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SCM is the largest independent, privately owned provider of claims management, risk management, and related services in Canada. It is our commitment to strategically evolve our services and expertise to support the ever-changing challenges of our clients. Innovative technology, expert staff, and solid customer service are the hallmarks that distinguish SCM Insurance Services.

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National claims management solutions


Canada’s largest independent loss adjusting organization with over 800 adjusters located in over 120 branches across the country.

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In 1986, Shumka Craig & Moore Adjusters opened its doors in Edmonton, Alberta. In 2008, following a major acquisition, the company was rebranded as IndemniPro in Quebec and ClaimsPro in the rest of Canada. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients.

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SCM Risk management Services


Canada’s largest and leading-edge provider of inspection, loss control, appraisal/valuation services, risk management and other specialized risk-consulting solutions

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SCM Risk Management Services (RMS) is Canada’s leading provider of commercial and residential inspection, loss control, valuation, post-loss and partial loss appraisal, and risk management and consultation services. As the country’s largest risk inspection company, RMS is uniquely positioned to provide residential and commercial inspection and valuation services to public organizations and large corporations in a variety of industries.

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Risk Mitigation & Investigation


Canada’s leading provider of Risk Mitigation and Investigation.

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Xpera is Canada’s premier national provider of Risk Mitigation & Investigation. We provide innovative solutions that reduce risk, minimize loss and increase human safety, enabling our clients to function to their fullest potential. We enable our clients to enhance business performance and ensure operational continuity by providing the experts and the tools to manage all levels of risks.

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Health Solutions

Cira Health

Leading provider of independent medical evaluations and services for a variety of industries across Canada

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Cira Health Solutions has 30 years’ experience helping corporations, government, life & health providers, insurers, law firms, and individuals independently assess, diagnose, and resolve medical issues. Services are essential to making informed decisions, accessing the right medical expertise, and returning people to health and function.
Have confidence in your decisions with Cira.

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Information Intelligence


Helping drive profitable growth for the insurance, corporate, and government risk industries by creating business value from information.

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Opta Information Intelligence provides its insurance and corporate clients with tools and information to help manage and authenticate risk information, in turn helping them discover and explore business opportunities, become more competitive, generate business, and gain the insight required to make profitable business decisions.

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Engineering & Environmental Sciences


Pario Engineering and Environmental Sciences – Comprehensive engineering services and environmental consultation

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Pario provides engineering services to the root cause of system, material, building, and environmental failures, as well as full-service environmental consultation supporting the consumer, commercial, and insurance industries.

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International Programs Group


International Programs Group – Canada’s leading Third Party Administrator.

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International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's, self-insured entities, and organizations with high deductibles.


SCM In the News

  • SCM Continues U.S. Expansion with the Acquisition of Affirmative Risk Management
    Jul 18, 2018
    SCM Insurance Services, Canada’s largest independent, privately owned insurance services provider,
  • ClaimsPro Announces Retirement of Wayne Guy, and Appoints Mike Connolly and Calvin Roberts to District Manager roles for Atlantic Canada
    May 24, 2018
    Following 13 exemplary years with ClaimsPro, Wayne Guy, Vice President, Atlantic Region, will be re
  • ClaimsPro Continues to Add Capacity to Support Eastern Canada’s Windstorms Recovery
    May 10, 2018
    ClaimsPro, Canada’s independent adjusting and claims management leader, has brought in additional s
  • ClaimsPro Brings in Additional Support to Address Eastern Canadian Windstorms
    May 7, 2018
    ClaimsPro, Canada’s independent adjusting and claims management leader, continues to provide claims
  • ClaimsPro Appoints Chantal Rhodenizer as Director of Insurer Management Services
    May 2, 2018
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, t
  • ClaimsPro Launches Online Enrollment Tool for Independent CAT Adjusters
    Apr 18, 2018
    ClaimsPro is pleased to announce the launch of a convenient online enrollment tool for independent
  • ClaimsPro Expands Marine Services Leadership Team with Master Mariner and Chartered Professional Accountant
    Apr 4, 2018
    Captain John Hosty joins as National Director, Marine Services and Patricia Foster joins as Directo
  • ClaimsPro/IndemniPro Strengthens its Quebec Coverage with the Acquisition of Dubuc, Lessard et Associés and Steve Foster Expertises Inc.
    Mar 12, 2018
    ClaimsPro/IndemniPro today announced that it has acquired two of Quebec’s leading loss adjusting fi
  • ClaimsPro Appoints Hussein Visram to Director, Business Development for National Corporate and Broker Accounts
    Mar 2, 2018
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, t
  • ClaimsPro Appoints Kumar Sivakumaran  to Vice President, National Operations
    Feb 21, 2018
    ClaimsPro, Canada’s leading provider of independent claims adjusting services, today announced the
  • ClaimsPro/IndemniPro’s Specialty Risk Division’s Complex Commercial Industrial (CCI) Unit Enhances Quebec Leadership Team
    Jan 3, 2018
    ClaimsPro/IndemniPro, Canada’s largest independent adjusting company is pleased to announce its enh
  • IndemniPro Announces Quebec Leadership Changes
    Nov 24, 2017
    IndemniPro, Canada’s leading provider of independent claims adjusting services, today announced org
  • ClaimsPro/IndemniPro Announces Retirement of Malcolm C. Ross
    Sep 21, 2017
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, a
  • Aug 31, 2017
    SCM Insurance Services (“SCM” or the “Company”), Canada’s largest independent, privately owned insu
  • ClaimsPro Deploys CAT Team in Response to British Columbia Wildfires
    Jul 12, 2017
    ClaimsPro has mobilized resources across British Columbia to support its clients affected by the on
  • SCM Expands into the United States with the Acquisition of Nixon & Company, Inc.
    May 3, 2017
    SCM Insurance Services, Canada’s largest independent, privately-owned insurance services provider,
  • ClaimsPro’s Appoints Drew Knox to Lead Transportation, Equipment & Cargo Division
    Apr 27, 2017
    Seeking to further enhance the leadership of its team of Transportation, Equipment & Cargo (TEC) ad
  • ClaimsPro/IndemniPro Appoints Suzie Godmer to Lead Atlantic Region
    Apr 26, 2017
    ClaimsPro/IndemniPro, Canada’s leading provider of independent claims adjusting services, announced
  • ClaimsPro’s Appoints Paul Féron to Senior Vice President, Manitoba & Ontario
    Apr 25, 2017
    ClaimsPro, Canada’s leading provider of independent claims adjusting services, announced today that
  • SCM Insurance Services
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