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Insurance Industry

Claims Management

SCM’s approach uses technology that drives efficiencies within any claims management program. These efficiencies improve customer satisfaction and the speed of decision-making, which shortens total cycle time. SCM also gives claims professionals robust investigations competency to:

  • Properly evaluate suspicious claims
  • Secure property from further loss after it has suffered a catastrophic event

By offering claims professionals with tools and efficiencies, the claims process can be optimized rather than run at status quo.


SCM helps underwriters be more informed with accurate and up-to-date information and data. SCM is in a unique position; it can leverage years of collected pre-loss valuations and post-loss claim data to give underwriters a 360-degree view before they decide how to write risk for their organization.

For underwriters, SCM’s mission is simple. Give them the complete picture with the data and information they need to do what they do best.


SCM helps brokers compete at a higher level by offering business development support and retention strategies.

Brokers can expand their offering by partnering with SCM to be more competitive. As a business development and retention strategy, SCM also offers brokers:

  • The ability to leverage SCM data and technology
  • The insight to offer creative and flexible solutions to their current clients and prospects.

Brokers should be advisors to their clients. SCM offers the support and the resources for brokers to provide well-thought out advice and solutions that transcend their client’s account and is based on industry-wide data.

SCM In the News

  • ClaimsPro/IndemniPro’s Specialty Risk Division’s Complex Commercial Industrial (CCI) Unit Enhances Quebec Leadership Team
    Jan 3, 2018
    ClaimsPro/IndemniPro, Canada’s largest independent adjusting company is pleased to announce its enh
  • IndemniPro Announces Quebec Leadership Changes
    Nov 24, 2017
    IndemniPro, Canada’s leading provider of independent claims adjusting services, today announced org
  • ClaimsPro/IndemniPro Announces Retirement of Malcolm C. Ross
    Sep 21, 2017
    ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, a
  • Aug 31, 2017
    SCM Insurance Services (“SCM” or the “Company”), Canada’s largest independent, privately owned insu
  • ClaimsPro Deploys CAT Team in Response to British Columbia Wildfires
    Jul 12, 2017
    ClaimsPro has mobilized resources across British Columbia to support its clients affected by the on
  • SCM Expands into the United States with the Acquisition of Nixon & Company, Inc.
    May 3, 2017
    SCM Insurance Services, Canada’s largest independent, privately-owned insurance services provider,
  • ClaimsPro’s Appoints Drew Knox to Lead Transportation, Equipment & Cargo Division
    Apr 27, 2017
    Seeking to further enhance the leadership of its team of Transportation, Equipment & Cargo (TEC) ad
  • ClaimsPro/IndemniPro Appoints Suzie Godmer to Lead Atlantic Region
    Apr 26, 2017
    ClaimsPro/IndemniPro, Canada’s leading provider of independent claims adjusting services, announced
  • ClaimsPro’s Appoints Paul Féron to Senior Vice President, Manitoba & Ontario
    Apr 25, 2017
    ClaimsPro, Canada’s leading provider of independent claims adjusting services, announced today that
  • Apr 4, 2017
    Cira Health Solutions is pleased to announce the appointment of Francois Provost as Account Executi
  • Mar 15, 2017
    SCM International Programs Group LP (IPG), an SCM Insurance Services company and Canada’s leading p
  • Jan 11, 2017
    Xpera Risk Mitigation & Investigation, an SCM Insurance Services company and Canada’s leading prov
  • Dec 22, 2016
    ClaimsPro/IndemniPro today announced that it has acquired one of Quebec’s leading loss adjusting fi
  • Dec 5, 2016
    SCM Insurance Services was pleased to attend the first annual Insurance Business Awards, and honour
  • SCM Insurance Services
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