Company:

International Programs Group (IPG) is an independent third-party claims administrator which provides claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention.

We have an existing opportunity to add a Liability Examiner to our team!

Today, IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal, and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us!

Attendance to the office a minimum of 1 day per week and as needed for training, client meetings and team meetings is required.

Role Responsibilities:

• Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients.
• Examine complex liability claims.
• Direct Field Adjusters on assignment investigations
• Settle claims directly with claimants or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to insure client's needs are met

Qualifications & Experience:

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.

We will also consider the following:

• Your education, with relevant post-secondary education being an asset
• Your completed CIP courses, or working towards CIP designation
• Your ability to hold an independent adjusting license
• Your 5-7 years' experience delivering relevant claims adjusting and/or examining work
• Exposure to the Lloyd's market would be an asset
• Your experience positively contributing to a high-performing team
• Examples of your strong aptitude and ability to work with technology
• Your attention to detail and your ability to communicate professionally

?C?ompetencies:

• Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
• Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
• A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
• Strong analytical, problem solving and organizational skills
• Demonstrated ability to be proactive in identifying and implementing solutions
• Proven ability to multi-task in a fast paced and demanding environment
• Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment.

What We Offer:

• Competitive Pay: $67,200 - $93,300 CAD Annual - Salary is commensurate with experience, qualifications, and internal equity
• Work-Life Balance
• Remote Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

Company:

Traiter principalement les sinistres automobiles hors province, traiter les sinistres en transport et cargo au téléphone et sur la route, constater et déterminer l’envergure des dommages, négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des assurés.

Nous recherchons actuellement un expert en sinistres pour rejoindre notre équipe à Montréal!

Qualifications et expérience :

• Licence d'expert en sinistres AMF valide - Classe 5A
• Au moins 3 ans d'expérience dans le règlement des sinistres ; expérience dans le domaine des sinistres automobiles
• Permis de conduire valide
• Compétences en matière de négociation et bonne gestion du temps
• Esprit d'équipe et dévoué au service à la clientèle

 Responsabilités:

• Recueillir les versions des faits des assurés et/ou des témoins / tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et de service à la clientèle.
• Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre; communiquer des recommandations bien fondées aux clients.
• Constater et déterminer l’envergure des dommages selon les normes de nos clients. .
• Négocier un règlement équitable et satisfaisant pour toutes les parties en cause.
• Participer au développement des affaires en rencontrant régulièrement les clients actuels.
• S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.

Nous accueillons et encourageons les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d'évaluation.

Déclaration sur le recrutement non sollicité de candidats – Agences de recrutement
Nous et nos sociétés affiliées n’acceptons pas les CV non sollicités envoyés par des recruteurs tiers et demandons par la présente aux agences de ne pas contacter directement nos employés ou nos gestionnaires afin de leur présenter des candidats. Nous ne paierons aucun frais pour tout placement résultant de la réception d’un CV non sollicité et considérerons tout CV non sollicité transmis comme une information publique. Nous acceptons uniquement les CV soumis directement par les candidats.

We have an existing opening to add a Claims Adjuster to our team in Montreal!

Primarily process out-of-province automobile claims, handle transportation and cargo claims over the phone and on the road, ascertain and determine the extent of damage, negotiate claims settlement on behalf of insurance companies or for insureds.

Qualifications and Experience:

• Valid AMF Claims Adjuster License - Class 5A
• At least 3 years of experience in claims settlement; experience in auto claims
• Valid Driver's License
• Negotiation skills and good time management skills
• Team player who is dedicated to customer service

 
Responsibilities:

• Collect the versions of the facts from the insureds and/or witnesses/third parties by questioning them with tact and vigilance, according to our clients' quality and customer service standards.
• Investigate the facts and circumstances in order to determine the cause and responsibility of the loss; Communicate well-founded recommendations to clients.
• Determine the extent of the damage according to our clients' standards. .
• Negotiate a fair and satisfactory settlement for all 
• Negotiate a settlement that is fair and satisfactory to all parties involved.
• Participate in business development by meeting regularly with current clients.
• Performs assigned duties in accordance with established work standards, policies and procedures.
• Participate in business development by meeting regularly with current clients.
• Performs assigned duties in accordance with established work standards, policies and procedures.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

Company:

Company:

Company:

IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.

We are seeking a Full Time Call Center Specialist to join our team in Little Rock, Arkansas!

Reporting to the Claims Supervisor, the Call Center Specialist is the first point of contact regarding new and existing claims.

Role Responsibilities:

• Answer incoming calls for new claims

• Make outgoing calls for messages received regarding new claims

• Enter new claim information into the client website

• Messages examiner with information regarding existing claims

• Communicates with insureds and co-workers in a professional, positive and proactive manner.

• Work collaboratively across all internal departments.

• Adhere to all company and department personnel policies and procedures.

• Other related responsibilities and tasks as assigned by your immediate supervisor or other management as directed.

• Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

Qualifications:

• High School Diploma required; Bachelor’s degree is preferred

• Proficient in Microsoft Office 

• Good typing and spelling skills preferred

• Problem solver

• Strong communicator (verbal and written)

• Ability to multi-task and handle high volume of concurrent tasks

• Work collaboratively with others inside and outside the company

Environment/Working Conditions:

• Only US residents will be considered

• Dynamic environment with tight deadlines and changing priorities

• All prospective employees must pass a background check

• Remote working, but may be called into work in the office temporarily or permanently at any time

• Hourly Rate of Pay: $17 USD per hour

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies do not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

Company:

Company:

Company:

Company:

We have an existing opportunity to add a Senior/Intermediate Property Field Adjuster to our Southwestern Ontario Team! You will work in a Hybrid based environment supporting field requests within London/Windsor and surrounding areas. Candidates may be based in London or Windsor while covering a large and diverse territory across Southwestern Ontario.

Job Summary
We are seeking a Field Residential/Commercial Property Adjuster to join our growing claims team in Southwestern Ontario. This role is well suited to a self-driven professional seeking a flexible and rewarding career, who is motivated to build strong client relationships and continue developing toward more complex losses.

In this position, you will investigate, evaluate, manage, and resolve commercial property claims from initial loss through to final settlement, while delivering an exceptional experience to our clients, brokers, and stakeholders. You will also play a key role in developing and maintaining a strong client base across Southwestern Ontario. For the right candidate, this role offers a clear development pathway toward Large Loss and complex claims handling.

The ideal candidate brings strong technical expertise, sound judgment, and a customer-focused approach, along with a CIP designation and 3 to 5 years of commercial property adjusting experience.

Key Responsibilities

• Investigate, evaluate, and settle moderate to complex commercial property claims in accordance with policy wordings, company guidelines, and regulatory requirements.
• Analyze coverage, determine liability, and assess damages related to property losses (e.g., fire, water, wind, theft).
• Coordinate and communicate effectively with insureds, brokers, contractors, engineers, and legal counsel.
• Prepare accurate and thorough claim files, reports, estimates, and settlement documentation.
• Negotiate settlements professionally and within appropriate authority levels.
• Maintain compliance with internal standards, service commitments, and industry best practices.
• Identify subrogation opportunities and potential fraud indicators when applicable.
• Provide guidance and support to less experienced adjusters, as required.

Qualifications and Experience:

• 3 to 5 years of experience handling commercial property claims.
• CIP (Chartered Insurance Professional) designation required.
• Strong knowledge of commercial property policy coverage and claims practices.
• Excellent analytical, negotiation, and decision-making skills.
• Demonstrated ability to manage multiple claims while meeting deadlines.
• Strong written and verbal communication skills.
• Proficiency with claims management systems and estimating tools.
• Valid driver’s license and ability to travel as required.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.scm.ca or www.claimspro.ca to learn more.
 

What we offer:
•    Competitive pay: $80,300k-$111,500k per year
•    For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

•    In addition, you’ll enjoy:
•    Pay-for-Performance Incentives 
•    Work-Life Balance & Hybrid/Remote Work Opportunities 
•    E-flex Benefits Program & Wellness Initiatives 
•    Registered Retirement Savings Plan (RRSP) with 2% Match 
•    Training, Career Development, and Employee Recognition Programs 
•    Reimbursement for Adjusting Licenses and Dues
•    Employee Referral Bonuses
•    Employee Perks (access to vendor discount programs)
 

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

Company:

En tant qu’une des plus grandes entreprises d’expertise en sinistre au Canada, nous sommes toujours à la recherche des esprits les plus brillants pour nous aider à exceller dans l'industrie.  Nous recherchons actuellement un enquêteur pour rejoindre notre Unité des enquêtes spéciales (USE) à temps plein, afin de couvrir la région du Grand Montréal et ses environs. 

L’Unité spéciale d’enquêtes (USE) d’IndemniPro, reconnue dans l’industrie de l’assurance de dommages, répond aux besoins de ses clients en matière d’enquêtes spécialisées. L’Unité spéciale d’enquêtes (USE) d’IndemniPro est composée d’experts en sinistre, formés aux méthodes d’enquêtes modernes, et qui peuvent s’occuper d’enquêtes complexes et délicates en assurance des particuliers et en assurance entreprises. Nos experts en sinistre sont mobiles à l’échelle provinciale et peuvent colliger tous types d’éléments de preuves défendables et présentables en cas de judiciarisation des dossiers de sinistres.

L’Unité spéciale d’enquêtes (USE) traite des dossiers d’incendies pertes majeures, d’activités illégales - drogue, blanchiment argent et de prête-nom, vols d’équipement et de véhicules récréatifs. Cette équipe est rompue à de nombreuses techniques d’enquêtes :

• Entrevues cognitives
• Interrogatoire des suspects
• Entretiens avec des personnes vulnérables
• Déclarations de témoins
• Examens de scène
• Collecte de preuves médico-légales
• Collecte de preuves électroniques
• Recherche d’antécédents
• Enquête financière
• Collecte de renseignements
• Recherche et analyse de preuves
• Témoignage en cour

Exigences du poste :

• Détenant un permis d’expert en sinistre de l’AMF.
• Plus de 5 ans d'expérience en matière d'enquêtes de réclamations d'assurance, enquêtes sur les vols, incendie, couvertures, etc.  Une attention particulière sera également accordée aux personnes ayant une expertise significative dans un secteur d'activité en fonction de leur expérience.
• Formation post-secondaire ou équivalence en formation
• Connaissance de l'informatique et capacité d'apprendre de nouveaux programmes
• Posséder un permis d’expert en sinistre valide
• Être disposé à voyager au Québec
• Permis de conduire valide

Compétences requises:

• Capacité à travailler en équipe
• Précision et souci du détail
• Pratique de l'écoute active et de la synthèse de preuves et d'évaluations analytiques afin de fournir des conclusions/actions solides et justifiables lorsque cela est nécessaire
• Expérience dans la préparation et la conduite d'entretiens enregistrés
• Capacité à gérer avec professionnalisme et tact les conversations difficiles et les confrontations.
• Maîtrise de Microsoft Office, y compris Word, Excel et Outlook
• Compétences analytiques et rédactionnelles supérieures à la moyenne
• À l'aise pour discuter et proposer des solutions ou des recommandations aux clients
• Lire et comprendre les réglementations/politiques et les appliquer aux enquêtes
• Excellentes aptitudes à la communication orale et écrite en anglais et en français.

En travaillant chez nous, vous aurez la possibilité d'atteindre vos objectifs et de vous épanouir selon vos propres conditions. Non seulement vous porterez la collaboration à un tout autre niveau, mais votre travail sera également rempli de défis stimulants et d'apprentissage en cours d'emploi chaque jour.

Nous et nos sociétés affiliées accueillons et encourageons les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d’évaluation.

Déclaration sur le recrutement non sollicité de candidats – Agences de recrutement
Nous et nos sociétés affiliées n’acceptons pas les CV non sollicités envoyés par des recruteurs tiers et demandons par la présente aux agences de ne pas contacter directement nos employés ou nos gestionnaires afin de leur présenter des candidats. Nous ne paierons aucun frais pour tout placement résultant de la réception d’un CV non sollicité et considérerons tout CV non sollicité transmis comme une information publique. Nous acceptons uniquement les CV soumis directement par les candidats.

As one of Canada's largest loss adjustment firms, we are always looking for the brightest minds to help us excel in the industry. We have an existing opening for an Investigator to join our Special Investigations Unit (SIU) on a full-time basis to cover the Greater Montreal area and its surroundings.

ClaimsPro/IndemniPro's Special Investigations Unit (SIU), recognized in the property and casualty insurance industry, meets its clients' needs for special investigations. ClaimsPro/IndemniPro's Special Investigations Unit (SIU) is made up of Claims Adjusters trained in modern investigation methods who can handle complex and sensitive investigations in personal and commercial lines insurance. Our

Claims Adjusters are mobile throughout the province and can gather all types of defensible and presentable evidence if claims cases go to court.

The Special Investigations Unit (SIU) handles cases involving major fire losses, illegal activities such as drugs, money laundering and fronting, and theft of equipment and recreational vehicles. This team is skilled in a wide range of investigative techniques:

• Cognitive interviews
• Interrogation of suspects
• Interviews with vulnerable individuals
• Witness statements
• Scene examinations
• Forensic evidence gathering
• Electronic evidence gathering
• Background checks
• Financial investigations
• Information gathering
• Evidence research and analysis
• Testifying in court

Role Requirements:

• Must hold an AMF-certified claims adjuster license.
•  More than 5 years of experience in investigating insurance claims, theft, fire, coverage, etc. Special consideration will also be given to individuals with significant expertise in a particular business line based on their experience.
• Post-secondary education or equivalency in training
• Computer literacy and ability to learn new programs
• Valid Claims Adjuster license
• Willingness to travel within Quebec
• Valid Driver's license

Competencies Required:

• Ability to work in a team
• Accuracy and attention to detail
• Practiced in active listening and summarizing evidence and analytical assessments to provide solid and supportable conclusions/actions when required
• Experienced in preparing and conducting recorded interviews
• Ability to professionally and tactfully handle difficult conversations and confrontation
• Proficiency with Microsoft Office, including Word, Excel, and Outlook
• Above-average analytical and writing skills
• Comfortable with discussing and providing solutions or recommendations to clients
• Reading and understanding regulations/policies and applying them to investigations
• Excellent oral and written communication skills in English and French.

Working here, you will be empowered to achieve your goals and thrive on your own terms. Not only will you take collaboration to a whole new level, but your work will also be filled with exciting challenges and on-the-job learning every single day.

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.