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Company:

Cira Health Solutions LP

Assessment Centre Coordinator (part-time to convert to full-time) – (Mississauga)

Job Description Summary:

Job Description:

This is a part-time casual position - up to 20 hours a week. Your hours are determined based on assessments booked and shifts will include working some Saturdays.

We are also looking to have individuals start in the Assessment Centre then move to a full-time role afterwards. Available roles in the future are:

Referral Coordinator:

Looking for individuals that have the ability to multi-task; have strong communication skills and customer focus: and have the ability to produce high quality work-data integrity.

Documents Coordinator:

Looking for individuals that have strong attention to detail skills; have the ability to work under pressure to meet deadlines; and strong ability to prioritize work.

As an Assessment Coordinator, you are responsible for completing the day to day operation of the assessment centres that complete independent medical assessments, including answering phones and responding to our customer’s needs. You are also responsible for ensuring that our claimants have a pleasant experience, while attending an assessment. The Assessment Coordination team is client focused and deadline driven. The overall mandate requires all assessments to be completed according to each client's guidelines and Cira’s service excellence standards.

Job Responsibilities:

• Be the first great impression for our clients’ experience with Cira;
• You are responsible for:
  • Answering phone calls and transferring calls in a timely manner and responding to enquiries efficiently;
  • Returning all messages within a defined service standards;
  • Cleaning Assessment rooms after each assessment;
  • Ensuring waiting rooms are clean;
  • Ensuring Assessor needs are met;
  • Check in examinees and verify claimant’s identification;
  • Completing Reminder calls when required;
  • Ensuring all intake forms are completed and tracked for internal assessments in a timely manner;
  • Recording appointment outcomes;
  • Arranging Taxi, Translation and Chaperone services;
  • Performing administrative duties as needed.
• Daily review of Assessment Centre Schedules and reporting of results to Team Lead;
• Adherence to strong communication and exceptional customer skills;
• Make recommendations for workflow efficiencies using a collaborative approach;
• Resolve day-to-day Claimant questions/issues and escalate as required;
• Assist with daily issues/concerns from both internal and external customers;
• In Complex cases, obtain assistance from Team Lead and/or Director of Operations and/or other members of the team;

Qualifications & Education

• High school diploma or college/university degree, or preferred equivalent experience
• Strong communication skills, both written and verbal
• Detail oriented
• Ability to support departmental and organizational goals and objectives
• Ability to work independently and respond to multiple changing demands and deadlines with demonstrated ability to work under pressure of competing demands
• Strong organizational and analytical skills
• Strong interpersonal skills
• Minimum of 1 year of related industry experience

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

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Company:

Cira Health Solutions LP

Assessment Centre Coordinators (part-time & some Saturdays) – (Markham)

Job Description Summary:

Job Description:

This is a part-time casual position. Your hours are determined based on assessments booked and shifts will include work on Saturdays. Looking to hire multiple individuals.

As an Assessment Coordinator, you are responsible for completing the day to day operation of the assessment centres that complete independent medical assessments, including answering phones and responding to our customer’s needs. You are also responsible for ensuring that our claimants have a pleasant experience, while attending an assessment. The Assessment Coordination team is client focused and deadline driven. The overall mandate requires all assessments to be completed according to each client's guidelines and Cira’s service excellence standards.

Job Responsibilities:

• Be the first great impression for our clients’ experience with Cira;
• You are responsible for:
  • Answering phone calls and transferring calls in a timely manner and responding to enquiries efficiently;
  • Returning all messages within a defined service standards;
  • Cleaning Assessment rooms after each assessment;
  • Ensuring waiting rooms are clean;
  • Ensuring Assessor needs are met;
  • Check in examinees and verify claimant’s identification;
  • Completing Reminder calls when required;
  • Ensuring all intake forms are completed and tracked for internal assessments in a timely manner;
  • Recording appointment outcomes;
  • Arranging Taxi, Translation and Chaperone services;
  • Performing administrative duties as needed.
• Daily review of Assessment Centre Schedules and reporting of results to Team Lead;
• Adherence to strong communication and exceptional customer skills;
• Make recommendations for workflow efficiencies using a collaborative approach;
• Resolve day-to-day Claimant questions/issues and escalate as required;
• Assist with daily issues/concerns from both internal and external customers;
• In Complex cases, obtain assistance from Team Lead and/or Director of Operations and/or other members of the team;

Qualifications & Education

• High school diploma or college/university degree, or preferred equivalent experience
• Strong communication skills, both written and verbal
• Detail oriented
• Ability to support departmental and organizational goals and objectives
• Ability to work independently and respond to multiple changing demands and deadlines with demonstrated ability to work under pressure of competing demands
• Strong organizational and analytical skills
• Strong interpersonal skills
• Minimum of 1 year of related industry experience

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

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Company:

ClaimsPro LP

Bilingual French/English (part-time) Claims Service Representative - Mississauga

Job Description Summary:

Job Description:

Do you have strong Communication skills? Are you Detail Oriented with excellent Quality Control and Organizational skills? Do you thrive in a Fast-Paced and Client Focused environment where the ability to juggle Multiple Priorities is key? If you answered yes to each of these questions, then this role might be the perfect fit for you!

At ClaimsPro, we work with you and encourage your personal growth and achievement, while empowering you to become better in all that you do. We offer many career paths that suit a wide variety of talent and skills. We value diversity and are committed to creating an inclusive workplace that will inspire you to truly make a difference.

Part of the SCM Group of companies, we are proudly Canadian. We are Canada’s largest independent, privately owned insurance services provider, consisting of a national network of highly qualified professional adjusters who provide claims management solutions for Canada’s insurance and corporate industries.

What will you do?

As a Bilingual (French and English) Claims Service Representative, your attention to detail and organization skills will be put to the test providing immediate, front-line customer service assistance to policyholders. You will fulfill an important role in the claims creation process for new claims received via email, fax and telephone. You will field and enter new claims reports and respond to customer inquiries, escalating more complex issues according to company policies and procedures. In addition, you will perform a variety of administrative duties, including correspondence, research and reporting. 

You have preferably completed a post-secondary education. You have superior computer and communication skills and possess a high degree of attention to detail. Previous experience in the insurance industry is ideal not necessary though, as is completion or willingness to complete CIP courses on the employers expense.

What We Offer?

At ClaimsPro, our team is made up of a group of dedicated individuals who are highly talented and knowledgeable, and who are focused on addressing the needs of our clients. While much of your time will be spent working independently, we very much support each other’s efforts in a team oriented and collaborative environment. We are proud to promote from within and we offer exciting career opportunities, not only within ClaimsPro, but across the SCM suite of companies.

You will work in shifts on a six (6) day rotating basis between the hours of 7 am and 8 pm. Saturdays shift is 8 am to 5 pm. This is a part-time opportunity and will require 20 hours of work per week. We offer a competitive hourly rate for this role.

If you enjoy freedom on the job to work independently (remote at times), but you also crave the support of a team, and the challenge of variety and interesting detail-oriented work, you will excel in this role.

Send us your resume to get the process started! We will contact you if we think you might be a good fit for the role. Typically, our recruitment process includes a phone screening, as well as a series of interviews with the hiring team.

Join our team and let your talents shine!

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check.

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Company:

Cira Health Solutions LP

Clinical Advisor for Independent Medical Evaluations (Registered Healthcare Professional required)

Job Description Summary:

Job Description:

Clinical Advisor

Cira Health Solutions is a national provider of independent medical evaluations (IME) and health-related services.

The Clinical Advisor is responsible for managing client files: coordinating and reviewing assigned files to meet Cira's quality standards and our client promise. The Clinical Advisor has a strong commitment to meeting and exceeding client expectations for quality and comprehensiveness of all reports, meeting delivery expectations across multiple lines of business (including but not limited to Property and Casualty, Employer, Life and Health and Medicolegal files) and interacting daily with clients and assessors with a goal to meet client requirements.

File Review/Clinical Coordination

• Clinical coordination/triage referrals for all product lines including reviewing files for clinical and technical information required to arrive at evidence-based recommendations for effective assessment pathways and teams where required.
• Liaise with intake and scheduling departments to ensure logistical coordination of assessment services within appropriate specialty and geographic parameters as required to meet company and industry technical standards as well as client requirements.

Report Review / Quality Assurance

• Abide by company and industry technical standards as required by legislation and client requirements (e.g., CARF, SABS, Clinical College Policies, Rules of court, PIPEDA etc.)
• Responsible for reviewing clinical reports and ensuring optimum report quality within all functional areas including the following:
• The overall content of the report conforms with all applicable technical and legislative requirements as above
• The conclusions are consistent with the report content, medical-based evidence and, and within the scope of the assessor’s expertise
• Client expectations are addressed within the assessment process
• Provided file documentation is reviewed and integrated within the report in an accurate and comprehensive manner
• Assist with review and quality assurance of file reviews and executive summaries when required
• Other duties as assigned by Clinical Director

Qualifications & Education

• Required to be a duly trained regulated health care professional, licensed by the Health Professional’s respective college (appropriate jurisdiction) or equivalent
• 3 years of relevant industry related experience required - must have experience with reviewing independent medical evaluation (IME) reports
• 3 years of prior experience in a similar role preferred
• In-depth knowledge and understanding of industry technical standards and legislative requirements as applicable to assigned line of business (e.g., CARF, SABS, WSIB Policies, Clinical College Policies, Rules of Court, PIPEDA etc.)
• Prior management experience leading teams is an asset
• Advanced proficiency within Microsoft Office platforms including Word, Excel, PowerPoint, Outlook, Windows Explorer
• Proficiency within SmartSimple, eClaims and similar platforms an asset
• Ability to work under time constraints and competing multiple priorities

Employees must be physically able to work in our collaborative workspace.  Employees are expected to be able to pay high attention to detail and work under demanding deadlines with shifting priorities. They also must be able to work independently with minimal supervision.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

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Company:

Pario Engineering and Environmental Sciences LP

Director - National Business Development (Insurance claims)

Job Description Summary:

Job Description:

Are you a Relationship Builder with a strong focus on Client Service? Do you have a network of strong relationships with Claims services for the Insurance industry?  Do you enjoy the challenge of a Fast-Paced environment where you can demonstrate your experience and skills in Leading the development and execution of a Sales Strategy? Do you enjoy working with and motivating teams?  Are you results oriented with a focus on achieving superior level of customer service?   If you answered yes to each of these questions, then this role might be the perfect fit for you!

 

At Pario Engineering & Environmental Sciences, we work with you and encourage your personal growth and achievement, while empowering you to become better in all that you do. We can offer many challenges and opportunities to grow your skills and foster your passion for success as you continue to grow with us. We value diversity and are committed to creating an inclusive workplace that will inspire you to truly make a difference.

 

Part of the SCM Group of companies, we are proudly Canadian. We are one of Canada’s largest national forensic engineering & environmental sciences service providers dealing exclusively to the insurance industry.   Pario has experienced significant growth over the past couple years primarily due to the quality of work and service we provide our clients.  All our interactions and services start with the client’s needs first, which has resulted in exceptional client trust and support. As we navigate our way out of current business restrictions due to Covid 19 we want to be ready to continue with our growth strategy initiatives and filling this role is critical to our future success. 

 

What will you do?

As Director of National Business Development, your relationship building skills will be at the forefront, as you develop the annual sales strategy garnering input and engagement from our various national regions.   You will also lead its execution to support Pario services nationally, with accountability for new and organic revenue growth. Using your experience, you will build and maintain key relationships with existing, new and potential customers. You will play a key role in the strategic core growth related to the organization’s sustainability, while fostering an environment of high performance.

 

You have completed a post-secondary education and have a minimum of ten (10) years of sales experience (preferably insurance claims industry or engineering) in a results driven, strategic role. Priority will be given to individuals with deep industry relationships that can be leveraged nationally.  You have superior interpersonal skills and are business savvy with demonstrated expertise in developing annual sales plans to meet corporate goals; executing and tracking day-to-day sales activities; closing sales; assisting in and ensuring delivery of agreed service or products; providing sales forecasting and reporting; and identifying and developing multi-line sales strategies within accounts. You will also take the lead on all future RFP’s and monitoring our SLA’s with existing client contracts.  Participation in marketing events, seminars, tradeshows and industry functions while developing a team approach for these functions will also be required.

 

Mobility is also necessary as travel is occasionally required and may occur outside of regular business hours. Under current travel restrictions this will be a limited part of your role until restrictions begin to lift. 

What We Offer?

At Pario our team is made up of a group of dedicated individuals who are highly talented and knowledgeable, and who are focused on addressing the needs of our clients. While much of your time will be spent working independently, we very much support each other’s efforts in a team oriented and collaborative environment. We are proud to promote from within and we offer exciting career opportunities, not only within Pario but across the SCM suite of companies.

 

This is a full-time opportunity and will require 37.5 hours of work per week. We offer competitive wages, and a company matching RRSP plan, along with group medical and dental benefits. If you enjoy freedom on the job to work independently, but you also crave the support of a team, and the challenge of variety and interesting work, you will excel in this role. Experience working with the Insurance Industry is mandatory

 

Send us your resume to get the process started! We will contact you if we think you might be a good fit for the role. Typically, our recruitment process includes a phone screening, as well as a series of face-to-face interviews and sales pitch.

 

Join our team and let your talents shine!

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check

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Company:

Pario Engineering and Environmental Sciences LP

Forensic Materials Engineer - Insurance Industry (Concord)

Job Description Summary:

Job Description:

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Company:

Opta Precise Services LP

Inspecteur/ Responsable, Bris de machines

Job Description Summary:

Job Description:

Inspecteur/ Responsable, Bris de machines

Le titulaire effectue des inspections juridictionnelles et des consultations en matière de bris de machines ainsi que des inspections préventives. Le titulaire sera aussi responsable du développement des affaires auprès de la clientèle du Québec et de gérer le flux de travail à l’interne.

Effectuer des inspections juridictionnelles des chaudières et appareils sous pression selon les lois et règlements applicables, émettre des certificats selon les exigences de notre manuel de contrôle de qualité soumis à la Régie du bâtiment du Québec (RBQ), émettre des recommandations qui assurent la sécurité des appareils et des occupants selon les lois, normes et règlements applicables.

Effectuer des inspections préventives selon les exigences des divers clients de la Société, incluant l’évaluation des risques et pertes maximales potentiels.

Le candidat retenu doit être en mesure d’effectuer des inspections dans sa région respective et les régions avoisinantes. Il faut être disponible à voyager dans toute la province du Québec.

Alignement organisationnel :

• Service à la clientèle : Offrir des expériences/services à la pointe à nos clients.
• Qualité : Fournir des réponses en temps utile et de qualité aux clients.
• Marché : Comprendre les offres des concurrents.
• Bâtir des relations avec la clientèle et comprendre ses besoins.

Facteurs clés de Performance :

• Créer et bâtir une relation de leader au sein de l’équipe de vente
• Mise en œuvre et exécution réussies du Plan d’affaires et du budget annuel.
• Croissance interne profitable

Responsabilité:

Inspection et consultation

• Effectuer des inspections juridictionnelles des chaudières et appareils sous pression selon les lois et règlements applicables
• Émettre des certificats selon les exigences de notre manuel de contrôle de qualité soumis à la Régie du bâtiment du Québec (RBQ)
• Émettre des recommandations qui assurent la sécurité des appareils et des occupants selon les lois, normes et règlements applicables
• L’inspecteur doit être en mesure de rédiger des rapports exhaustifs en français et en anglais qui répondent aux exigences spécifiques des clients de la Société
• Effectuer des inspections préventives selon les exigences des divers clients de la Société. Les inspections préventives incluent l’évaluation des risques et pertes maximales potentiels

Développement des affaires et gestion interne

• Effectuer des soumissions auprès de notre clientèle municipale, scolaire et provinciale
• Rencontrer la clientèle pour maintenir les relations et développer des nouveaux marchés
• Maintenir une saine gestion du flux de travail à l’interne

Qualifications et expérience:

• Diplôme collégial ou une combinaison de formation et d’expérience équivalente dans l’industrie
• Certificat de qualification d’Emploi Québec pour l’inspection des chaudières et appareils sous pression
• Génie mécanique
• Construction
• Gestion de projet

• Bilinguisme
• Capacité à travailler de façon autonome
• Excellentes aptitudes à la communication verbale et écrite
• Capacité de se déplacer dans le territoire d’inspection (et les régions avoisinantes) pour se rendre à des rendez-vous
• Permis de conduire valide et véhicule fiable
• Connaissance de Microsoft Office, bonnes compétences en informatique et capacité à taper un minimum de 35 mots/minute
• Excellentes compétences en gestion du temps
• Connaissance souhaitée en assurance de dommages
• Connaissance de la construction de bâtiments commerciaux et industriels et interprétation des codes du bâtiment
• Connaissance des services d’incendie, un atout

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Company:

Xpera Risk Mitigation and Investigation LP

Private Investigator - Montreal

Job Description Summary:

Job Description:

Are you an Analytical Thinker with a Keen Eye and a focused Attention to Detail? Do you have an Investigative Mindset and enjoy Exploring an issue from all angles? Are you ready to take your career to the next level? If you answered yes to each of these questions, then this role might be the perfect fit for you!

At Xpera Risk Mitigation & Investigation, we work with you and encourage your personal growth and achievement, while empowering you to become better in all that you do. We offer many career paths that suit a wide variety of talent and skills. We value diversity and are committed to creating an inclusive workplace that will inspire you to truly make a difference.

Part of the SCM Group of companies, we are proudly Canadian and deliver risk mitigation and investigation services to organizations across the country. We provide innovative solutions that reduce risk, minimize loss and increase human safety, enabling our clients to function at their greatest potential.

What will you do?

As a Surveillance Investigator, your problem-solving and investigative skills will be put to the test assisting our clients in investigating issues, determining various scenarios and providing insight as to cause and effect. Using your excellent communications skills, you will produce comprehensive reports on your findings. Your work will often take you outside of the office, travelling locally to conduct surveillance activities.

You bring to the role two years of experience, conducting mobile and foot surveillance for insurance claims and corporate investigations organizations. In addition, you have completed an Investigator training course. A diploma/degree in criminology is also considered an asset, as is a background in legal and/or psychology. You also possess a valid Quebec Investigator license.

What We Offer?

At Xpera Risk Mitigation & Investigation our team is made up of a group of dedicated individuals who are highly talented and knowledgeable, and who are focused on addressing the needs of our clients. While much of your time will be spent working independently in the field, we very much support each other’s efforts in a team oriented and collaborative environment. We are proud to promote from within and we offer exciting career opportunities, not only within Xpera, but across the SCM suite of companies.

You will have some flexibility to your work week hours and may be required to work irregular hours and days. Compensation will be commensurate with experience. We offer industry leading compensation, and a company matching RRSP plan, along with group medical, dental benefits and a kilometer (km) allowance. You will also be provided with a computer, camera, and cell phone. In return, you will require access to a motor vehicle that is suitable for surveillance, as well as a valid driver’s license.

If you enjoy freedom on the job to work independently, but you also crave the support of a team, and the challenge of variety and interesting detail-oriented work, you will excel in this role.

Send us your resume to get the process started! We will contact you if we think you might be a good fit for the role. Typically, our recruitment process includes a phone screening, as well as a series of face-to-face interviews.

Join our team and let your talents shine!

Rémunération : en fonction de l’expérience. Nous offrons un salaire concurrentiel, un programme de REER ainsi qu’une assurance collective de soins médicaux et dentaires.

Compétences requises pour réussir

• Excellentes aptitudes à la communication orale et écrite et capacité à rédiger des rapports détaillés et complets. 
• Esprit analytique et compétences avancées de résolution de problèmes. Capacité à aborder un problème selon différentes prespectives et à explorer tous les angles et esprit d’investigation. 
• À l’aise avec l’utilisation d’un ordinateur, des programmes standards et l’utilisation de ressources de données en ligne, etc. 
• Doit faire preuve de discrétion et être à l’aise lors de la manipulation de renseignements sensibles. 
• Très bien organisé,  concis et attention particulière aux détails. 
• Doit travailler de façon autonome sous supervision minimale. 
• Utilisation d’un véhicule automobile fiable qui est approprié au travail de surveillance.

Veuillez noter qu'un ordinateur, un appareil photo et un téléphone cellulaire seront fournis à des fins professionnels

Formation, connaissances et expérience requises :  

• Deux années d’expérience en surveillance mobile et à pied dans le cas de réclamations d’assurance et d’enquêtes d’entreprise  sont un atout. 

Formation :  

• Réussite du cours/formation d’enquêteur, diplôme en criminologie; expérience dans le domaine juridique et/ou psychologie, un atout 
• Détenteur d’un permis valide d’enquêteur au Québec.

 
Milieu/Conditions de travail 

• Bien que le titulaire doive être axé sur le travail d’équipe, il est essentiel qu’il soit autonome et dévoué, puisque le rôle d’enquêteur exige une certaine indépendance. 
• Une flexibilité est requise pour travailler selon des heures et des journées de travail irrégulières  - soir, fin de semaine et jours fériés 
• Dynamique de groupe positive 
• Milieu de travail où les activités se déroulent à un rythme rapide 
• Exigences physiques : écriture à la main, entrée de données, travail assis pendant des heures prolongées, debout, marcher, courir et conduire. 
• Tous les employés potentiels font l’objet d’une vérification des antécédents

Candidates please submit your resumes in French and English.

Tous les candidats doivent soumettre leur curriculum vitae dans les deux langues officielles (Anglais et Français). Merci d’avance.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

SCM Services d’assurances et ses filiales acceptent et encourage les demandes de personnes handicapées.  L’hébergement est disponible sur demande pour les candidats durant le processus d’évaluation et de recrutement

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Company:

Xpera Risk Mitigation and Investigation LP

Senior Investigator (Calgary)

Job Description Summary:

Reporting to the Investigations Manager, this position will be responsible for conducting thorough and detailed covert surveillance investigations both by vehicle and/or on foot. The Investigator must share a passion for investigations and display an unwavering commitment to excellence. He/she must also possess a professional demeanor characterized by integrity, good character, and mutual respect.

Job Description:

SIU Investigator - Calgary

Part-time Casual Position

The SIU department provides investigative services, technical expertise, and is a resource for clients nationally. The SIU department’s vision is of world class performance and technical expertise dedicated to the appropriate investigation consistent with the highest standards of professional, ethical and legal conduct. The SIU department investigates files where there is a need for a more in-depth and specialized investigation beyond the scope of the client’s in-house availability and expertise. Where fact-finding is required, an SIU investigation is conducted in a fair, objective, thorough, timely and professional manner, enabling the client to objectively make a determination of the facts and circumstances, appropriately addressing fraudulent or non-meritorious matters, and facilitating the resolution of meritorious matters.

This is a casual position and hours fluctuate with the work load and time of the year.

Job Requirements

• 15+ years of investigative experience ideally in Regulatory, Workplace Investigations, Insurance Claims, and Theft Investigations.  Consideration will also be given to those with significant expertise in one line of business based on experience .
• Knowledge of legal processes and evidence collection.
• Post-secondary education or equivalency in training.
• Computer literate and able to adjust to new programs.
• Possess an Alberta Private Investigators license
• Willingness to travel in AB.   

Functional Skills

• Precision and attention to detail
• Practiced in active listening and summarizing evidence and analytical assessments in order to provide solid and supportable conclusions/actions when required
• Experienced in preparing and conducting recorded interviews
• Ability to professionally and tactfully handle difficult conversations and confrontation.
• Computer literate working with Microsoft word, Excel and Outlook
• Above average analytical and report writing skills
• Comfortable with discussing and providing solutions or recommendations to clients
• Reading and understanding regulations/policies and applying them to investigations

  Others

• Valid Driver's license 

• Reliable vehicle and clean driving record

• Must be fluent in English.

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Company:

Xpera Risk Mitigation and Investigation LP

Senior Investigator (Winnipeg)

Job Description Summary:

Job Description:

SIU Investigation - Winnipeg

This is a Part-time Casual Position

The SIU department provides investigative services, technical expertise, and is a resource for clients nationally. The SIU department’s vision is of world class performance and technical expertise dedicated to the appropriate investigation consistent with the highest standards of professional, ethical and legal conduct. The SIU department investigates files where there is a need for a more in-depth and specialized investigation beyond the scope of the client’s in-house availability and expertise. Where fact-finding is required, an SIU investigation is conducted in a fair, objective, thorough, timely and professional manner, enabling the client to objectively make a determination of the facts and circumstances, appropriately addressing fraudulent or non-meritorious matters, and facilitating the resolution of meritorious matters.

This is a casual position and hours fluctuate with the work load and time of the year.

Job Requirements

• 15+ years of investigative experience ideally in Regulatory, Workplace Investigations, Insurance Claims, and Theft Investigations.  Consideration will also be given to those with significant expertise in one line of business based on experience .
• Knowledge of legal processes and evidence collection.
• Post-secondary education or equivalency in training.
• Computer literate and able to adjust to new programs.
• Possess an Manitoba Private Investigators license
• Willingness to travel in Manitoba.   

Functional Skills

• Precision and attention to detail
• Practiced in active listening and summarizing evidence and analytical assessments in order to provide solid and supportable conclusions/actions when required
• Experienced in preparing and conducting recorded interviews
• Ability to professionally and tactfully handle difficult conversations and confrontation.
• Computer literate working with Microsoft word, Excel and Outlook
• Above average analytical and report writing skills
• Comfortable with discussing and providing solutions or recommendations to clients
• Reading and understanding regulations/policies and applying them to investigations

  Others

• Valid Driver's license 

• Reliable vehicle and clean driving record

• Must be fluent in English.