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Leadership Team

Chief Officers

Bob Fitzgerald

Chief Executive Officer

T: 416.860.0599

bob.fitzgerald@scm.ca

Ross Betteridge

Chief Operating Officer

T: 905.771.5744

ross.betteridge@scm.ca

Scott Goodreau

Chief Operating Officer – USA

T: 312.646.2334

scott.goodreau@scminsuranceservices.com

Ken Hansen, CA

Chief Financial Officer

T: 780.930.5302

ken.hansen@scm.ca

Donna Bryden

Chief Human Resources Officer

T: 780.930.5356

donna.bryden@scm.ca

Bikram Daulay

Bikram Daulay

Senior Vice President of Marketing & External Communications

T: 780.930.5321

bikram.daulay@scm.ca

Mike Ackroyd

Senior Vice-President, Information Technology

T: 780.930.5333

mike.ackroyd@scm.ca

Executive Contacts

Lorri Frederick

President, ClaimsPro

T: 905.564.0654

lorri.frederick@scm.ca

Donna Shumka

Senior Vice-President, Real Estate Services & External Relations

T: 780.930.5310

donna.shumka@scm.ca

Greg McCutcheon

President, Opta Information Intelligence

T: 905.695.6575

greg.mccutcheon@scm.ca

Karen Seward

President, Cira Health Solutions

T: 416.599.5991

karen.seward@scmhealthsolutions.ca

Len Copp

President, Xpera Risk Mitigation & Investigation

T: 780.930.5190

len.copp@xpera.ca

Patrick Garuk

President, Risk Management Services

T: 905.771.5370

patrick.garuk@scm.ca

Patrick Scott

Managing Director, International Programs Group

T: 416.777.4484

patrick.scott@scm.ca

Contact SCM

SCM In the News

  • ClaimsPro/IndemniPro Announces Retirement of Malcolm C. Ross

    ClaimsPro/IndemniPro Announces Retirement of Malcolm C. Ross

    Sep 21, 2017
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  • SCM Insurance Services Announces Strategic Investment from Warburg Pincus

    Aug 31, 2017
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  • ClaimsPro Deploys CAT Team in Response to British Columbia Wildfires

    ClaimsPro Deploys CAT Team in Response to British Columbia Wildfires

    Jul 12, 2017
    ClaimsPro has mobilized resources across British Columbia to support its clients affected by the on
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  • SCM Expands into the United States with the Acquisition of Nixon & Company, Inc.

    SCM Expands into the United States with the Acquisition of Nixon & Company, Inc.

    May 3, 2017
    SCM Insurance Services, Canada’s largest independent, privately-owned insurance services provider,
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  • ClaimsPro’s Appoints Drew Knox to Lead Transportation, Equipment & Cargo Division

    ClaimsPro’s Appoints Drew Knox to Lead Transportation, Equipment & Cargo Division

    Apr 27, 2017
    Seeking to further enhance the leadership of its team of Transportation, Equipment & Cargo (TEC) ad
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  • ClaimsPro/IndemniPro Appoints Suzie Godmer to Lead Atlantic Region

    ClaimsPro/IndemniPro Appoints Suzie Godmer to Lead Atlantic Region

    Apr 26, 2017
    ClaimsPro/IndemniPro, Canada’s leading provider of independent claims adjusting services, announced
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  • ClaimsPro’s Appoints Paul Féron to Senior Vice President, Manitoba & Ontario

    ClaimsPro’s Appoints Paul Féron to Senior Vice President, Manitoba & Ontario

    Apr 25, 2017
    ClaimsPro, Canada’s leading provider of independent claims adjusting services, announced today that
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  • Cira Health Solutions Welcomes Francois Provost

    Apr 4, 2017
    Cira Health Solutions is pleased to announce the appointment of Francois Provost as Account Executi
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  • Blue Schindler Named Senior Vice President of IPG

    Mar 15, 2017
    SCM International Programs Group LP (IPG), an SCM Insurance Services company and Canada’s leading p
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  • Len Copp Appointed President of Xpera Risk Mitigation & Investigation

    Jan 11, 2017
    Xpera Risk Mitigation & Investigation, an SCM Insurance Services company and Canada’s leading prov
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  • ClaimsPro/IndemniPro Strengthens its Quebec Coverage with the Acquisition of Les Réclamations du Nord-Ouest

    Dec 22, 2016
    ClaimsPro/IndemniPro today announced that it has acquired one of Quebec’s leading loss adjusting fi
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  • SCM Wins Best Industry Service Provider at 2016 Insurance Business Canada Awards

    Dec 5, 2016
    SCM Insurance Services was pleased to attend the first annual Insurance Business Awards, and honour
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  • SCM Appoints Scott Goodreau as U.S. COO to Drive Market Expansion

    Sep 7, 2016
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  • SCM Insurance Services Reopens Fort McMurray and Raises Over $32,000 For Red Cross

    Jul 18, 2016
    SCM Insurance Services, the parent company of ClaimsPro, is pleased to announce that it has reopene
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  • SCM Insurance Services appoints Lorri Frederick as new President of ClaimsPro

    Jul 7, 2016
    ClaimsPro, an SCM company and Canada’s leading provider of independent adjusting services, today an
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  • SCM Insurance Services announces Ross Betteridge as new Chief Operating Officer

    Jul 7, 2016
    SCM Insurance Services is proud to announce that Ross Betteridge has been promoted to the newly cre
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  • New State-Of-The-Art Medical Assessment Location in Markham Gives Clients More Options

    Jun 8, 2016
    SCM Health Solutions is pleased to announce that it has opened a new assessment location in Markham
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