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Claims Supervisor - Full Time (Anywhere in Canada)
×
Apply Now
Company:ClaimsPro LP
Claims Supervisor - Full Time (Anywhere in Canada)
We have an existing opportunity to add a Claims Supervisor to our team!
Overview:
The Claims Supervisor oversees a team of automobile liability adjusters, providing leadership, guidance, and motivation. This role ensures high-quality adjusting services and supports the team’s growth and development while delivering customer service to meet the clients’ needs.
Key Job Responsibilities:
- Support achievement of financial and production targets through management of KPIs such as abeyance, adjuster billings and daily production.
- Completion of quality assurance reviews to ensure quality standards are met.
- Act in a consultative and advisory capacity on claims matters and technical issues.
- Provide training on an individual and team basis on an ongoing and consistent basis.
- Recruitment and development of new staff and management retention of current employees.
- Advance Employee Net Promoter Scores.
- Manage staff licensing and educational licensing requirements.
- Support National Accounts Operational Revenue budget.
Qualifications and Experience:
- University degree or combination of education and equivalent business experience.
- CIP designation or working towards completion and ability to be licensed in multiple provinces.
- Minimum of 5 years’ experience in automobile claims adjusting.
- Prior Supervisory experience is an asset.
- Strong communication skills to clearly convey expectations, goals and feedback to the team.
- Ability to resolve conflicts quickly.
- Leadership skills to motivate the team and ensure a positive and goal-oriented work environment.
- Critical thinking skills to analyze complex claims.
- Interpersonal skills to build strong relationships with the team.
- Time and priority manage to efficiently balance multiple tasks and priorities.
- Respect for diversity and generational differences within the workplace.
- Emotional intelligence to understand and manage your emotions and the emotions of others.
- Coaching and development skills to support and enhance team members growth.
- A vision for the future to achieve long term goals for the team and the management of the account.
Competitive Pay: : $67,200 - $93,300.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
|
ClaimsPro LP |
Markham |
Ontario |
|
|
Intermediate or Senior Field Property Adjuster, HYBRID, (Mississauga, ON)
×
Apply Now
Company:ClaimsPro LP
Intermediate or Senior Field Property Adjuster, HYBRID, (Mississauga, ON)
We have an existing opportunity to add an Intermediate or Senior Property Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Mississauga area.
Job Summary
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in both residential and commercial property claims. Preference will be given to applicants who qualify for a probationary licence and those with field experience.
Key Responsibilities
-
Prompt contact and follow up with policy holders and claimants.
-
Investigate the cause and report to clients with solid recommendations.
-
Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
-
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
-
Throughout the claims process, provide high level of customer service to clients and the insured.
-
Participate and share ownership and responsibility for afterhours customer service requirements when required
-
Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
-
Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
-
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
-
At least 5 years 'of experience with property claims
-
Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation
-
Fully licensed or eligible for full Ontario license
-
CIP or in pursuit (must have the required 8 courses completed for licensing purposes
-
Effective analytical skills, including identification of cause-and-effect dynamics
-
Able to draw valid conclusions and effectively communicate them.
-
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
-
Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
-
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
-
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows:
-
You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
-
Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
-
You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
-
You will be supported by experienced local claims support, centralized after hours support, and dictation services
-
Your claims load is driven by senior executives and business development staff from coast to coast
-
You are compensated for your billable hours and other costs.
-
You are working in parallel with other SCM Insurance services teams
-
Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more.
What we offer:
• Competitive pay: $80,300k-$111,500k per year
• For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
• In addition, you’ll enjoy:
• Pay-for-Performance Incentives
• Work-Life Balance & Hybrid/Remote Work Opportunities
• E-flex Benefits Program & Wellness Initiatives
• Registered Retirement Savings Plan (RRSP) with 2% Match
• Training, Career Development, and Employee Recognition Programs
• Reimbursement for Adjusting Licenses and Dues
• Employee Referral Bonuses
• Employee Perks (access to vendor discount programs)
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
|
ClaimsPro LP |
Mississauga |
Ontario |
|
|
**In-office** Bilingual Claims Service Representative, Full-Time (Mississauga, ON)
×
Apply Now
Company:ClaimsPro LP
**In-office** Bilingual Claims Service Representative, Full-Time (Mississauga, ON)
Role Summary
We have an existing opportunity to add a Bilingual Claims Service Representative to our team! You will work in our Mississauga office providing immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required.
This role requires the flexibility to be available between the hours of 8AM to 8PM Monday through Friday for 7.5 hour shifts. This is a full-time opportunity, and will require 37.5 hours of work per week. Only candidates fully bilingual in French and English will be considered
Responsibilities
• Review call report and ensure call has terminated properly, then forward accurate and complete call reports as required.
• Provide personalized customer service of the highest level
• Arrange for the dispatch of adjusters or vendor partners when required
• Field and answer branch inquiries and administer to appropriate area
• Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
• Review claim information to determine proper next steps for processing against client guidelines/ service agreements
Education, knowledge and experience required
• Post secondary education is required
• Minimum of 1 year of customer service or administrative experience is required
• Knowledge of insurance/service industry or related experience preferred
• Strong computer and telephone skills with an aptitude/ability to learn
• Effective communication skills both written and verbal in English and French
• Attention to detail
Competencies required to succeed
• Strong communication skills
• Team player with a strong commitment to quality and customer service
• Excellent time management and organizational skills
• Pleasant and friendly mannerism
• Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization
• Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
• Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
• Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
What we offer:
• Competitive pay: $38,700 - $53,700 annually
• In addition, you’ll enjoy:
• Work-Life Balance
• E-flex Benefits Program & Wellness Initiatives
• Registered Retirement Savings Plan (RRSP) with 2% Match
• Training, Career Development, and Employee Recognition Programs
• Employee Referral Bonuses
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
|
ClaimsPro LP |
Mississauga |
Ontario |
|
|
À temps plein- Bilingue Adjoint(e) administratif(ve)/Full-time- Bilingual Administrative Assistant- (Laval, QC Canada)
×
Apply Now
Company:ClaimsPro LP
À temps plein- Bilingue Adjoint(e) administratif(ve)/Full-time- Bilingual Administrative Assistant- (Laval, QC Canada)
Le poste en bref
Adjoint(e) au département des comptes nationaux - Soutenir la directrice et chargée de comptes dans ses tâches et décharger les experts en sinistres du département des tâches administratives.
Facteurs importants à savoir
• Environnement de travail sans papier
• Travail à la maison ou hybride, au choix de l'employé(e)
• Horaire flexible
• Avantage sociaux compétitifs
Formation, connaissances et expérience requises
• Sens de l’organisation
• Souci du détail
• Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement
• Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens
Responsabilités
• Réviser et assigner les nouvelles réclamations
• Préparer l'ouverture des dossiers de réclamation et y joindre les documents nécessaires.
• Révision de documents en anglais (rapports et lettres) et traductions occasionnelles
• Facturer des dossiers
• Faire le recouvrement des comptes clients
• Accomplir différentes tâches générales de bureau telles que la gestion du courrier, numérisation de documents, etc.
Compétences requises pour réussir
• Secondaire V
• Bilinguisme - anglais de niveau supérieur
• Excellente connaissance des logiciels MS Office, Word et Excel en priorité
• Bon esprit d'équipe
SCM Services d'assurances et ses affiliés accueillent et encouragent les demandes d’emploi provenant de personnes handicapées. Des mesures d'adaptation sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.
|
ClaimsPro LP |
Laval |
Quebec |
|
|
Administrative Assistant, In-Office, Full-Time (Barrie, ON)
×
Apply Now
Company:ClaimsPro LP
Administrative Assistant, In-Office, Full-Time (Barrie, ON)
ClaimsPro relies on their Administrative Assistants to support the branch staff and producers in the delivery of quality service to our clients.
The key focus of the position is to provide effective and efficient administrative support within a fast-paced environment. The position duties include typing, computer work on our internal software program and MS Office (Excel) file coordination and filing, reception duties and may also provide other administrative and clerical support to various branch staff. Other duties as may be required.
We have an existing opportunity to add an Administrative Assistant to our team!
Responsibilities:
- Set up and preparation of new claims assignments to internal adjusters in accordance with predetermined KPI’s and client guidelines,
- A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner,
- Professional telephone manner and excellent communication skills both written and verbal.
- Ability to problem solve and work well independently and in a team environment,
- Strong organizational skills with an ability to re-prioritize tasks and manage time effectively,
- Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization,
- Ability to work well under pressure and maintain composure in a fast paced and changing environment,
- Maintaining applicable information and data entry within internal claims management software.
- Sending appropriate client acknowledgements, confirmations and correspondences to clients, claimants, legal representatives and parties involved on various claim files,
- Transcribe data from source documents following generally standardized procedures using coding skills and some judgement for review by the adjuster,
- Collating reports and statements
- Processing client invoicing for claims and prepare files for closure,
- Administrative support to the branch manager and administrative supervisor as needed,
- Reception relief answer phones and forward calls in a timely, professional and efficient manner,
- Other duties as assigned.
Qualifications & Experience:
- Grade twelve diploma
- A post-secondary diploma in Office Administration will be given preference.
- Previous experience within a dynamic team will be given preference.
- Experience in an administrative support environment is preferred
- Any insurance experience would be an asset
- Previously demonstrated ability to execute high attention to detail
- Demonstrated ability to manage changing priorities and proven organizational skills
- Demonstrated behaviors showing initiative behaviors and follow-up skills
- Demonstrated ability to maintain a high level of confidentiality
- Demonstrated professionalism and work ethic
- Proven ability to contribute to and work well within a team environment
- Intermediate experience with Word, and strong Excel skills are required
- All other computer applications –must have the aptitude and ability to learn as required
- All prospective employees must pass a background check
Salary Range - $38,700/year – $53,700/year
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates
|
ClaimsPro LP |
Barrie |
Ontario |
|
|
Bilingual Claims Service Representative, *Remote work* Full-Time, *Anywhere in Canada* (Toronto, ON)
×
Apply Now
Company:ClaimsPro LP
Bilingual Claims Service Representative, *Remote work* Full-Time, *Anywhere in Canada* (Toronto, ON)
Role Summary
We have existing opportunities to add Bilingual Claims Service Representatives to our team! You will work in a remote based environment providing immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required.
* In order to work remotely, you will require High Speed Internet. (Download and Upload speed must both be at a minimum of 50 mbps)
* Please note that this position requires shift work on a seven (7) day rotating basis with an 8 hour shift between the hours of 7am to 12am. Weekend shifts are mandatory.
*Only candidates fully bilingual in French and English will be considered
*This is a full-time opportunity, and will require 37.5 hours of work per week.
Responsibilities
• Review call report and ensure call has terminated properly, then forward accurate and complete call reports as required.
• Provide personalized customer service of the highest level
• Arrange for the dispatch of adjusters or vendor partners when required
• Field and answer branch inquiries and administer to appropriate area
• Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
• Review claim information to determine proper next steps for processing against client guidelines/ service agreements
Education, knowledge and experience required
• Post secondary education is required
• Minimum of 1 year of customer service or administrative experience is required
• Knowledge of insurance/service industry or related experience preferred
• Strong computer and telephone skills with an aptitude/ability to learn
• Effective communication skills both written and verbal in English and French
• Attention to detail
Competencies required to succeed
• Strong communication skills
• Team player with a strong commitment to quality and customer service
• Excellent time management and organizational skills
• Pleasant and friendly mannerism
• Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization
• Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
• Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
• Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
What we offer:
• Competitive pay: $35,200.00 - $48,900.00 annually
• In addition, you’ll enjoy:
• Work-Life Balance & Hybrid/Remote Work Opportunities
• E-flex Benefits Program & Wellness Initiatives
• Registered Retirement Savings Plan (RRSP) with 2% Match
• Training, Career Development, and Employee Recognition Programs
• Employee Referral Bonuses
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
|
ClaimsPro LP |
Toronto |
Ontario |
|
|
Claims Adjuster, Field or Desktop Claims, HYBRID (Nanaimo, BC)
×
Apply Now
Company:ClaimsPro LP
Claims Adjuster, Field or Desktop Claims, HYBRID (Nanaimo, BC)
We have an existing opportunity to add a Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Nanaimo area, or work remotely on Desktop Claims anywhere in Canada.
Job Summary
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property.
Key Responsibilities
-
Prompt contact and follow up with policy holders and claimants.
-
Investigate the cause and report to clients with solid recommendations.
-
Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
-
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
-
Throughout the claims process, provide high level of customer service to clients and the insured.
-
Participate and share ownership and responsibility for afterhours customer service requirements when required
-
Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
-
Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
-
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
-
The ideal candidate is required to successfully pass the test for the Adjuster's BC license Level 1 prior to employment.
-
Ongoing commitment to education and learning, preferably pursuing CIP designation as well.
-
Effective analytical skills, including identification of cause-and-effect dynamics
-
Able to draw valid conclusions and effectively communicate them.
-
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
-
Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
-
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
-
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows:
-
You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
-
Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
-
You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
-
You will be supported by experienced local claims support, centralized after hours support, and dictation services
-
Your claims load is driven by senior executives and business development staff from coast to coast
-
You are compensated for your billable hours and other costs.
-
You are working in parallel with other SCM Insurance services teams
-
Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more
What we offer:
• Competitive pay: $56,300 - $78,100 per year
• For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
• In addition, you’ll enjoy:
• Pay-for-Performance Incentives
• Work-Life Balance & Hybrid/Remote Work Opportunities
• E-flex Benefits Program & Wellness Initiatives
• Registered Retirement Savings Plan (RRSP) with 2% Match
• Training, Career Development, and Employee Recognition Programs
• Reimbursement for Adjusting Licenses and Dues
• Employee Referral Bonuses
• Employee Perks (access to vendor discount programs)
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
|
ClaimsPro LP |
Nanaimo |
British Columbia |
|
|
Claims Service Representative *Remote work*, anywhere in the GTA (Toronto, ON)
×
Apply Now
Company:ClaimsPro LP
Claims Service Representative *Remote work*, anywhere in the GTA (Toronto, ON)
Role Summary
We have existing opportunities to add Claims Service Representatives to our team! You will work in a remote based environment providing immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required.
* In order to work remotely, you will require High Speed Internet. (Download and Upload speed must both be at a minimum of 50 mbps)
* Please note that this position requires shift work on a seven (7) day rotating basis with an 8 hour shift between the hours of 7am to 12am. Weekend shifts are mandatory.
*This is a full-time opportunity, and will require 37.5 hours of work per week.
Responsibilities
• Review call report and ensure call has terminated properly, then forward accurate and complete call reports as required.
• Provide personalized customer service of the highest level
• Arrange for the dispatch of adjusters or vendor partners when required
• Field and answer branch inquiries and administer to appropriate area
• Maintain data base of service lapses reference for root cause, report trends and make recommendations to management
• Review claim information to determine proper next steps for processing against client guidelines/ service agreements
Education, knowledge and experience required
• Post secondary education is required
• Minimum of 1 year of customer service or administrative experience is required
• Knowledge of insurance/service industry or related experience preferred
• Strong computer and telephone skills with an aptitude/ability to learn
• Effective communication skills both written and verbal in English and French
• Attention to detail
Competencies required to succeed
• Strong communication skills
• Team player with a strong commitment to quality and customer service
• Excellent time management and organizational skills
• Pleasant and friendly mannerism
• Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization
• Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
• Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
• Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
What we offer:
• Competitive pay: $35,200.00 - $48,900.00 annually
• In addition, you’ll enjoy:
• Work-Life Balance & Hybrid/Remote Work Opportunities
• E-flex Benefits Program & Wellness Initiatives
• Registered Retirement Savings Plan (RRSP) with 2% Match
• Training, Career Development, and Employee Recognition Programs
• Employee Referral Bonuses
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
|
ClaimsPro LP |
Toronto |
Ontario |
|
|
Intermediate or Senior Field Property Adjuster, HYBRID, (Markham, ON)
×
Apply Now
Company:ClaimsPro LP
Intermediate or Senior Field Property Adjuster, HYBRID, (Markham, ON)
Job Description
We have an existing opportunity to add an Intermediate or Senior Property Claims Adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Markham area.
Job Summary
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in both residential and commercial property claims. Preference will be given to applicants who qualify for a probationary licence and those with field experience.
Key Responsibilities
-
Prompt contact and follow up with policy holders and claimants.
-
Investigate the cause and report to clients with solid recommendations.
-
Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
-
Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
-
Throughout the claims process, provide high level of customer service to clients and the insured.
-
Participate and share ownership and responsibility for afterhours customer service requirements when required
-
Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
-
Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
-
Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
-
At least 5 years 'of experience with property claims
-
Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation
-
Fully licensed or eligible for full Ontario license
-
CIP or in pursuit (must have the required 8 courses completed for licensing purposes
-
Effective analytical skills, including identification of cause-and-effect dynamics
-
Able to draw valid conclusions and effectively communicate them.
-
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
-
Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
-
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
-
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows:
-
You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
-
Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
-
You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
-
You will be supported by experienced local claims support, centralized after hours support, and dictation services
-
Your claims load is driven by senior executives and business development staff from coast to coast
-
You are compensated for your billable hours and other costs.
-
You are working in parallel with other SCM Insurance services teams
-
Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more.
What we offer:
• Competitive pay: $80,300k-$111,500k per year
• For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
• In addition, you’ll enjoy:
• Pay-for-Performance Incentives
• Work-Life Balance & Hybrid/Remote Work Opportunities
• E-flex Benefits Program & Wellness Initiatives
• Registered Retirement Savings Plan (RRSP) with 2% Match
• Training, Career Development, and Employee Recognition Programs
• Reimbursement for Adjusting Licenses and Dues
• Employee Referral Bonuses
• Employee Perks (access to vendor discount programs)
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
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ClaimsPro LP |
Markham |
Ontario |
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Junior Property Field Adjuster, HYBRID (Cranbrook, BC)
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Company:ClaimsPro LP
Junior Property Field Adjuster, HYBRID (Cranbrook, BC)
We have an existing opportunity to add a junior adjuster to our team! You will work in a Hybrid based environment supporting field requests within the Cranbrook area.
Job Summary
The junior adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Property.
Key Responsibilities
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Prompt contact and follow up with policy holders and claimants.
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Investigate the cause and report to clients with solid recommendations.
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Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages.
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Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
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Throughout the claims process, provide high level of customer service to clients and the insured.
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Participate and share ownership and responsibility for afterhours customer service requirements when required
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Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
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Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
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Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
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The ideal candidate is required to successfully pass the test for the Adjuster's BC license Level 1 prior to employment.
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Ongoing commitment to education and learning, preferably pursuing CIP designation as well.
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Effective analytical skills, including identification of cause-and-effect dynamics
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Able to draw valid conclusions and effectively communicate them.
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Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
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Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
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Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
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Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows:
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You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
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Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
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You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
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You will be supported by experienced local claims support, centralized after hours support, and dictation services
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Your claims load is driven by senior executives and business development staff from coast to coast
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You are compensated for your billable hours and other costs.
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You are working in parallel with other SCM Insurance services teams
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Your workload is balanced to ensure you can maintain a high-quality level
Visit www.scm.ca or www.claimspro.ca to learn more
What we offer:
• Competitive pay: $$56,300 - $78,100 per year
• For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
• In addition, you’ll enjoy:
• Pay-for-Performance Incentives
• Work-Life Balance & Hybrid/Remote Work Opportunities
• E-flex Benefits Program & Wellness Initiatives
• Registered Retirement Savings Plan (RRSP) with 2% Match
• Training, Career Development, and Employee Recognition Programs
• Reimbursement for Adjusting Licenses and Dues
• Employee Referral Bonuses
• Employee Perks (access to vendor discount programs)
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
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ClaimsPro LP |
Cranbrook |
British Columbia |
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