SCM’s approach uses technology that drives efficiencies within any claims management program. These efficiencies improve customer satisfaction and the speed of decision-making, which shortens total cycle time. SCM also gives claims professionals robust investigations competency to:
- Properly evaluate suspicious claims
- Secure property from further loss after it has suffered a catastrophic event
By offering claims professionals with tools and efficiencies, the claims process can be optimized rather than run at status quo.
SCM helps underwriters be more informed with accurate and up-to-date information and data. SCM is in a unique position; it can leverage years of collected pre-loss valuations and post-loss claim data to give underwriters a 360-degree view before they decide how to write risk for their organization.
For underwriters, SCM’s mission is simple. Give them the complete picture with the data and information they need to do what they do best.
SCM helps brokers compete at a higher level by offering business development support and retention strategies.
Brokers can expand their offering by partnering with SCM to be more competitive. As a business development and retention strategy, SCM also offers brokers:
- The ability to leverage SCM data and technology
- The insight to offer creative and flexible solutions to their current clients and prospects.
Brokers should be advisors to their clients. SCM offers the support and the resources for brokers to provide well-thought out advice and solutions that transcend their client’s account and is based on industry-wide data.