Leadership Team

Chief Officers

Larry Shumka, FCIP

Executive Chair

T: 780.930.5301

larry.shumka@scm.ca

Bob Fitzgerald

Chief Executive Officer

T: 416.860.0599

bob.fitzgerald@scm.ca

Ross Betteridge

Chief Operating Officer

T: 905.771.5744

ross.betteridge@scm.ca

Scott Goodreau

Chief Operating Officer – USA

T: 312.646.2334

scott.goodreau@scminsuranceservices.com

Ken Hansen, CA

Chief Financial Officer

T: 780.930.5302

ken.hansen@scm.ca

Donna Bryden

Chief Human Resources Officer

T: 780.930.5356

donna.bryden@scm.ca

Bikram Daulay

Senior Vice President of Marketing & External Communications

T: 780.930.5321

bikram.daulay@scm.ca

Mike Ackroyd

Senior Vice-President, Information Technology

T: 780.930.5333

mike.ackroyd@scm.ca

Executive Contacts

Lorri Frederick

President, ClaimsPro

T: 905.564.0654

lorri.frederick@scm.ca

Donna Shumka

Senior Vice-President, Real Estate Services & External Relations

T: 780.930.5310

donna.shumka@scm.ca

Greg McCutcheon

President, Opta Information Intelligence

T: 905.695.6575

greg.mccutcheon@scm.ca

Karen Seward

President, Cira Health Solutions

T: 416.599.5991

karen.seward@scmhealthsolutions.ca

Len Copp

President, Xpera Risk Mitigation & Investigation

T: 780.930.5190

len.copp@xpera.ca

Patrick Garuk

President, Risk Management Services

T: 905.771.5370

patrick.garuk@scm.ca

Patrick Scott

Managing Director, International Programs Group

T: 416.777.4484

patrick.scott@scm.ca

Contact SCM

Contact Specific office
SCM Corporate Contacts
General Information email
Toll-Free: 1.877.279.2706

SCM In the News

ClaimsPro Deploys CAT Team in Response to British Columbia Wildfires

Jul 12, 2017

ClaimsPro has mobilized resources across British Columbia to support its clients affected by the on

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SCM Expands into the United States with the Acquisition of Nixon & Company, Inc.

May 3, 2017

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ClaimsPro’s Appoints Drew Knox to Lead Transportation, Equipment & Cargo Division

Apr 27, 2017

Seeking to further enhance the leadership of its team of Transportation, Equipment & Cargo (TEC) ad

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ClaimsPro/IndemniPro Appoints Suzie Godmer to Lead Atlantic Region

Apr 26, 2017

ClaimsPro/IndemniPro, Canada’s leading provider of independent claims adjusting services, announced

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ClaimsPro’s Appoints Paul Féron to Senior Vice President, Manitoba & Ontario

Apr 25, 2017

ClaimsPro, Canada’s leading provider of independent claims adjusting services, announced today that

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Cira Health Solutions Welcomes Francois Provost

Apr 4, 2017

Cira Health Solutions is pleased to announce the appointment of Francois Provost as Account Executi

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Blue Schindler Named Senior Vice President of IPG

Mar 15, 2017

SCM International Programs Group LP (IPG), an SCM Insurance Services company and Canada’s leading p

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Len Copp Appointed President of Xpera Risk Mitigation & Investigation

Jan 11, 2017

Xpera Risk Mitigation & Investigation, an SCM Insurance Services company and Canada’s leading prov

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ClaimsPro/IndemniPro Strengthens its Quebec Coverage with the Acquisition of Les Réclamations du Nord-Ouest

Dec 22, 2016

ClaimsPro/IndemniPro today announced that it has acquired one of Quebec’s leading loss adjusting fi

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SCM Wins Best Industry Service Provider at 2016 Insurance Business Canada Awards

Dec 5, 2016

SCM Insurance Services was pleased to attend the first annual Insurance Business Awards, and honour

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SCM Appoints Scott Goodreau as U.S. COO to Drive Market Expansion

Sep 7, 2016

SCM Insurance Services, Canada’s largest independent, privately-owned insurance services provider,

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SCM Insurance Services Reopens Fort McMurray and Raises Over $32,000 For Red Cross

Jul 18, 2016

SCM Insurance Services, the parent company of ClaimsPro, is pleased to announce that it has reopene

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SCM Insurance Services appoints Lorri Frederick as new President of ClaimsPro

Jul 7, 2016

ClaimsPro, an SCM company and Canada’s leading provider of independent adjusting services, today an

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SCM Insurance Services announces Ross Betteridge as new Chief Operating Officer

Jul 7, 2016

SCM Insurance Services is proud to announce that Ross Betteridge has been promoted to the newly cre

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New State-Of-The-Art Medical Assessment Location in Markham Gives Clients More Options

Jun 8, 2016

SCM Health Solutions is pleased to announce that it has opened a new assessment location in Markham

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SCM Health Solutions’ Medical Director Dr. Avi Orner Appointed President of Canadian Society of Medical Evaluators

Jun 2, 2016

SCM Health Solutions, a market leader in Independent Medical Examinations and Occupational Health S

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ClaimsPro Delivers CAT Services Powered by Opta Analytics in Support of Fort McMurray Wildfires

May 10, 2016

ClaimsPro, Canada’s largest adjusting and claims management company, has teamed up with Opta, SCM I

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