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Company:

ClaimsPro LP

Adjoint(e) administrative

Job Description Summary:

Job Description:

Adjoint (e) administrative

Soutenir et aider un ou plusieurs experts en sinistre dans ses activités quotidiennes en assurant une gamme complète de services de soutien administratif.

Formation, connaissances et expérience requises:

• Sens de l’organisation

• Souci du détail

• Approche axée sur la prestation de services de qualité aux clients

• Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement

• Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens

Responsabilités:

• Préparer l'ouverture des dossiers en sinistres et y joindre les documents nécessaires.

• Monter des dossiers pour envoyer aux clients.

• Préparer des lettres.

• Facturer des dossiers

• Faire des photocopies et de la numérisation de documents• Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc.

Compétences requises pour réussir:

• Secondaire V

• Bilinguisme

• Un minimum de 1-3 années d'expérience

• Excellente connaissance des logiciels Outlook et Word • Vitesse et précision

• Bon esprit d'équipe

SCM Services d’assurance et ses affiliés accueillent et encouragent les demandes de personnes hanndicapés. Des accomodations sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation

____________________________

Administrative Assistant

Support and help one or more adjusters in their daily activities by ensuring a full range of administrative support services.

 

Training, knowledge and experience required:

• Sense of organisation

• Detail oriented

• Approach focused on delivering quality services to clients

• Ability to communicate well with others by actively listening and clearly expressing oneself

• Ability to collaborate efficiently with colleagues, great interpersonal abilities, and proven ability to treat people tactfully

 

Responsibilities:  

• Prepare file openings for losses and include necessary documents

• Assemble files to send to clients

• Prepare letters

• Bill files

• Photocopy and scan documents

• Accomplish different general office tasks such as answering the phone, filing, etc.

 

Required competencies for success:

• High school diploma

• Bilingualism

• A minimum of 1 to 3 years of experience

• Excellent knowledge of Outlook and Word programs

• Speed and precision

• Good team spirit

 

 

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment processes.

 

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Company:

ClaimsPro LP

Adjuster - Bilingual English/Mandarin or Cantonese

Job Description Summary:

Job Description:

• The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.
• To succeed in this role, the ideal candidate should have background/experience in Property, Casualty, Auto, Accident & Benefits (Section B), and Bodily Injury claims as well as the following competencies;
• Effective Analytical Skills
• Effective communication skills (verbal, written and presentation)
• Organizational skills
• Interpersonal skills
• Relationship Building skills
• Demonstrated and proven leadership skills
• Sense of urgency and responsiveness

Qualifications and Experience:

• University degree or post-secondary education related to insurance
• Bilingual English/Mandarin or Cantonese
• Minimum of 3 years’ experience
• Equivalency in combination of education and experience will be considered.
• Ongoing commitment to education and learning.
• Effective analytical skills, including identification of cause and effect dynamics
• Good investigative manner
• Able to draw valid conclusions and effectively communicate them.
• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
• Adjuster’s license, or currently pursuing CIP designation
• Advanced communication skills including:
  • Effective written skills including those of a technical nature
  • Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
  • Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
  • Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
  • Strong commitment to ongoing education and learning.

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Company:

Opta Information Intelligence Corp.

Bilingual Client Care Specialist (Markham)

Job Description Summary:

Job Description:

Join The Best Team in the Industry

As the largest property data aggregator in Canada, and a market leader in analytics solutions, Opta Information Intelligence is looking to bolster its current roster of talent across Canada. Recently named among the 50 Smartest Companies of the Year by Silicon Review, Opta is on the leading edge of providing data solutions to the P&C industry. Other recent accolades include being listed as a Top 10 Big Data Solution Provider by Insurance CIO Outlook in 2015, voted Most Critical Service Provider in Delivering the Future of Canadian Insurance (outperforming Apple, IBM, and Google) by FC Business Intelligence in 2016, and named Innovator of the Year by Insurance Nexus at Canadian Insurance Analytics Conference in 2016. Join the future of innovative technology—apply for a position below!

Reporting to the Manager, Client Experience & Initiatives, the incumbent will be required to provide timely customer-focused assistance to both external and internal clients regarding OPTA’s products and services.

Our Expectations: 

• Review various residential and commercial properties across Canada for their construction attributes.
• Review and respond to inquiries regarding loss control reports across Canada (pre-inspection, post-inspection technical inquiries, system inquiries)
• Customer Service performance: Meeting response, resolution and productivity targets while meeting and exceeding Client expectations.
• Accountable for the thorough implementation of sales organization-impacting initiatives.
• Responsible for the efficient allocation of technology, support, and training resources impacting the sales organization.
• Supporting clients with FAQ responses.
• Accountable for accurate and on-time reporting.
• Accountable to Client Experience Manager.

Competencies required to succeed

• Ability to build and maintain good relationships with clients and all stakeholders.
• Ability to solve problems.
• Sound knowledge and application of telephone and email etiquette.
• Team player with a strong commitment to quality and customer service.
• Excellent time management and organizational skills with the ability to multi-task.
• Ability to prioritize and complete tasks with strong attention to detail and accuracy

Responsibilities

• Respond to both telephone and email queries promptly
• Triage and escalate some Tier Two queries and tasks to appropriate account manager/training department/valuations team
• Handling technical insurance issues including: Clarification of technical report details, investigating and clarifying report results from all Opta services.
• Pulling and compiling monthly reporting as required for internal staff and external clients on client activity, client inquiries, trending topics.
• The incumbent will liaise with service staff, quality assurance specialists, department seniors and management, as appropriate in resolving and escalating incoming queries and tasks.

Experience Required

• Excellent written, verbal and interpersonal communications skills in English and French is required. ( Open to either Monteal or Markham location)
• Good working knowledge of Microsoft offices and excellent computer skills.
• Property and Casualty experience – an asset
• Experience in residential property inspections, residential property claims adjusting, residential construction, reconstruction or renovation or real estate would be an asset.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

#OPTASJ

( Open to either Monteal or Markham location)

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Company:

Cira Health Solutions LP

Clinical Quality Assurance- independent medical evaluation (Registered Healthcare Professional)

Job Description Summary:

Job Description:

Clinical Advisor

Cira Health Solutions is a national provider of independent medical evaluations (IME) and health-related services.

The Clinical Advisor is responsible for managing client files: coordinating and reviewing assigned files to meet Cira's quality standards and our client promise. The Clinical Advisor has a strong commitment to meeting and exceeding client expectations for quality and comprehensiveness of all reports, meeting delivery expectations across multiple lines of business (including but not limited to Property and Casualty, Employer, Life and Health and Medicolegal files) and interacting daily with clients and assessors with a goal to meet client requirements.

File Review/Clinical Coordination

• Clinical coordination/triage referrals for all product lines including reviewing files for clinical and technical information required to arrive at evidence-based recommendations for effective assessment pathways and teams where required.
• Liaise with intake and scheduling departments to ensure logistical coordination of assessment services within appropriate specialty and geographic parameters as required to meet company and industry technical standards as well as client requirements.

  Report Review / Quality Assurance

• Abide by company and industry technical standards as required by legislation and client requirements (e.g., CARF, SABS, Clinical College Policies, Rules of court, PIPEDA etc.)
• Responsible for reviewing clinical reports and ensuring optimum report quality within all functional areas including the following:
• The overall content of the report conforms with all applicable technical and legislative requirements as above
• The conclusions are consistent with the report content, medical-based evidence and, and within the scope of the assessor’s expertise
• Client expectations are addressed within the assessment process
• Provided file documentation is reviewed and integrated within the report in an accurate and comprehensive manner
• Assist with review and quality assurance of file reviews and executive summaries when required
• Other duties as assigned by Clinical Director

• Duly trained regulated health care professional, licensed by the Health Professional’s respective college (appropriate jurisdiction) or equivalent
• 3 years of relevant industry related experience required
• 3 years of prior experience in a similar role preferred
• In-depth knowledge and understanding of industry technical standards and legislative requirements as applicable to assigned line of business (e.g., CARF, SABS, WSIB Policies, Clinical College Policies, Rules of Court, PIPEDA etc.)
• Prior management experience leading teams is an asset
• Advanced proficiency within Microsoft Office platforms including Word, Excel, PowerPoint, Outlook, Windows Explorer
• Proficiency within SmartSimple, eClaims and similar platforms an asset
• Ability to work under time constraints and competing multiple priorities

Employees must be physically able to work in our collaborative workspace.  Employees are expected to be able to pay high attention to detail and work under demanding deadlines with shifting priorities. They also must be able to work independently with minimal supervision.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

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Company:

Pario Engineering and Environmental Sciences LP

Director - National Business Development (Insurance or Forensic Engineering)

Job Description Summary:

Job Description:

Are you a Relationship Builder with a strong focus on Client Service? Do you enjoy the challenge of a Fast-Paced environment where you can demonstrate your experience and skills in Leading the development and execution of a Sales Strategy? Do you enjoy working with and motivating teams?  Are you results oriented with a focus on achieving superior level of customer service?   If you answered yes to each of these questions, then this role might be the perfect fit for you!

 

At Pario Engineering & Environmental Sciences, we work with you and encourage your personal growth and achievement, while empowering you to become better in all that you do. We can offer many challenges and opportunities to grow your skills and foster your passion for success as you continue to grow with us. We value diversity and are committed to creating an inclusive workplace that will inspire you to truly make a difference.

 

Part of the SCM Group of companies, we are proudly Canadian. We are one of Canada’s largest national forensic engineering & environmental sciences service providers dealing exclusively to the insurance industry.   Pario has experienced significant growth over the past couple years primarily due to the quality of work and service we provide our clients.  All our interactions and services start with the client’s needs first, which has resulted in exceptional client trust and support.  

 

What will you do?

As Director of National Business Development, your relationship building skills will be at the forefront, as you develop the annual sales strategy garnering input and engagement from our various national regions.   You will also lead its execution to support Pario services nationally, with accountability for new and organic revenue growth. Using your experience, you will build and maintain key relationships with existing, new and potential customers. You will play a key role in the strategic core growth related to the organization’s sustainability, while fostering an environment of high performance.

 

You have completed a post-secondary education and have a minimum of ten (10) years of sales experience (preferably insurance or engineering) in a results driven, strategic role. Priority will be given to individuals with deep industry relationships that can be leveraged nationally.  You have superior interpersonal skills and are business savvy with demonstrated expertise in developing annual sales plans to meet corporate goals; executing and tracking day-to-day sales activities; closing sales; assisting in and ensuring delivery of agreed service or products; providing sales forecasting and reporting; and identifying and developing multi-line sales strategies within accounts. You will also take the lead on all future RFP’s and monitoring our SLA’s with existing client contracts.  Participation in marketing events, seminars, tradeshows and industry functions while developing a team approach for these functions will also be required.

 

Mobility is also necessary as travel is occasionally required and may occur outside of regular business hours.

 

What We Offer?

At Pario our team is made up of a group of dedicated individuals who are highly talented and knowledgeable, and who are focused on addressing the needs of our clients. While much of your time will be spent working independently, we very much support each other’s efforts in a team oriented and collaborative environment. We are proud to promote from within and we offer exciting career opportunities, not only within Pario but across the SCM suite of companies.

 

This is a full-time opportunity and will require 37.5 hours of work per week. We offer competitive wages, and a company matching RRSP plan, along with group medical and dental benefits.

If you enjoy freedom on the job to work independently, but you also crave the support of a team, and the challenge of variety and interesting work, you will excel in this role.

 

Send us your resume to get the process started! We will contact you if we think you might be a good fit for the role. Typically, our recruitment process includes a phone screening, as well as a series of face-to-face interviews and sales pitch.

 

Join our team and let your talents shine!

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check

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Company:

Pario Engineering and Environmental Sciences LP

Environmental Engineer - Geologist - Scientist

Job Description Summary:

Job Description:

The candidate would possess a minimum of five to seven years consulting experience specializing in environmental loss and remediation. Would be responsible for all aspects of project management under the direction of the Site Professional and would work with a team of full time staff with chargeable in house work that includes reports, research and paperwork.

Academics:     Environmental Engineering, Geologist, Scientist, or other related field from a recognized college or university program.

Experience:     Practical or theoretical exposure with environmental contaminants including oil spill response and remediation, petroleum research, geology, hydrogeology, soil science and water chemistry background; pollution prevention, site sampling and lab analysis.  Familiar with government environmental legislation; as well as, report and proposal writing. Excavation and drilling experience an asset.

                                                  

Project work  would consist of assessing residential, commercial, industrial, and marine sites for environmental contaminants; sampling soil, water and building materials for environmental contaminants; identifying contaminants and analyzing lab results; designing programs to clean-up contaminated soil and water using various technologies; directing contractors to carry out remedial plans; liaise with clients, contractors and government regulators; and write reports

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Company:

Pario Engineering and Environmental Sciences LP

Forensic Engineer - Fire and Explosion Investigator

Job Description Summary:

Forensic Engineer, Fire and Explosion Investigator

Job Description:

Role Summary

Pario Engineering & Environmental Sciences (Pario) is currently seeking a Fire & Explosion Investigator who is dynamic, motivated, and passionate about their career. By joining a successful team like Pario you will have the opportunity to work on projects involving the investigation of commercial, industrial, residential, product and vehicle fires & explosions.

In this position, you will join a highly creative, collaborative and experienced team dedicated to innovative problem solving.  A willingness to travel is a must. Candidates must have a minimum of 5 years of insurance related forensic experience. Candidate with existing client relationships and bill of business will be preferred.

• Minimum 5+ years experience in the insurance industry a MUST
• Expert knowledge and understanding of the NFPA 921
• Certified as a Fire and Explosion Investigator by NAFI or IAAI a plus
• Willing and able to work in all temperatures and weather conditions, at height and in limited access areas
• Ability to produce neat and legible handwritten notes, diagrams and sketches
• A demonstrated track record of taking projects to successful completion
• Ability to manage multiple projects and set priorities to meet deadlines
• Excellent oral and written communication
• A willingness and passion to support the marketing and sales department through attendance at presentations and industry events
• A willingness and passion to build long standing client relationships
• Proficient in standard Microsoft Office (MS Word, Outlook & Excel)
• Ability to discuss project budgets with clients and maintain continuous communications throughout a project
• Extremely well organized with good interpersonal skills
• Class G driver’s licence or equivalent as recognized by the Province of employment

Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

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Company:

Pario Engineering and Environmental Sciences LP

National Property Specialist

Job Description Summary

Job Description:

Role Summary 

Reporting to the National Director, ParioQuantify™, this position will offer “best in class” Pario services and products to new and existing customers. As National Property Specialist, You will perform the necessary work to provide liability specification and actual cash value (ACV) appraisals, catastrophe appraisals and appraisals under the Insurance Act, Insurance to Value appraisals. You have a strong understanding of the restoration process and are proficient in the use of Xactimate. 
You are experienced with building codes and basic electrical and plumbing techniques.
Using your field expertise you will perform site inspections, quality surveying, measuring and specifications to provide pricing of various structures. Utilizing time management skills and your marketing/sales knowledge will assist you in meeting daily, weekly and monthly productivity requirements. A deliberate focus to continue to develop and utilize key client relationships, management, and promoting loss appraisal services to ClaimsPro adjusters will allow ParioQuantify to achieve its budgeted annual post loss appraisal revenue.  

Competencies required to succeed

Personal impact: 
• Learning
• Possess patience and persistence ensuring work is completed in timely manner.
• Demonstrates appraisal knowledge and necessary software skills to fulfill responsibilities and duties.
• Honors commitment to role ensuring timely and quality customer appraisals.
• Keeps current on industry changes while applying market knowledge.
 
Strategy:
• Customer Focus
• The ability to communicate effectively with both internal and external clients.
• Share information with manager and team. Work as a team to achieve marketing and business plan goals.
• Must have excellent written and verbal skills.

Results focused:
• Problem Solving
• Breaks down complex problems into manageable components.
• Understands underlying issues, can simplify and process complex issues.
• Is creative in generating solutions. Can differentiate between critical details and unimportant facts. 

Results Oriented
• Demonstrates the ability to analyze and achieve results.
• Manages time to meet deadlines and takes ownership of decisions.
• Keeps information organized and accessible.
• Works systematically/efficiently.
 
Responsibilities 
• Perform the necessary work to provide replacement costs and actual cash value valuations on various residential, commercial, and industrial properties. 
• Produce specification bid documents including general conditions, specifications, scope of work, bid sheets for building damage repair. 
• Provide recommendations on protection from further damage as well as recommendations to repair or replace building. 
• Provide verification of type and cause of damage – hail, water, etc. 
• Complete audit and file reviews on completed jobs

Workflow/Production (50% Time Allocation)
• Provide appraisals on residential and commercial buildings. 
• Provide bid documentation including general conditions, specifications, scope of work, bid sheets for building damage repair. 
• Provide recommendations on costing, length of time to repair or to replace dwelling.

Quality and Customer Service (35% Time Allocation)
• Responsible for submitting well written, documented appraisals. 
• Appraisals, file audits and reviews to adhere to RMS quality standards.

Administration (15% Time Allocation)
• Invoice a minimum of 37.5 billable hours weekly / 1950 billable hours annually. 
• Prioritizes tasks, manages time to complete assigned tasks. 
• You will also promote all rmsQuantify™ services to ClaimsPro adjusters to help RMS to achieve its budgeted annual post loss appraisal revenue. 
 
Education, knowledge and experience required 
• Minimum educational requirement: diploma in Construction/Building Science, Construction Management, Architectural or Civil Engineering Technology; or 3-5 years estimating and project management experience in construction or restoration industry. 
• Excellent verbal and written communications skills. 
• Valid driver’s license and reliable vehicle. 
• Ability to travel as extensive travel is a requirement of the job 
• Knowledge of Microsoft Office, good computer skills and ability type a minimum of 35 wpm. 
• Excellent data management skills – utilizing spreadsheet software. 
• Capacity to learn various electronic and manual estimating systems, Xactimate
• Excellent time management skills. 
• Ability to work autonomously 
• Exposure to construction industry and interpretation of building codes is an definite asset
 
Environment/Work Conditions 
• Property specialists need to be mobile and physically able to investigate the scene, when required. They are required to work varied hours including dayshifts, and must be able to work independently with minimal supervision. 
• Ability to drive a motor vehicle 
• Ability to lift/move up to 40lbs 
• Sit, stand, walk, kneel, crawl and climb to investigate damaged property. 
• Sit at a workstation with the ability to alternate positions as required. 
• All prospective employees must pass a background check

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process

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Company:

Xpera Risk Mitigation and Investigation LP

Private Investigator (Surveillance) Part-Time - Montreal

Job Description Summary

Job Description:

Are you an Analytical Thinker with a Keen Eye and a focused Attention to Detail? Do you have an Investigative Mindset and enjoy Exploring an issue from all angles? Are you ready to take your career to the next level? If you answered yes to each of these questions, then this role might be the perfect fit for you!

At Xpera Risk Mitigation & Investigation, we work with you and encourage your personal growth and achievement, while empowering you to become better in all that you do. We offer many career paths that suit a wide variety of talent and skills. We value diversity and are committed to creating an inclusive workplace that will inspire you to truly make a difference.

Part of the SCM Group of companies, we are proudly Canadian and deliver risk mitigation and investigation services to organizations across the country. We provide innovative solutions that reduce risk, minimize loss and increase human safety, enabling our clients to function at their greatest potential.

What will you do?

As a Surveillance Investigator, your problem-solving and investigative skills will be put to the test assisting our clients in investigating issues, determining various scenarios and providing insight as to cause and effect. Using your excellent communications skills, you will produce comprehensive reports on your findings. Your work will often take you outside of the office, travelling locally to conduct surveillance activities.

You bring to the role two years of experience, conducting mobile and foot surveillance for insurance claims and corporate investigations organizations. In addition, you have completed an Investigator training course. A diploma/degree in criminology is also considered an asset, as is a background in legal and/or psychology. You also possess a valid Quebec Investigator license.

What We Offer?

At Xpera Risk Mitigation & Investigation our team is made up of a group of dedicated individuals who are highly talented and knowledgeable, and who are focused on addressing the needs of our clients. While much of your time will be spent working independently in the field, we very much support each other’s efforts in a team oriented and collaborative environment. We are proud to promote from within and we offer exciting career opportunities, not only within Xpera, but across the SCM suite of companies.

You will have some flexibility to your work week hours and may be required to work irregular hours and days. Compensation will be commensurate with experience. We offer industry leading compensation, and a company matching RRSP plan, along with group medical, dental benefits and a kilometer (km) allowance. You will also be provided with a computer, camera, and cell phone. In return, you will require access to a motor vehicle that is suitable for surveillance, as well as a valid driver’s license.

If you enjoy freedom on the job to work independently, but you also crave the support of a team, and the challenge of variety and interesting detail-oriented work, you will excel in this role.

Send us your resume to get the process started! We will contact you if we think you might be a good fit for the role. Typically, our recruitment process includes a phone screening, as well as a series of face-to-face interviews.

Join our team and let your talents shine!

 
*SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check.

#XPINV

× Apply Now

Company:

Xpera Risk Mitigation and Investigation LP

Private Investigator - Montreal

Job Description Summary:

Job Description:

Are you an Analytical Thinker with a Keen Eye and a focused Attention to Detail? Do you have an Investigative Mindset and enjoy Exploring an issue from all angles? Are you ready to take your career to the next level? If you answered yes to each of these questions, then this role might be the perfect fit for you!

At Xpera Risk Mitigation & Investigation, we work with you and encourage your personal growth and achievement, while empowering you to become better in all that you do. We offer many career paths that suit a wide variety of talent and skills. We value diversity and are committed to creating an inclusive workplace that will inspire you to truly make a difference.

Part of the SCM Group of companies, we are proudly Canadian and deliver risk mitigation and investigation services to organizations across the country. We provide innovative solutions that reduce risk, minimize loss and increase human safety, enabling our clients to function at their greatest potential.

What will you do?

As a Surveillance Investigator, your problem-solving and investigative skills will be put to the test assisting our clients in investigating issues, determining various scenarios and providing insight as to cause and effect. Using your excellent communications skills, you will produce comprehensive reports on your findings. Your work will often take you outside of the office, travelling locally to conduct surveillance activities.

You bring to the role two years of experience, conducting mobile and foot surveillance for insurance claims and corporate investigations organizations. In addition, you have completed an Investigator training course. A diploma/degree in criminology is also considered an asset, as is a background in legal and/or psychology. You also possess a valid Quebec Investigator license.

What We Offer?

At Xpera Risk Mitigation & Investigation our team is made up of a group of dedicated individuals who are highly talented and knowledgeable, and who are focused on addressing the needs of our clients. While much of your time will be spent working independently in the field, we very much support each other’s efforts in a team oriented and collaborative environment. We are proud to promote from within and we offer exciting career opportunities, not only within Xpera, but across the SCM suite of companies.

You will have some flexibility to your work week hours and may be required to work irregular hours and days. Compensation will be commensurate with experience. We offer industry leading compensation, and a company matching RRSP plan, along with group medical, dental benefits and a kilometer (km) allowance. You will also be provided with a computer, camera, and cell phone. In return, you will require access to a motor vehicle that is suitable for surveillance, as well as a valid driver’s license.

If you enjoy freedom on the job to work independently, but you also crave the support of a team, and the challenge of variety and interesting detail-oriented work, you will excel in this role.

Send us your resume to get the process started! We will contact you if we think you might be a good fit for the role. Typically, our recruitment process includes a phone screening, as well as a series of face-to-face interviews.

Join our team and let your talents shine!

 
*SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. All prospective employees must pass a background check.

#XPINV

Rémunération : en fonction de l’expérience. Nous offrons un salaire concurrentiel, un programme de REER ainsi qu’une assurance collective de soins médicaux et dentaires.

Compétences requises pour réussir

• Excellentes aptitudes à la communication orale et écrite et capacité à rédiger des rapports détaillés et complets. 
• Esprit analytique et compétences avancées de résolution de problèmes. Capacité à aborder un problème selon différentes prespectives et à explorer tous les angles et esprit d’investigation. 
• À l’aise avec l’utilisation d’un ordinateur, des programmes standards et l’utilisation de ressources de données en ligne, etc. 
• Doit faire preuve de discrétion et être à l’aise lors de la manipulation de renseignements sensibles. 
• Très bien organisé,  concis et attention particulière aux détails. 
• Doit travailler de façon autonome sous supervision minimale. 
• Utilisation d’un véhicule automobile fiable qui est approprié au travail de surveillance.

Veuillez noter qu'un ordinateur, un appareil photo et un téléphone cellulaire seront fournis à des fins professionnels

Formation, connaissances et expérience requises :  

• Deux années d’expérience en surveillance mobile et à pied dans le cas de réclamations d’assurance et d’enquêtes d’entreprise  sont un atout. 

Formation :  

• Réussite du cours/formation d’enquêteur, diplôme en criminologie; expérience dans le domaine juridique et/ou psychologie, un atout 
• Détenteur d’un permis valide d’enquêteur au Québec.

 
Milieu/Conditions de travail 

• Bien que le titulaire doive être axé sur le travail d’équipe, il est essentiel qu’il soit autonome et dévoué, puisque le rôle d’enquêteur exige une certaine indépendance. 
• Une flexibilité est requise pour travailler selon des heures et des journées de travail irrégulières  - soir, fin de semaine et jours fériés 
• Dynamique de groupe positive 
• Milieu de travail où les activités se déroulent à un rythme rapide 
• Exigences physiques : écriture à la main, entrée de données, travail assis pendant des heures prolongées, debout, marcher, courir et conduire. 
• Tous les employés potentiels font l’objet d’une vérification des antécédents

Candidates please submit your resumes in French and English.

Tous les candidats doivent soumettre leur curriculum vitae dans les deux langues officielles (Anglais et Français). Merci d’avance.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

SCM Services d’assurances et ses filiales acceptent et encourage les demandes de personnes handicapées.  L’hébergement est disponible sur demande pour les candidats durant le processus d’évaluation et de recrutement