing training and ongoing support for adjusters on National Accounts
• Subject matter specialist on use and administration of client claims management systems
• Perform account/file reviews to determine operational compliance
• Manage small Accounts under the guidance of leadership
• Manage a small pending of claims    

 
Education, Knowledge and Experience Required 

• CIP Completion or actively working to complete
• Post Secondary Education
• 2-5 years of Insurance industry experience, preferably in a claims adjusting role
• Experience working with Data and Exceptional MS Office skills (Outlook, Word, Excel, PowerPoint and SharePoint)
• Strong computer skills with an aptitude/ability to learn new software/databases
• Strong attention to detail
• Ability to problem solve and work independently
• Ability to be licensed to work as an adjuster in Canada

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

× Apply Now

Company:

ClaimsPro LP

Expert en sinistre en blessures corporelles - Interne - Comptes Nationaux / Desktop Bodily Injury Claims Adjuster - National Accounts (Laval, QC, Canada)

EXPERT EN SINSITRE INTERNE 

Salaire, bonus et avantages très compétitif.

Nous cherchons actuellement à ajouter à notre équipe un expert intermédiaire bilingue en responsabilité civile pour traiter des dossiers de blessures corporelles.

Permis 5A délivré par l'AMF est obligatoire.

Travail à 100% de la maison ou en mode hybride au choix du candidat.

Le lieu de résidence du candidat n'a aucune importance même si le poste est affiché pour ''Laval''.

Résumé du rôle

Nous cherchons présentement à ajouter un expert intermédiaire bilingue en blessures corporelles (3 à 4 années d’expérience) à notre équipe des Comptes Nationaux. Un permis d’expert commercial valide au Québec est requis.

Responsabilités :

• Contact et suivi rapides avec les assurés et les réclamants.

• Enquêter sur la cause et faire rapport aux clients avec des recommandations solides.

• Identifier les risques de responsabilité, recommander des réserves, recommander une enquête requise pour l'exposition, préparer des plans d'action et négocier des règlements justes et satisfaisants.

• Tout au long du processus de réclamation, fournir un service à la clientèle de haut niveau aux clients et aux assurés.

• Exécuter les tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.

Compétences requises pour réussir :

• Proactif dans la recherche de résolutions, avec un sentiment d'urgence et de réactivité.

• Compétences analytiques efficaces, y compris l'identification des dynamiques de cause à effet.

• Capable de tirer des conclusions valables et de les communiquer efficacement.

• Capacité d'interpréter des documents complexes de nature juridique, d'effectuer et de comprendre des calculs numériques avancés, y compris l'analyse d'informations comparatives.

• Compétences organisationnelles démontrées avec la capacité de hiérarchiser et de gérer les priorités conflictuelles de manière efficace.

• Capacité à gérer la pression avec calme, en particulier lors de conflits et de situations difficiles.

• Doit avoir des compétences relationnelles avec un parti pris pour établir des relations avec sa propre équipe et les parties prenantes des réclamations.

• Maîtrise des ordinateurs et de la technologie actuelle

• Compétences écrites efficaces, y compris la grammaire et celles de nature technique.

• Compétences orales efficaces, y compris l'écoute, les entretiens, la négociation, etc.; Doit être capable de fléchir le style approprié au public.

• Excellentes compétences en service à la clientèle et veille à ce que toutes les demandes soient traitées efficacement et en temps opportun.

• Le bilinguisme (français et anglais) est un atout majeur dans le département des comptes nationaux.

Pourquoi devriez-vous envisager une carrière avec IndemniPro ? Nous sommes fiers de nos employés et cela montre :

• Vous ferez partie d'une équipe de plus de 700 experts en sinistre indépendants à travers le Canada.

• Votre carrière peut évoluer vers d’autres genres de réclamation, vers la gestion de succursales à travers le Canada ou vers de nouveaux rôles - le ciel est la limite.

• Vous travaillerez sur le logiciel de pointe EspaceRéclamations, conçu par un expert pour les experts et maintenu moderne avec notre équipe interne de programmeurs et de développeurs.

• Votre charge de travail est dirigée par des cadres supérieurs et des employés chargés du développement des affaires d'un océan à l'autre.

• Vous aurez droit à une multitude d'avantages tels que le remboursement des frais d'études, le remboursement des frais annuels rattachés à vos permis d’expert, des programmes de mentorat et un régime d'assurance-maladie et dentaire à prestations flexibles qui vous permet de personnaliser votre couverture.

• Opportunité d’obtenir votre permis d’expert en sinistre dans toutes les provinces canadiennes.

Avec plus de 90 succursales au Canada, IndemniPro est le plus important fournisseur de services de gestion de réclamations, d'un océan à l'autre. Nos professionnels en sinistres offrent un large éventail d'expertises dans de multiples disciplines et s'engagent à fournir un service de la plus haute qualité à nos clients. Visitez www.scm.ca ou www.claimspro.ca pour en savoir plus.

Environnement/Conditions de travail

SCM Insurance Services et ses affiliés accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.

DESKTOP CLAIMS ADJUSTER

Very competitive salary, bonus and benefits.

We are currently looking to add an intermediate bilingual personal injury claims adjuster to our team!

AMF-issued 5A license required.

Work 100% from home or in hybrid mode, at the candidate's discretion.

The candidate's place of residence is irrelevant, even if the position is posted for ''Laval''.

Why should you consider a career with ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.

• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.

• Your claims load is driven by senior executives and business development staff from coast to coast.

• You will be entitled to a multitude of benefits such as education fee reimbursement, reimbursement of your annual license(s) renewal; mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.

• Opportunity for you to obtain your claims adjuster license in all Canadian provinces.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more.

Role Summary:
 

We are currently looking to add a bilingual intermediate personal injury adjuster (3 to 4 years experience) to our National Accounts team.  A valid commercial adjuster's license in Quebec is required.

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. 

Responsibilities:

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, provide high level of customer service to clients and the insured. 

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures.

Competencies required to succeed:

• Proactive in finding resolutions, with sense of urgency and responsiveness.

• Effective analytical skills including identification of cause-and-effect dynamics. 

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.

• Must have people skills with bias towards building relationships with own team and claims stakeholders.

• Proficient with computers and current technology

• Effective written skills including grammar and those of a technical in nature.

• Effective oral skills, including listening, interviewing, negotiating, etc.; Must be able to flex style appropriate to audience.

• Excellent customer service skills and ensures that all inquiries are effectively dealt with in a timely manner.

• Bilingualism (English & French) is a strong asset in the National Account department.

Environment/Work Conditions
 

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

× Apply Now

Company:

ClaimsPro LP

Field Adjuster, Full-Time (Kelowna, BC)

The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.

Qualifications and Experience:

• The ideal candidate should have experience at least one of these areas:  Auto, Property, Liability, Accident & Benefits. Bodily Injury claims
• University degree or post-secondary education related to insurance
• Minimum of 1-3 years’ experience
• Adjuster’s license, or currently pursuing CIP designation
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Access to an appropriate vehicle
• Full driver’s license and satisfactory driving record
• Advanced communication skills including:
• Effective written skills including those of a technical nature
• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
• Strong commitment to ongoing education and learning.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

× Apply Now

Company:

ClaimsPro LP

Claims Adjuster - Transportation Equipment & Cargo (Calgary, Alberta, Canada)

The Transportation, Equipment & Cargo (TEC) Unit is seeking an experienced adjuster to join our growing team!

Our TEC unit is a dedicated team of experienced professionals offering specialized claims services for the Transportation, Equipment, and Cargo (TEC) industries as they pertain to Collision, Cargo, Total Loss and Salvage Valuations, Environmental Management and Control, Liability and Subrogation Management, Bodily Injury Case Management (BI Tort, Accident Benefits) and CGL Investigations. 

The ideal candidate will have at least 5 years of relevant experience with an established client base and proven track record of:

• Marketing directly to insurers, brokers and risk managers
• Superior ability to interpret complex coverage conditions and exclusions
• Superior report writing ability, and proven ability to analyze and present claim data to insurers in an organized and professional manner
• Ability to oversee and direct consultants, appraisers, lawyers, forensic accountants and engineers, and other experts to ensure timely and effective claim resolution
• Additional professional claims related designation such as FCIP, CFEI, CLA, FCIAA, or postsecondary qualification or equivalent national or international designation

Preferred claim handling experience in: 

• Physical damage to power units, trailers, equipment and cargo
• Theft and fraud investigations
• Environmental impairment related to fuel spills and transport related spills of other pollutants
• Subrogation
• Liability and Bodily Injury investigations
• Accident Benefits
• Transport related property (warehouses, terminals, maintenance facilities

Managing Complexity with Simplicity – TEC claims can be complex, involving multiple stakeholders and divergent needs.  Our TEC unit manages this complexity with a simple approach that leverages ClaimsPro’s national network of professional and technological resources. Clients ultimately benefit from a multi-disciplinary team of technical experts who understand the nuances of the markets local to the claim.  Our team is further empowered by iAdjust™,

ClaimsPro’s intuitive and innovative claims management technology that simplifies all document administration, handling, and communication.

Managing Complexity with Accessibility – TEC facilitates the claims process, acting as the primary point of contact for all stakeholders.  This minimizes response times and streamlines reporting, allowing clients to develop a comfortable working relationship with TEC, promoting confidence among all parties and ensuring a swift and successful resolution to claims.

The successful candidate can expect a competitive executive compensation package.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
• You will be supported by experienced local claims support, centralized after hours support, and dictation services
• Your claims load is driven by senior executives and business development staff from coast to coast
• You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending
• you are working in parallel with other SCM Insurance services
• Your continuous education fees are reimbursed to maintain your license
• Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance

Visit www.scm.ca or www.claimspro.ca to learn more

The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.

Qualifications and Experience:

• The ideal candidate should have experience in handling TEC claims
• Has experience in the transportation industry
• University degree or post-secondary education related to insurance
• Minimum of 5 year’s experience
• Adjuster’s license, or currently pursuing CIP designation
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Advanced communication skills including:
• Effective written skills including those of a technical nature
• Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
• Strong commitment to ongoing education and learning.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

× Apply Now

Company:

Xpera Risk Mitigation and Investigation LP

Enquêteur privé à temps partiel (Montréal/Laval, Québec)/Private Investigator - Part Time (Montreal/Laval, Quebec)

× Apply Now

Company:

ClaimsPro LP

Accident Benefits – Licensed Insurance Administrator (Burlington, ON) (London, ON)

ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential. 

This position is Hybrid and may be located in either our London, ON or Burlington, ON office.

Why should you consider a career with ClaimsPro?

• You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust/Claimspace software.
• As one of the five companies under the SCM Insurance Services umbrella, you have the potential for you grow your career in a multitude of areas.
• Your workload is balanced.
• You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.

Want to learn more? Visit www.scm.ca or www.claimspro.ca

• Support to the adjusting team and the branch office
• Provide high level of customer service to clients and the insured
• Set up and preparation of new claims assignments to internal adjusters in accordance with predetermined KPI’s and client guidelines
• Professional telephone manner and excellent communication skills both written and verbal
• Ability to problem solve and work well independently and in a team environment
• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
• Ability to work well under pressure and maintain composure in a fast paced and changing environment
• Maintaining applicable information and data entry within internal claims management software
• Sending appropriate client acknowledgements, confirmations and correspondences to clients, claimants, legal representatives and parties involved on various claim files
• Transcribing data from source documents following generally standardized procedures using coding skills and some judgement for review by the adjuster
• Transcribing reports and statements when required
• Processing client invoicing for claims and prepare files for closure
• Administrative support to the district/branch manager, assistant branch manager and property supervisor as needed
• Coordinating and arranging various appointments for adjusters in addition to handing both incoming/outgoing phone inquiries
• Reception relief answer phones and forward calls in a timely, professional and efficient manner
• Other duties as assigned

• A post secondary diploma in Office Administration
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning
• Able to draw valid conclusions and effectively communicate them.
• Qualify for Adjuster’s license
• Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)
• Previous experience within a dynamic team will be given preference. 
• Previously demonstrated ability to execute high attention to detail
• Demonstrated ability to manage changing priorities and proven organizational skills
• Demonstrated behaviors showing initiative behaviors and follow-up skills
• Demonstrated ability to maintain a high level of confidentiality 
• Demonstrated professionalism and work ethic
• Proven ability to contribute to and work well within a team environment
• Advanced communication skills including:
  • Effective written skills including grammar and  those of a technical nature
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
  • Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
  • Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
  • Commitment to ongoing education and learning
  • Positive Team Dynamics
  • All prospective employees must pass a background check
  • Time Allocation estimations are subject to change

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

× Apply Now

Company:

ClaimsPro LP

Senior Claims Auditor, Remote Work, Full-Time, (Toronto, ON)

× Apply Now

Company:

ClaimsPro LP

Expert En Sinistre Automobile /Desktop Automobile Claims Adjuster (Laval, QC)

EXPERT EN SINSITRE AUTOMOBILE INTERNE 

Nous cherchons actuellement à ajouter un expert automobile (1 à 3 années d'expérience) à notre équipe!

Nous travaillons autant pour des assureurs que pour des clients corporatifs auto-assurés.

Pourquoi devriez-vous envisager une carrière avec IndemniPro ? Nous sommes fiers de nos employés et cela montre :

• Vous ferez partie d'une équipe de plus de 700 experts en sinistre indépendants à travers le Canada.

• Votre carrière peut évoluer vers d’autres genres de réclamation, vers la gestion de succursales à travers le Canada ou vers de nouveaux rôles - le ciel est la limite.

• Vous travaillerez sur le logiciel de pointe EspaceRéclamations, conçu par un expert pour les experts et maintenu moderne avec notre équipe interne de programmeurs et de développeurs.

• Votre charge de travail est dirigée par des cadres supérieurs et des employés chargés du développement des affaires d'un océan à l'autre.

• Vous aurez droit à une multitude d'avantages tels que le remboursement des frais d'études, le remboursement des frais annuels rattachés à vos permis d’expert, des programmes de mentorat et un régime d'assurance-maladie et dentaire à prestations flexibles qui vous permet de personnaliser votre couverture.

• Opportunité d’obtenir votre permis d’expert en sinistre dans toutes les provinces canadiennes.

• Si vous ne désirez pas travailler de la maison à temps plein, notre bureau local vous accueillera, vous fournira un bureau agréable, des collègues sympathiques et un endroit pour développer votre carrière.

Avec plus de 90 succursales au Canada, IndemniPro est le plus important fournisseur de services de gestion de réclamations, d'un océan à l'autre. Nos professionnels en sinistres offrent un large éventail d'expertises dans de multiples disciplines et s'engagent à fournir un service de la plus haute qualité à nos clients. Visitez www.scm.ca ou www.claimspro.ca pour en savoir plus.

Résumé du rôle

Nous cherchons présentement à ajouter un expert automobile à notre équipe des Comptes Nationaux ! Un permis d’expert valide au Québec est requis.

L'expert indépendant ajuste activement les sinistres tout en veillant à maximiser les opportunités de développement commercial.

Pour réussir dans ce rôle, le candidat idéal doit avoir une formation/expérience dans les réclamations d'automobile.

Responsabilités:

• Contact et suivi rapides avec les assurés et les réclamants.

• Enquêter sur la cause et faire rapport aux clients avec des recommandations solides.

• Tout au long du processus de réclamation, fournir un service à la clientèle de haut niveau aux clients et aux assurés.

• Exécuter les tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.

Compétences requises pour réussir:

• Proactif dans la recherche de résolutions, avec un sentiment d'urgence et de réactivité.

• Compétences analytiques efficaces, y compris l'identification des dynamiques de cause à effet.

• Capable de tirer des conclusions valables et de les communiquer efficacement.

• Capacité à gérer la pression avec calme, en particulier lors de conflits et de situations difficiles.

• Doit avoir des compétences relationnelles avec un parti pris pour établir des relations avec sa propre équipe et les parties prenantes des réclamations.

• Maîtrise des ordinateurs et de la technologie actuelle

• Compétences orales efficaces, y compris l'écoute, les entretiens, la négociation, etc.; Doit être capable de fléchir le style approprié au public.

• Excellentes compétences en service à la clientèle et veille à ce que toutes les demandes soient traitées efficacement et en temps opportun.

• Le bilinguisme (français et anglais) est un atout majeur dans le département des comptes nationaux.

Environnement/Conditions de travail

SCM Insurance Services et ses affiliés accueillent et encouragent les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.

Déclaration sur le recrutement non sollicité de candidats - Agences de recrutement

SCM Services d’assurances (SCM) et ses sociétés affiliées n'accepteront pas les CV non sollicités envoyés par des tiers recruteurs et demandent par la présente aux agences de ne pas contacter directement les employés ou les gestionnaires de SCM pour leur présenter des candidats.  SCM NE paiera PAS de frais pour tout placement résultant de la réception d'un CV non sollicité et considérera tout CV non sollicité transmis comme une information publique.  SCM accepte les CV soumis directement par les candidats.

AUTOMOBILE CLAIMS ADJUSTER (DESKTOP)

We are currently looking to add an adjuster (1 to 3 years experience) to our team!

We work for both insurers and self-insured corporate clients.

Why should you consider a career with ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.

• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.

• Your claims load is driven by senior executives and business development staff from coast to coast.

• You will be entitled to a multitude of benefits such as education fee reimbursement, reimbursement of your annual license(s) renewal; mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.

• Opportunity for you to obtain your claims adjuster license in all Canadian provinces.

• If you do not want to work from home, our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more.

Role Summary
 

We are currently looking to add an automobile claims adjuster to our National Accounts team! A valid Quebec adjuster's license is required.

The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. 

To be successful in this role, the ideal candidate will have training/experience in automobile and small property claims.  

Responsibilities:

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, provide high level of customer service to clients and the insured. 

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures.

Competencies required to succeed:

• Proactive in finding resolutions, with sense of urgency and responsiveness.

• Effective analytical skills including identification of cause-and-effect dynamics. 

• Able to draw valid conclusions and effectively communicate them.

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.

• Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.

• Must have people skills with bias towards building relationships with own team and claims stakeholders.

• Proficient with computers and current technology

• Effective written skills including grammar and those of a technical in nature.

• Effective oral skills, including listening, interviewing, negotiating, etc.; Must be able to flex style appropriate to audience.

• Excellent customer service skills and ensures that all inquiries are effectively dealt with in a timely manner.

• Bilingualism (English & French) is a strong asset

Environment/Work Conditions  
 

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

× Apply Now

Company:

ClaimsPro LP

Build your career with ClaimsPro -Junior Adjusters/Trainees, Full-Time (Fort McMurray, AB, Canada)

Why join ClaimsPro? We are proud of our people and it shows:

• you will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;

• your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;

• you will work on industry-leading software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers;

• you will be supported by experienced local claims support, centralized after hours support, and dictation services;

• your claims load is driven by senior executives and business development staff from coast to coast;

• you are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending;

• you will have excellent work life balance

• your continuous education fees are reimbursed to maintain your license; • your workload is balanced to ensure you can maintain a high quality level and manage your abeyance

Visit www.scm.ca or www.claimspro.ca to learn more

ClaimsPro is a national Independent Adjusting company that provides claims services for insurers, self-insured entities, and organizations with high financial retentions.

We are looking for a Claims Adjuster Trainee to join our team.  Reporting to one of our Branch Managers, the key focus of this position is to start your career in claims and develop in a mentorship environment the skills required for the investigation, adjustment, and examination of multi-line claims at a junior level. 

Claimspro is a technology enabled, paperless environment and all matters are managed electronically. The Adjuster Trainee will enter into a period of structured training to obtain the skills required to be successful in a career in claims.

The successful candidate will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed, and timely service.

Key Performance Factors

This role requires someone who is well organized with a high attention to detail and who enjoys doing things in a systematic way.

Desired Competencies

• Be action/results oriented, with ability to take initiative
• Effective analytical skills including identification of cause and effect dynamics
• Have a high attention to detail and is service oriented
• Possess effective written communication skills
• Able to draw valid conclusions and effectively communicate them
• Team player whom is also able to work autonomously
• Must be able to work with basic computer programs (MS Office Products are an asset)
• Be well organized and able to prioritize

Job Responsibilities

• Handing, investigation and management of claims
• Review coverages, limitations, warranties, and requirements
• Ensure appropriate coverage is in place
• Follow guidelines and instructions
• Prepare documents and mandatory forms as required
• Manage a case load of claim matters in compliance with KPIs and SLAs
• Manage reserves, payments, and financials
• Provide a high level of customer service to all stakeholders
• Other duties as assigned

Qualifications & Experience

• Builder or construction experience is a definite asset
• Ability to be obtain an adjusters license
• Previously demonstrated ability to execute high attention to detail
• Demonstrated ability to manage changing priorities and proven organizational skills
• Demonstrated behaviors showing initiative and follow-up skills
• Demonstrated professionalism and work ethic
• Proven ability to contribute to and work well with a team environment
• All other computer applications – must have the aptitude and ability to learn as required
• Valid Driver’s license

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

 

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.

× Apply Now

Company:

ClaimsPro LP

Build your career with ClaimsPro -Junior Adjusters/Trainees, Full-Time (Grand Prairie, AB, Canada)

Why join ClaimsPro? We are proud of our people and it shows:

• you will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;

• your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;

• you will work on industry-leading software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers;

• you will be supported by experienced local claims support, centralized after hours support, and dictation services;

• your claims load is driven by senior executives and business development staff from coast to coast;

• you are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending;

• you will have excellent work life balance

• your continuous education fees are reimbursed to maintain your license; • your workload is balanced to ensure you can maintain a high quality level and manage your abeyance

Visit www.scm.ca or www.claimspro.ca to learn more

ClaimsPro is a national Independent Adjusting company that provides claims services for insurers, self-insured entities, and organizations with high financial retentions.

We are looking for a Claims Adjuster Trainee to join our team.  Reporting to one of our Branch Managers, the key focus of this position is to start your career in claims and develop in a mentorship environment the skills required for the investigation, adjustment, and examination of multi-line claims at a junior level. 

Claimspro is a technology enabled, paperless environment and all matters are managed electronically. The Adjuster Trainee will enter into a period of structured training to obtain the skills required to be successful in a career in claims.

The successful candidate will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed, and timely service.

Key Performance Factors

This role requires someone who is well organized with a high attention to detail and who enjoys doing things in a systematic way.

Desired Competencies

• Be action/results oriented, with ability to take initiative
• Effective analytical skills including identification of cause and effect dynamics
• Have a high attention to detail and is service oriented
• Possess effective written communication skills
• Able to draw valid conclusions and effectively communicate them
• Team player whom is also able to work autonomously
• Must be able to work with basic computer programs (MS Office Products are an asset)
• Be well organized and able to prioritize

Job Responsibilities

• Handing, investigation and management of claims
• Review coverages, limitations, warranties, and requirements
• Ensure appropriate coverage is in place
• Follow guidelines and instructions
• Prepare documents and mandatory forms as required
• Manage a case load of claim matters in compliance with KPIs and SLAs
• Manage reserves, payments, and financials
• Provide a high level of customer service to all stakeholders
• Other duties as assigned

Qualifications & Experience

• Builder or construction experience is a definite asset
• Ability to be obtain an adjusters license
• Previously demonstrated ability to execute high attention to detail
• Demonstrated ability to manage changing priorities and proven organizational skills
• Demonstrated behaviors showing initiative and follow-up skills
• Demonstrated professionalism and work ethic
• Proven ability to contribute to and work well with a team environment
• All other computer applications – must have the aptitude and ability to learn as required
• Valid Driver’s license

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

 

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.  Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  SCM welcomes resumes submitted directly from candidates.