SCM News

Opta: Data is King-Predictive Analytics in today’s P&C industry

Mar 23, 2015

Opta’s Peril Score™ has allowed market leaders to successfully employ predictive analytics to better understand the life cycle of their customers...

SCM-Editorial-External

ClaimsPro Continues to Provide Claims Support in Fort McMurray as Residents Return Home

May 5, 2020

ClaimsPro, Canada’s independent adjusting and claims management leader, continues to provide claims support in Fort McMurray in response to the recent flooding and as the evacuation order is lifted for people to start returning to the area.

SCM-External,ClaimsPro-External

EQ Inc. and Opta Information Intelligence Announce Best-In-Class Partnership

Apr 28, 2020

Combination brings together Canada’s Leading Geospatial and Location Data Company with the Leader in Household Insurance Data to Provide Improved Solutions to the Insurance Industry

SCM-External,Opta-Trending-External

With Gratitude to Our Colleagues

Mar 30, 2020

All of us at Xpera and ESM want to take a moment to acknowledge and thank our ESM Security Guards. These individuals face challenges as part of every job, but these times are unprecedented.

SCM-External,Xpera-News-External,Xpera-External

A Message from SCM Insurance Services Addressing COVID-19

Mar 20, 2020

Like many of you, SCM Insurance Services (SCM) is working diligently to maintain business continuity while taking all necessary precautions to keep our colleagues, our clients, and their customers safe.

SCM-External

ClaimsPro Enhances National Xactimate Services with the Appointment of Alex Williams as National Team Leader

Mar 4, 2020

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of Alex Williams as National Xactimate Team Lead.

SCM-External,ClaimsPro-External

Nixon & Company Rebrands as ClaimsPro

Jan 29, 2020

SCM Insurance Services (SCM), a leading North American provider of insurance and risk management services, today announced that Nixon & Company and Allmark Services, companies previously acquired by SCM, have been rebranded as ClaimsPro.

SCM-US-External,SCM-External,ClaimsPro-External,ClaimsPro-US-External

The First to Become an AVFA in Canada

Dec 2, 2019

Congratulations to Jeffrey Dawe, Xpera Forensic Video Analyst, on receiving Canada’s first Electronics Technicians Association’s (ETA’s) Audio Video Forensic Certification.

SCM-External,Xpera-External

ClaimsPro/IndemniPro Appoints Robert Lepine District Manager, Western Quebec

Nov 7, 2019

ClaimsPro/IndemniPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of Robert Lepine as District Manager for Western Quebec.

ClaimsPro-External,SCM-External

SCM Increases Coverage in U.S. with the Addition of Michel & Cully Claims Service team to Nixon & Company, Inc.

Oct 22, 2019

SCM Insurance Services, a leading North American provider of insurance and risk management services, today announced that Michel & Cully Claims Service (MCCS), a comprehensive claims services provider, will join its Nixon & Company team.

SCM-US-External,SCM-External,ClaimsPro-US-External

SCM ClaimsPro Announces Partnership with Encircle Inc.

Oct 22, 2019

ClaimsPro, Canada’s independent adjusting and claims management leader, is pleased to announce that it has entered into an exclusive agreement with Encircle Inc., a leading provider of real-time documentation and productivity tools for the insurance and restoration industries.

SCM-External,ClaimsPro-External,ClaimsPro-US-External

IPG Expands TPA Offering Across North America

Sep 30, 2019

SCM Insurance Services, a leading North American provider of insurance and risk management services, today announced the continued expansion and enhancement of its Third-Party Administrator (TPA) offering under International Programs Group (IPG).

IPG-External,SCM-US-External,IPG-US-External,SCM-External

Xpera Strengthens Québec Team with the Addition of Tonino Bianco

Sep 16, 2019

Xpera Risk Mitigation & Investigation, an SCM Insurance Services company and Canada’s leading provider of investigation and risk solutions, is pleased to welcome Tonino Bianco as Quebec Regional Manager, strengthening Xpera’s commitment to serving the Quebec region.

SCM-External,Xpera-External

SCM Continues Expansion in U.S. with the Addition of the Ouellette & Associates, Team to Nixon & Company, Inc.

Sep 13, 2019

SCM Insurance Services, Canada’s largest independent, privately owned insurance services provider, today announced that Indianapolis-based Ouellette & Associates will join its Nixon & Company team.

CMI-External,SCM-US-External,SCM-External,ClaimsPro-US-External

ClaimsPro Catastrophic Response Teams Mobilized in Atlantic Canada to Support Those Affected by Hurricane Dorian

Sep 9, 2019

ClaimsPro, Canada’s independent adjusting and claims management leader, has mobilized its Catastrophic (CAT) Response Teams in Nova Scotia and the surrounding Atlantic Canada region, to support communities affected by remnants of Hurricane Dorian

ClaimsPro-External,SCM-External

Nixon Expands and Enhances Adjuster Presence in Arkansas Coverage

Aug 21, 2019

Nixon and Company (Nixon), a regional provider of comprehensive claims handling solutions, today announced that it is expanding its range of services to the entire state of Arkansas with two highly experienced property adjusters, David Eason and Jason Wynn.

SCM-US-External,SCM-External

ClaimsPro Announces Cyber Claims Specialized Team for Immediate Response to Cyber Losses

Aug 14, 2019

ClaimsPro, Canada’s independent adjusting and claims management leader, is pleased to announce the implementation of their new Cyber Claims Unit—a specialized team of experienced adjusters designated to respond immediately to clients who are specifically affected by a cyber loss.

ClaimsPro-External,SCM-External

ClaimsPro Expands in Southern Alberta with Addition of Lloyd Stiles Rossier, Special Risk Loss Adjusting

Jul 8, 2019

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced that it is partnering with niche adjusting firm Lloyd Stiles Rossier (LSR), Special Risk Loss Adjusting in Calgary, AB.

ClaimsPro-External,SCM-External

ClaimsPro Enhances Business Development Leadership Team in Western Canada

Jul 4, 2019

ClaimsPro, Canada’s independent adjusting and claims management leader, is pleased to announce two recent appointments to further develop and enhance its presence in Western Canada. Brad Moore and Gary Grondahl are ClaimsPro’s new Directors of Business Development for Western Canada.

ClaimsPro-External,SCM-External

ClaimsPro Announces the Appointment of Janak Lally as, Vice President, Business Development, Western Canada

May 15, 2019

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of Janak Lally as Vice President, Business Development, Western Canada.

ClaimsPro-External,SCM-External

Xpera Launches New Forensic Video Technology

May 13, 2019

Reveals unseen possibilities to restore and clarify evidence

Xpera-News-External,SCM-External

ClaimsPro Enhances Specialty Risk Division Ontario with the Executive Insurance Expert, John Seyler

Mar 6, 2019

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of John D. Seyler as Director, Specialty Risk Division (SRD) Ontario

ClaimsPro-External,SCM-External

ClaimsPro Strengthens its Alberta Presence with the Acquisition of New West Adjusters

Mar 5, 2019

ClaimsPro today announced that it has acquired Alberta-based New West Adjusters (NWA).

ClaimsPro-External,SCM-External

ClaimsPro Appoints Alana Collins to Director of Insurer Management Services

Feb 28, 2019

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, is delighted to announce the appointment of Alana Collins as Director of Insurer Management Services.

ClaimsPro-External,SCM-External

ClaimsPro Welcomes Melissa Joynt to the Ontario team

Feb 21, 2019

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, is delighted to announce the appointment of Melissa Joynt, as a Forensic Accountant assisting in the claims adjustment process.

ClaimsPro-External,SCM-External

ClaimsPro Enhances Transportation, Equipment, and Cargo Claims Services with Trucking Safety and Risk Management Expert

Feb 19, 2019

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of Richard D. Geller as Director, Safety and Risk Management Services.

ClaimsPro-External,SCM-External

ClaimsPro Strengthens its British Columbia Presence with the Acquisition of Associated Independent Adjusters

Feb 4, 2019

ClaimsPro today announced that it has acquired British Columbia-based Associated Independent Adjusters (AIA).

ClaimsPro-External,SCM-External

Opta expands innovations with the acquisition of getClarity

Feb 4, 2019

Opta Information Intelligence (Opta), Canada’s largest property data aggregator and leading provider of property risk intelligence and loss control services, is excited to expand their suite of innovations to the Canadian Property and Casualty (P&C) Insurance industry with the acquisition of getClarity.

Opta-Trending-External,SCM-External

ClaimsPro welcomes Kevin Quinlan to the Specialty Risk Division’s Complex, Commercial and Industrial Team

Dec 12, 2018

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced that Kevin Quinlan will join the company’s Specialty Risk Division (SRD) as a Senior General Adjuster.

ClaimsPro-External,SCM-External

Cira Health Solutions Appoints New Medical Director

Dec 10, 2018

Cira Health Solutions (Cira), a trusted national provider of independent medical assessments, is pleased to announce a new member to its executive management team with the appointment of Michael Schweigert, MD, FRCPC, P.Eng., MBA as its new Medical Director.

CiraHealth-External,SCM-External,CiraHealth-Client-Portal

ClaimsPro’s Senior Vice President, Ontario and Manitoba, Receives Leadership Award

Oct 10, 2018

ClaimsPro, Canada’s independent adjusting and claims management leader, is pleased to announce that Paul Féron, SVP Ontario and Manitoba has received the 2018 CIP National Leadership Award in the Established Leader Category. A well-respected leader in the insurance industry, Paul has been with ClaimsPro for 20 years.

ClaimsPro-External,SCM-External

SCM Launches New ‘ParioQuantify’ Brand to the Market

Aug 27, 2018

SCM Insurance Services, Canada’s largest independent, privately owned insurance services provider, today announced the launch of its new brand, ParioQuantify.

SCM-External

ClaimsPro Opens Chatham Office to Broaden Service Footprint in Southwestern Ontario

Aug 22, 2018

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, announced today that the company is expanding its geographic service area in Southwestern Ontario with the opening of a Chatham office location.

ClaimsPro-External,SCM-External

ClaimsPro Announces Jeff Stinson to Manage Peterborough Office

Aug 1, 2018

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, is pleased to announce Jeff Stinson has joined the ClaimsPro team in Peterborough as Branch Manager. Jeff will succeed Christina Welton, who continues to lead the front desk operations for ClaimsPro’s international London Open Market Direct Priority Service.

ClaimsPro-External,SCM-External

ClaimsPro Enhances Transportation, Equipment and Cargo Claims Services with Theft Investigation Specialist

Jul 26, 2018

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of Richard Swierczynski as Director, Cargo and Commercial Transportation Special Investigations Unit.

ClaimsPro-External,SCM-External

SCM Continues U.S. Expansion with the Acquisition of Affirmative Risk Management

Jul 18, 2018

SCM Insurance Services, Canada’s largest independent, privately owned insurance services provider, today announced that it has acquired Affirmative Risk Management (ARM).

CMI-External,IPG-External,SCM-US-External,SCM-External

ClaimsPro Announces Retirement of Wayne Guy, and Appoints Mike Connolly and Calvin Roberts to District Manager roles for Atlantic Canada

May 24, 2018

Following 13 exemplary years with ClaimsPro, Wayne Guy, Vice President, Atlantic Region, will be retiring, effective May 31.

ClaimsPro-External,SCM-External

ClaimsPro Continues to Add Capacity to Support Eastern Canada’s Windstorms Recovery

May 10, 2018

ClaimsPro, Canada’s independent adjusting and claims management leader, has brought in additional support to process the extremely high volume of files from the region in response to the windstorms that have resulted in extensive damage to Ontario and Quebec on May 4th and 5th.

ClaimsPro-External,SCM-External

ClaimsPro Brings in Additional Support to Address Eastern Canadian Windstorms

May 7, 2018

ClaimsPro, Canada’s independent adjusting and claims management leader, continues to provide claims support in response to the windstorms that have resulted in extensive damage to the Ontario and Quebec regions on May 4th and 5th.

ClaimsPro-External,SCM-External

ClaimsPro Appoints Chantal Rhodenizer as Director of Insurer Management Services

May 2, 2018

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of Chantal Rhodenizer as Director of Insurer Management Services.

ClaimsPro-External,SCM-External

ClaimsPro Launches Online Enrollment Tool for Independent CAT Adjusters

Apr 18, 2018

ClaimsPro is pleased to announce the launch of a convenient online enrollment tool for independent adjusters to join the company’s dedicated Catastrophe (CAT) Adjuster Team.

ClaimsPro-External,SCM-External

ClaimsPro Expands Marine Services Leadership Team with Master Mariner and Chartered Professional Accountant

Apr 4, 2018

Captain John Hosty joins as National Director, Marine Services and Patricia Foster joins as Director, Marine Accounts

ClaimsPro-External,SCM-External

ClaimsPro/IndemniPro Strengthens its Quebec Coverage with the Acquisition of Dubuc, Lessard et Associés and Steve Foster Expertises Inc.

Mar 12, 2018

ClaimsPro/IndemniPro today announced that it has acquired two of Quebec’s leading loss adjusting firms, Dubuc, Lessard et Associés and Steve Foster Expertises Inc.

ClaimsPro-External,SCM-External

ClaimsPro Appoints Hussein Visram to Director, Business Development for National Corporate and Broker Accounts

Mar 2, 2018

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, today announced the appointment of Hussein Visram as Director, Business Development for National Corporate and Broker Accounts.

ClaimsPro-External,SCM-External

ClaimsPro Appoints Kumar Sivakumaran to Vice President, National Operations

Feb 21, 2018

ClaimsPro, Canada’s leading provider of independent claims adjusting services, today announced the appointment of Kumar Sivakumaran as Vice President, National Operations.

ClaimsPro-External,SCM-External

ClaimsPro/IndemniPro’s Specialty Risk Division’s Complex Commercial Industrial (CCI) Unit Enhances Quebec Leadership Team

Jan 3, 2018

ClaimsPro/IndemniPro, Canada’s largest independent adjusting company is pleased to announce its enhanced leadership team in Quebec for the Specialty Risk Division’s (SRD) Complex Commercial Industrial (CCI) Unit.

ClaimsPro-External,SCM-External

IndemniPro Announces Quebec Leadership Changes

Nov 24, 2017

IndemniPro, Canada’s leading provider of independent claims adjusting services, today announced organizational changes in Quebec.

ClaimsPro-External,SCM-External

ClaimsPro/IndemniPro Announces Retirement of Malcolm C. Ross

Sep 21, 2017

ClaimsPro, Canada’s leading provider of independent claims adjusting services and an SCM company, announced today that Malcolm (“Mac”) Ross will retire on November 30, 2017.

ClaimsPro-External,SCM-External

SCM Insurance Services Announces Strategic Investment from Warburg Pincus

Aug 31, 2017

SCM Insurance Services (“SCM” or the “Company”), Canada’s largest independent, privately owned insurance services provider, today announced that it has received a majority investment from funds affiliated with Warburg Pincus, a global private equity firm focused on growth investing.

ClaimsPro-External,SCM-US-External,SCM-External,CiraHealth-Editorial-External,CiraHealth-External

ClaimsPro Deploys CAT Team in Response to British Columbia Wildfires

Jul 12, 2017

ClaimsPro has mobilized resources across British Columbia to support its clients affected by the ongoing wildfires in the region.

ClaimsPro-External,SCM-External

SCM Expands into the United States with the Acquisition of Nixon & Company, Inc.

May 3, 2017

SCM Insurance Services, Canada’s largest independent, privately-owned insurance services provider, today announced that it has made its initial entry into the United States by acquiring Nixon & Company, Inc.

ClaimsPro-External,SCM-External

ClaimsPro’s Appoints Drew Knox to Lead Transportation, Equipment & Cargo Division

Apr 27, 2017

Seeking to further enhance the leadership of its team of Transportation, Equipment & Cargo (TEC) adjusters, ClaimsPro, Canada’s leading provider of independent claims adjusting services, announced today that it has appointed Drew Knox to lead its TEC division.

ClaimsPro-External,SCM-External

ClaimsPro/IndemniPro Appoints Suzie Godmer to Lead Atlantic Region

Apr 26, 2017

ClaimsPro/IndemniPro, Canada’s leading provider of independent claims adjusting services, announced today that it has promoted Suzie Godmer, formerly Senior Vice President, Quebec to lead the Atlantic Region while continuing to head up Quebec.

ClaimsPro-External,SCM-External

ClaimsPro’s Appoints Paul Féron to Senior Vice President, Manitoba & Ontario

Apr 25, 2017

ClaimsPro, Canada’s leading provider of independent claims adjusting services, announced today that it has promoted Paul Féron to the position of Senior Vice President, Manitoba & Ontario.

ClaimsPro-External,SCM-External

Cira Health Solutions Welcomes Francois Provost

Apr 4, 2017

Cira Health Solutions is pleased to announce the appointment of Francois Provost as Account Executive serving Cira’s Quebec-based clients.

SCM-External

Blue Schindler Named Senior Vice President of IPG

Mar 15, 2017

SCM International Programs Group LP (IPG), an SCM Insurance Services company and Canada’s leading provider of Third Party Administration and claims management services, today announced the appointment of Blue Schindler as Senior Vice President.

SCM-External

Len Copp Appointed President of Xpera Risk Mitigation & Investigation

Jan 11, 2017

Xpera Risk Mitigation & Investigation, an SCM Insurance Services company and Canada’s leading provider of investigation and risk solutions, today announced the appointment of Len Copp as its new President.

SCM-External

ClaimsPro/IndemniPro Strengthens its Quebec Coverage with the Acquisition of Les Réclamations du Nord-Ouest

Dec 22, 2016

ClaimsPro/IndemniPro today announced that it has acquired one of Quebec’s leading loss adjusting firms, Les Réclamations du Nord-Ouest.

SCM-External

SCM Wins Best Industry Service Provider at 2016 Insurance Business Canada Awards

Dec 5, 2016

SCM Insurance Services was pleased to attend the first annual Insurance Business Awards, and honoured to win the Insurance Business Readers’ Choice Award for Best Service Provider.

SCM-External

SCM Appoints Scott Goodreau as U.S. COO to Drive Market Expansion

Sep 7, 2016

SCM Insurance Services, Canada’s largest independent, privately-owned insurance services provider, today announced the appointment of Scott Goodreau as Chief Operating Officer-USA.

SCM-External

SCM Insurance Services Reopens Fort McMurray and Raises Over $32,000 For Red Cross

Jul 18, 2016

SCM Insurance Services, the parent company of ClaimsPro, is pleased to announce that it has reopened its Fort McMurray ClaimsPro office.

SCM-External

SCM Insurance Services appoints Lorri Frederick as new President of ClaimsPro

Jul 7, 2016

ClaimsPro, an SCM company and Canada’s leading provider of independent adjusting services, today announced the appointment of Lorri Frederick as its new President, succeeding Ross Betteridge, who recently assumed the role of Chief Operating Officer of SCM.

SCM-External

SCM Insurance Services announces Ross Betteridge as new Chief Operating Officer

Jul 7, 2016

SCM Insurance Services is proud to announce that Ross Betteridge has been promoted to the newly created position of Chief Operating Officer.

SCM-External

New State-Of-The-Art Medical Assessment Location in Markham Gives Clients More Options

Jun 8, 2016

SCM Health Solutions is pleased to announce that it has opened a new assessment location in Markham, Ontario. This new regional facility will provide Markham and area clients with more options when booking independent medical evaluation services.

SCM-External

SCM Health Solutions’ Medical Director Dr. Avi Orner Appointed President of Canadian Society of Medical Evaluators

Jun 2, 2016

SCM Health Solutions, a market leader in Independent Medical Examinations and Occupational Health Services, is pleased to congratulate its Medical Director, Dr. Avi Orner, on his recent appointment as President of The Canadian Society of Medical Evaluators (CSME).

SCM-External

ClaimsPro Delivers CAT Services Powered by Opta Analytics in Support of Fort McMurray Wildfires

May 10, 2016

ClaimsPro, Canada’s largest adjusting and claims management company, has teamed up with Opta, SCM Insurance Services’ analytic arm, to offer clients specialized Catastrophic (CAT) Exposure Services following the recent events in Fort McMurray.

SCM-External

SCM’s Companies Deploy Significant Resources for Services to Fort McMurray

May 5, 2016

SCM Insurance Services has mobilized resources across all of its seven companies to support our clients in light of the developing tragedy in Fort McMurray.

SCM-External

ClaimsPro Temporarily Relocates its Fort McMurray Branch Office

May 4, 2016

ClaimsPro remains very concerned as we continue to learn about the ongoing crisis in Fort McMurray and the surrounding region.

SCM-External

Opta expands their innovations with the launch of Inspection Score

Mar 31, 2016

Opta Information Intelligence expands their innovations with the launch of Inspection Score to the Canadian Insurance marketplace

SCM-External

ClaimsPro Announces London Market Service, Organizational Realignment in Atlantic Region

Mar 31, 2016

ClaimsPro, Canada’s leading provider of independent claims adjusting services, announced today that following last year’s acquisition and integration of Plant Hope Adjusters into the Atlantic Operations of ClaimsPro, the organizational structure of that region has been finalized in order to continue to provide the best possible service to Atlantic Canada.

SCM-External

Survey Finds Mental Health Strategies Needed in Canadian Workplaces

Feb 17, 2016

SCM Health Solutions Sponsors Research Conducted by Conference Board of Canada

CiraHealth-External,SCM-External

Fred Plant, ClaimsPro’s Senior Vice President, Atlantic Region, named new President of CIAA

Aug 25, 2015

ClaimsPro, Canada’s largest independent claims adjuster, announced today that Fred Plant, ClaimsPro’s Senior Vice President, Atlantic Region, has been named the new President of the Canadian Independent Adjusters Association (CIAA).

SCM-External

ClaimsPro joins the Canadian Independent Adjusters’ Association

Jul 22, 2015

ClaimsPro, Canada’s largest independent adjusting and claims management company, announced today that it is becoming a member of the Canadian Independent Adjusters’ Association (CIAA).

SCM-External

ClaimsPro Strengthens its Atlantic Canada Coverage with the Acquisition of Plant Hope Adjusters

May 27, 2015

ClaimsPro today announced that it has acquired the leading Atlantic Canada adjusting service, Plant Hope Adjusters Ltd.

SCM-External

SCM appoints Ross Betteridge as new President to lead ClaimsPro

Apr 29, 2015

ClaimsPro, an SCM company and Canada’s leading provider of independent adjusting services, today announced the appointment of Ross Betteridge as its new President, succeeding Bob Fitzgerald, who assumed the role of CEO of SCM in January.

SCM-External

SCM Insurance Services Appoints New CEO to Drive Further Innovation and Growth

Jan 20, 2015

SCM Insurance Services, Canada’s largest independent, privately owned insurance services provider, today announced the appointment of Bob Fitzgerald as its new Chief Executive Officer

SCM-External

SCM Insurance Services Acquires Granite Divisions to Become a Leading Force in the Canadian Insurance Services Industry

Aug 24, 2014

SCM Insurance Services (“SCM”) today announced that it has completed the acquisition of the property and casualty (“P&C”) businesses of Granite Global Solutions (“Granite”).

SCM-External

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