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Private Investigator - Full Time (Edmonton, Alberta)
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Company:Xpera Risk Mitigation and Investigation LP Private Investigator - Full Time (Edmonton, Alberta) Join Our Growing Team! Are you a skilled Investigator with a passion for uncovering the truth? As Canada’s largest national investigation and risk mitigation firm, Xpera is always looking for the smartest minds to help us excel in this industry. We are seeking a dedicated Private Investigator - Surveillance in Edmonton, Alberta to join our growing team. This is an exciting opportunity to work on complex cases in a dynamic environment. Role Responsibilities: - Conduct surveillance for a variety of legal, corporate, and insurance cases
- Document findings through video, photography, and detailed reports
- Monitor subjects discreetly, ensuring minimal detection while gathering crucial evidence
- Collaborate with clients to strategize and deliver results
Qualifications and Requirements: - A valid Alberta Private Investigators License
- Proven experience in surveillance investigations (minimum 3 years preferred)
- Strong observational skills and the ability to think on your feet
- Proficient with surveillance equipment and technology
- Excellent written and verbal communication skills
- Ability to work independently and under pressure
- Full driver’s license and satisfactory driving record
- Access to a suitable vehicle with appropriate insurance for business use
- Ability to perform physical activities and sit for extended periods of time
Why Join Us? - Competitive total compensation package
- Cutting-edge resources, technology, and equipment provided, including cell phone and laptop computer
- Opportunities for career development and advancement
- Opportunity for paid overtime
- Employee referral incentives and many more company perks
With 24 offices and 300+ subject matter experts across Canada, we have the most respected name in the industry. Working here, you will be empowered to achieve your goals and thrive on your own terms. Your day will also be filled with exciting challenges and on-the-job learning experiences to take your career to the next level. SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
| Xpera Risk Mitigation and Investigation LP | Edmonton | Alberta |
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Private Investigator - Full Time (Halifax, Nova Scotia)
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Company:Xpera Risk Mitigation and Investigation LP Private Investigator - Full Time (Halifax, Nova Scotia) Join Our Growing Team! Are you a skilled Investigator with a passion for uncovering the truth? As Canada’s largest national investigation and risk mitigation firm, Xpera is always looking for the smartest minds to help us excel in this industry. We are seeking a dedicated Private Investigator - Surveillance in Halifax to join our growing team. This is an exciting opportunity to work on complex cases in a dynamic environment. Role Responsibilities: - Conduct surveillance for a variety of legal, corporate, and insurance cases
- Document findings through video, photography, and detailed reports
- Monitor subjects discreetly, ensuring minimal detection while gathering crucial evidence
- Collaborate with clients to strategize and deliver results
Qualifications and Requirements: - Proven experience in surveillance investigations
- Strong observational skills and the ability to think on your feet
- Proficient with surveillance equipment and technology
- Excellent written and verbal communication skills
- Ability to work independently and under pressure
- Full driver’s license and satisfactory driving record
- Access to a suitable vehicle with appropriate insurance for business use
- Ability to perform physical activities and sit for extended periods of time
Why Join Us? - Competitive total compensation package
- E-flex benefits for full-time employees
- Cutting-edge resources, technology, and equipment provided, including cell phone and laptop computer
- Opportunities for career development and advancement
- Opportunity for paid overtime
- Employee referral incentives and many more company perks
With 24 offices and 300+ subject matter experts across Canada, we have the most respected name in the industry. Working here, you will be empowered to achieve your goals and thrive on your own terms. Your day will also be filled with exciting challenges and on-the-job learning experiences to take your career to the next level. SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
| Xpera Risk Mitigation and Investigation LP | Dartmouth | Nova Scotia |
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Senior Vice President, National Business Development - Insurance Industry - HYBRID (Toronto)
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Company:ClaimsPro LP Senior Vice President, National Business Development - Insurance Industry - HYBRID (Toronto) Senior Vice President, (SVP) National Business Development As the leader of the National Business Development team, the Senior Vice President, National Business Development will be responsible for driving net new business and account management functions ensuring highly productive relationships and client partnerships are maintained. This role will be focused on ensuring we maintain and develop ClaimsPro’s market relationships with existing clients, and also to drive new business with new opportunities and accounts. Critically, the role requires an excellent knowledge of the insurance market in Canada, including Risk Managers, Brokers and Insurers. Additionally, the role requires the ability to design and deliver strategic development plans to ensure targeted market growth. This role requires hands-on financial service industry experience with a track record of client development, 10+ years of sales execution, strategic negotiations, and ability to provide continued enterprise growth and opportunity across the organization. Organizational Alignment: Reports to the President, ClaimsPro Key Performance Factors: Centralized focus on relationship management, profitable client growth, customer retention by executing consistent and effective client contact Leadership of National Business Development team Delivery of strategic plans to grow the business Collaboration for Operational teams to ensure successful delivery of client expectations and requests Delivery of revenue targets, new business and organic growth for ClaimsPro
Job Responsibilities: Sales: Participation, development and execution of Corporate (Private and Public Sector), Broker and Insurer sales results and new business opportunities Participation, development and implementation of strategic sales initiatives for Corporate (Private and Public Sector) Canada, Risk Manager and Broker communities Manage growth initiatives, and drive innovation in account development, pricing approaches and market alternatives Relationship management and organic expansion, consistently broadening customer base and services provided for Client partners Maintain competitive market intelligence to leverage opportunities in the marketplace Drive corporate objectives with demonstrated creativity and client sensitivity through strategic business approaches and sales innovation Execute corporate positioning via appropriate distribution channels: sales training, trade shows, conventions, RFP’s, negotiations, competitive analysis, SLA’s and contract renewals Develop and lead Client presentations, systems/technology demonstrations, process and workflow solutions
Account Management: Develop and achieve annual sales forecasts, budgets, and business plans Responsible for key account management, and expansion of organic growth opportunities Accountability for all sales initiatives relating to the service of National Accounts, overall strategic direction, price and process improvement of accounts Drive corporate retention objectives through the continued maintenance and monitoring of existing Client business strategies and business plans
Accountabilities: Implementation of sales revenue targets and performance objectives Work with all internal business intelligence to ensure client deliverables and growth for all accounts Ensure that highly productive Client partnerships are maintained with insurers, brokers and industry stakeholders Accountable for maintaining accurate updated client data: Contacts, all Client related documents (contracts, rate schedule, and proposals)
Additional Responsibilities: Participate in marketing events; seminars, trade shows, conferences and industry functions Occasional travel will be required Develop relationships and cross sell with the other SCM companies
Qualifications and Experience: Minimum of10+ years experience in the insurance industry, in a sales role and in account management 5+ years of leadership experience CIP, CRM, CSP beneficial Experience in all aspects of sales including growth strategies, account development, budgeting and forecasting Strong problem identification and resolution skills Demonstrates strong presentation skills and a solutions and service orientation Excellent oral and written communication skills
Environment & Working Conditions: SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
| ClaimsPro LP | Toronto | Ontario |
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Claims Adjuster - Property/Multiline, HYBRID (Abbotsford, BC)
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Company:ClaimsPro LP Claims Adjuster - Property/Multiline, HYBRID (Abbotsford, BC) We are currently looking to add experienced Adjusters to our team! Can work in a HYBRID environment. Why join ClaimsPro? We are proud of our people and it shows: You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories; Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit; You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers; You will be supported by experienced local claims support, centralized after hours support, and dictation services; Your claims load is driven by senior executives and business development staff from coast to coast; You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending; you are working in parallel with other SCM Insurance services Your continuous education fees are reimbursed to maintain your license; Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance;
Visit www.scm.ca or www.claimspro.ca to learn more
The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.
Qualifications and Experience:
The ideal candidate should have experience at least one of these areas: Auto, Property, Liability, Accident & Benefits. Bodily Injury claims University degree or post-secondary education related to insurance Minimum of 1 year of experience Adjuster’s license, or currently pursuing CIP designation Equivalency in combination of education and experience will be considered. Ongoing commitment to education and learning. Effective analytical skills, including identification of cause and effect dynamics Good investigative manner Able to draw valid conclusions and effectively communicate them. Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information. Advanced communication skills including: Effective written skills including those of a technical nature Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience. Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner. Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations. Strong commitment to ongoing education and learning.
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| ClaimsPro LP | Abbotsford | British Columbia |
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Claims Adjuster - Property/Multiline, HYBRID (Surrey, BC)
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Company:ClaimsPro LP Claims Adjuster - Property/Multiline, HYBRID (Surrey, BC) We are currently looking to add experienced Adjusters to our team! Can work in a HYBRID environment. Why join ClaimsPro? We are proud of our people and it shows: You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories; Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit; You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers; You will be supported by experienced local claims support, centralized after hours support, and dictation services; Your claims load is driven by senior executives and business development staff from coast to coast; You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending; you are working in parallel with other SCM Insurance services Your continuous education fees are reimbursed to maintain your license; Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance;
Visit www.scm.ca or www.claimspro.ca to learn more
The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.
Qualifications and Experience:
The ideal candidate should have experience at least one of these areas: Auto, Property, Liability, Accident & Benefits. Bodily Injury claims University degree or post-secondary education related to insurance Minimum of 1 year of experience Adjuster’s license, or currently pursuing CIP designation Equivalency in combination of education and experience will be considered. Ongoing commitment to education and learning. Effective analytical skills, including identification of cause and effect dynamics Good investigative manner Able to draw valid conclusions and effectively communicate them. Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information. Advanced communication skills including: Effective written skills including those of a technical nature Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience. Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner. Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations. Strong commitment to ongoing education and learning.
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| ClaimsPro LP | Surrey | British Columbia |
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Payroll Manager - Full Time, Remote (Anywhere in Canada)
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Company:Xpera Risk Mitigation and Investigation LP Payroll Manager - Full Time, Remote (Anywhere in Canada) Xpera Risk Mitigation & Investigation (Xpera) is Canada’s premier national provider of risk mitigation services. Our comprehensive offerings empower clients to enhance business performance and maintain operational continuity by equipping them with the expertise and tools necessary to manage risks at all levels. Our innovative solutions encompass investigations, labour dispute management, evacuation support, emergency security, and emergency staffing. With these solutions, we collaborate with our clients as a proactive partner, poised to assist them in addressing current crises or developing strategies to mitigate potential future risks. More information about Xpera can be found at xpera.ca. We serve a diverse population across Canada and beyond. We strive to reflect that diversity within our workforce and ensure that every employee can be their authentic self. We are seeking a skilled Payroll Manager who will champion and foster a positive and inclusive culture. The Payroll Manager embodies the values of the organization by providing a positive employee experience. Reporting to the Controller, you will ensure the accuracy, efficiency, timeliness, and compliance of our semi-monthly payroll for more than 1,800 full-time, part-time, and casual employees across Canada. What You Will Do: Prepare semi-monthly payroll for all employees within Xpera. Provide a high level of service to Leaders inquiring about team pay discrepancies. Prepare documentation and final pays for terminating employees, including ROEs using ROE Web and respond to Service Canada inquiries. Conduct monthly reconciliation of payroll functions to the GL (WCB/WSIB/CNESST, benefits, source deductions, etc.) Perform year end processing and reporting. Participate in projects with Finance and multi-disciplinary teams to support business growth. Please note this is not a leadership position.
What You Will Bring: Post-secondary education in business or a related discipline. Current Payroll Manager (PLP) or Payroll Compliance Practitioner (PCP) designation. Senior level experience in full cycle payroll processing ideally gained in mid-to-large sized organizations. Payroll processing for all Provinces in Canada. Strong technical knowledge of payroll including Federal and Provincial Employment Standards and payroll-related regulations across all Provincial jurisdictions. Proficient in Microsoft Office Suite, including advanced excel skills (i.e., pivot tables, v-look ups). Strong attention to detail and highly organized. Proven ability to maintain a high level of confidentiality. Self-direction, motivation, and ability to work well with others. Exceptional communication skills. You are a skilled listener, fact finder, communicator, presenter. Ability to exercise sound judgment, business acumen, and practical experience to guide decisions. Bilingual (English/French) is an asset.
The salary for this role will be in the range of $90,000 - $110,000. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. In accordance with Human Rights and Accessibility legislation, Xpera is an equal opportunity employer who is committed to providing an inclusive and barrier-free recruitment process. Applicant should advise Human Resources if they require any type of accommodation during the recruitment process. Xpera Risk Mitigation & Investigation will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact Xpera employees or managers directly to present candidates. Be advised Xpera will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. Xpera welcomes resumes submitted directly from candidates.”
| Xpera Risk Mitigation and Investigation LP | Edmonton | Alberta |
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Administration Supervisor, Full-Time, HYBRID (Markham, ON)
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Company:ClaimsPro LP Administration Supervisor, Full-Time, HYBRID (Markham, ON) This position involves leading and managing staff within our National Accounts Administration division with respect to quality and customer service excellence, training, and development. This role is critical in ensuring the delivery of quality administration services while supporting the growth and development of the unit.? The supervisor will also be required to manage production targets and quality targets as needed to support the department’s goals. -You must have direct Insurance Industry experience, as well as Supervisory experience in order to be considered for this role. Qualifications & Experience: experience in leading or mentoring peers in an office setting. Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience
Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| ClaimsPro LP | Markham | Ontario |
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Intermediate, Property Desktop Adjuster - Commercial & Personal Lines (Hybrid or Remote - Markham, ON)
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Company:ClaimsPro LP Intermediate, Property Desktop Adjuster - Commercial & Personal Lines (Hybrid or Remote - Markham, ON) We are currently looking for an experienced Property Adjuster to join our team! The successful candidate can work remotely or hybrid from anywhere in Canada. Why should you consider a career with ClaimsPro? We are proud of our people and it shows: You will be part of a team of over 700 independent adjusters from across Canada. Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit. You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers. You will be supported by experienced local claims support, centralized after hours support, and dictation services. Your claims load is driven by senior executives and business development staff from coast to coast. Your workload is balanced, and you will be compensated for your billable hours. You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage. Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.
With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit www.scm.ca or www.claimspro.ca to learn more. Competencies: The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. To succeed in this role, the ideal candidate should have background/experience in Commercial & Personal Lines Property claims. Some experience in Auto or Liability claims will be considered an asset, as well as the following competencies: Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive) Previous adjusting experience preferred Advanced communication skills including: Effective written skills including grammar and those of a technical nature Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner. Relationship Building skills Demonstrated and proven leadership skills Sense of urgency and responsiveness Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations. Strong commitment to ongoing education and learning.
Qualifications & Experience: University degree or post-secondary education related to insurance is nice to have. Minimum of 3 years’ experience. CIP designation or working towards designation. Adjuster’s license or have completed a minimum of the below 4 CIP courses:
C11: Principles and Practice of Insurance
C12: Insurance on Property
C13: Insurance Against Liability—Part 1
C14: Automobile Insurance—Part 1
C110: Essentials of Loss Adjusting (Nice to have) Equivalency in combination of education and experience will be considered. Ongoing commitment to education and learning. Effective analytical skills, including identification of cause and effect dynamics Good investigative manner Able to draw valid conclusions and effectively communicate them. Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| ClaimsPro LP | Markham | Ontario |
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Bilingual Claims Service Representative, *Remote work* Full-Time, *Anywhere in Canada* (Toronto, ON)
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Company:ClaimsPro LP Bilingual Claims Service Representative, *Remote work* Full-Time, *Anywhere in Canada* (Toronto, ON) Role Summary Provide immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required. * In order to work remotely, you will require High Speed Internet. (Download and Upload speed must both be at a minimum of 50 mbps) * Weekend Shifts are Mandatory?
* Please note that this position requires shift work on a seven (7) day rotating basis with an 8 hour shift between the hours of 7am to 12am.
*Only candidates fully bilingual in French and English will be considered
*This is a full-time opportunity, and will require 37.5 hours of work per week.
** Preference will be given to candidates who have successfully completed the following Insurance Institute courses - Essentials of Loss Adjusting (C110), Automobile (C14), Property (C12) and Principles and Practices (C11) **
Competencies required to succeed
• Strong communication skills
• Team player with a strong commitment to quality and customer service
• Excellent time management and organizational skills
• Pleasant and friendly mannerism
• Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization
• Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
• Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
• Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
• Quality management- look for means of improving as well as promoting quality
• High level of motivation
• A sound knowledge of telephone etiquette
Responsibilities
• Review ECS call report and ensure call has terminated properly and forward accurate and complete call reports as required.
• Provide personalized customer service of the highest level
• Arrange for the dispatch of adjusters or vendor partners when required
• Field and answer branch inquiries and administer to ECS menu
• Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
• Review claim information to determine proper next steps for processing against client guidelines/ service agreements
Education, knowledge and experience required
• Post secondary education
• Minimum 1 year administrative experience
• Knowledge of insurance/service industry or related experience preferred
• Strong computer and telephone skills with an aptitude/ability to learn
• Effective communication skills both written and verbal in English and French
• Attention to detail
Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| ClaimsPro LP | Toronto | Ontario |
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Workday Analyst - Full-time - Remote (anywhere in Canada)
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Company:ClaimsPro LP - Shared Services Workday Analyst - Full-time - Remote (anywhere in Canada) SCM Insurance Services is seeking a Workday Analyst to join our Human Resources team to support continuous improvement and post-production functional and technical system support in all areas of the Workday Human Capital Management System. The incumbent in this position needs to have or quickly gain an understanding of the Workday system, and to become a subject matter expert in several aspects of Workday (Absence and Time Tracking, Core HCM, Recruiting, Talent & Performance, Canadian Payroll), and to gain knowledge in the areas of Business Processes, Reporting and Configuration in the Workday system. Reporting to a Manager Workday, the Workday Analyst will contribute to complex initiatives, conduct research on issues/concerns and be open to continuous learning opportunities. Job Expectations You will be assisting: HR and other key stakeholders to revise existing programs to increase operating efficiency or adapt to new business requirements In handling semi-annual Workday updates (providing recommendations and testing) Users to develop, maintain, produce, and distribute standard and custom reports, job aids or any training material. In the implementation of all new functionality as per business needs In ensuring the recommended enhancements and new features are seen through the project management stages (Define, Measure, Analyze, Implement, Control inclusive of configuration and testing)
You will perform: Internal controls and audits to ensure our security compliance requirements for external auditors with provided procedure details. Review of our test scripts and update them as needed for ongoing system testing. The trouble shooting process on the issues received from our users related to account setup, process, and report access. The actions of maintaining your professional and technical knowledge by reviewing content available at Workday Community
Requirements Bachelor’s degree in computer science or related field or equivalent work experience is required. At least one year of experience as an analyst working with a Human Resources Information System (HRIS) system in a fast-paced environment. Experience with systems analysis or configuration. Experience with Workday would be considered an asset. Ability to articulate complex technical topics for non-technical audience. Proven communication skills, with well-developed verbal, written and presentation ability. Project Management skills Strong work ethic, intellectual curiosity, good judgment, mature and positive attitude. Ability to interpret data, detect trends, draw conclusions, and formulate recommendations. Ability to work independently and in a remote work environment. Bilingual (English/French) is considered an asset.
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited Outreach Statement – Recruitment Agencies SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.
| ClaimsPro LP - Shared Services | Mississauga | Ontario |
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