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AB and BI Adjuster
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Company:ClaimsPro LP AB and BI Adjuster Job Description: Overview ClaimsPro is Canada’s largest independent insurance adjusting firm. We employ over 700 independent adjusters from across Canada. Our team is made up of some of the best and brightest talent in the business and we empower them with the tools, technology and support that they require to excel in their careers and help our clients reach their full potential. Why should you consider a career with ClaimsPro? - You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust software.
- As one of the seven companies under the SCM Insurance Services umbrella, you have the potential for you grow your career in a multitude of areas.
- Your workload is balanced and you will be compensated for your billable hours.
- You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.
Want to learn more? Visit www.scm.ca or www.claimspro.ca Job Responsibilities - Investigate, negotiate and settle claims
- Claim investigations as required for exposure and within account guidelines parameters.
- Make initial contact as per account guidelines.
- Report to client as per account guidelines.
- Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
- Provide high level of customer service to clients and the insured
- Participate and share ownership and responsibility for after hours customer service requirements
Qualifications & Experience - University degree or post-secondary education related to insurance
- Equivalency in combination of education and experience will be considered.
- Ongoing commitment to education and learning.
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Can qualify for appropriate level of Adjuster’s license, and currently pursuing CIP designation
- Proficient with use of Microsoft Office Products (Outlook, Word, Excel, Onedrive)
- Previous adjusting experience preferred
- Advanced communication skills including:
- Effective written skills including grammar and those of a technical nature
- Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
- Strong commitment to ongoing education and learning.
The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. - To succeed in this role, the ideal candidate should have background/experience in Auto, General Liability, Accident & Benefits (Section B), and Bodily Injury claims as well as the following competencies;
- Effective Analytical Skills
- Effective communication skills (verbal, written and presentation)
- Organizational skills
- Interpersonal skills
- Relationship Building skills
- Demonstrated and proven leadership skills
- Sense of urgency and responsiveness
Environment/Working Conditions - This position requires some travel
- Start-up environment
- Positive Team Dynamics
- All prospective employees must pass a background check
- Time Allocation estimations are subject to change
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
| ClaimsPro/IndemniPro | Toronto | Ontario |
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Accident Benefit Adjuster MVAC
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Company:ClaimsPro LP Accident Benefit Adjuster MVAC Job Description Summary Job Description: Why join ClaimsPro? We are proud of our people and it shows: • you will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories; • your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit; • you will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers; • you will be supported by experienced local claims support, centralized after hours support, and dictation services; • your claims load is driven by senior executives and business development staff from coast to coast; • you are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending; • you are working in parallel with other SCM Insurance services - RMS Risk Management, XPERA Risk Mitigation & Security, ESM Emergency Security Management, SCM Health Solutions, IPG International Programs Group, PARIO Engineering and Environmental Sciences, and OPTA Information Intelligence. • your continuous education fees are reimbursed to maintain your license; • your workload is balanced to ensure you can maintain a high quality level and manage your abeyance; Visit www.scm.ca or www.claimspro.ca to learn more - The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.
- To succeed in this role, the ideal candidate should have background/experience in Auto, Accident & Benefits (Section B), and Bodily Injury claims as well as the following competencies;
- Effective Analytical Skills
- Effective communication skills (verbal, written and presentation)
- Organizational skills
- Interpersonal skills
- Relationship Building skills
- Demonstrated and proven leadership skills
- Sense of urgency and responsiveness
Qualifications and Experience: - University degree or post-secondary education related to insurance
- Minimum of 3 years’ experience
- Equivalency in combination of education and experience will be considered.
- Ongoing commitment to education and learning.
- Effective analytical skills, including identification of cause and effect dynamics
- Good investigative manner
- Able to draw valid conclusions and effectively communicate them.
- Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
- Adjuster’s license, or currently pursuing CIP designation
- Advanced communication skills including:
- Effective written skills including those of a technical nature
- Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience.
- Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
- Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
- Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
- Strong commitment to ongoing education and learning.
| ClaimsPro/IndemniPro | Markham | Ontario |
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Accounts Receivable Clerk
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Company:ClaimsPro LP - Shared Services Accounts Receivable Clerk Job Description Summary Job Description: - Contacting past due clients in regard to overdue accounts and assist in reconciling accounts
- Record, update and maintain collection notes within SCM systems
- Creation of biweekly and monthly collection lists
- Resolving payment issues and client inquiries
- Liaise internally with team members, Operations and Management
- Issuing past due letters to overdue accounts using SCM systems
- Strategically maximize collection activities
- Assist administration team in payment allocation
- Identify areas of collections including follow-up Identifying items for write off or potential 3rd party collection requirements
- Completing KPI reporting
- Maintain and review account files Resolve payment issues
- Electronic filing
- Respond to audit inquiries in a timely manner.
- Special projects as assigned.
- Other financial duties as required
Qualifications and Experience - Grade twelve diploma
- Preference will be given to candidates with or working towards accounting certificate or diploma Minimum 2-5 years’ experience in Accounts Receivable
- Demonstrated strong attention to detail and accuracy.
- Strong Word and intermediate Excel skills
- Previous business to business insurance experience is an asset but not required
| SCM Insurance Services | Edmonton | Alberta |
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Actuarial Analyst - Insurance/Data Science (Markham)
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Company:Opta Information Intelligence Corp. Actuarial Analyst - Insurance/Data Science (Markham) Job Description Summary Job Description: Reporting to the SVP Professional Services and as an important representative of Opta’s leadership in digital, Big Data and AI expertise, the incumbent will be responsible for supporting, building and analyzing rates for any class of business, deliver customer insights, recommended actions, identify relationships and build repeatable processes for customer validations and presentations. In addition, the successful candidate will support team members to build models and tools for customers where required. Post-live support to customers and support sales staff on analyzing usage and monitoring success of Opta’s analytics products and solutions. Accuracy and balancing technical discipline and business problems are important. The incumbent will utilize multiple technical tools on a daily basis. Technologies that will be used include R, Python, Access, Excel, SQL and other similar related data management tools. The incumbent must have the ability to create macros, worksheets, databases, basis program scripts / macros / select criteria to accommodate requests and evolving needs. This person will work close with Operations, Sales, R & D and IT teams to help customer’s implement and customize Opta products and solutions. To be considered for this role - MUST HAVE - Passed at least 5 CAS exams and ACAS is preferred Key Responsibilities (include but not limited to) - Support and where possible, build rate and class plans for various lines of business where data is available or provided.
- Prepare, coordinate and analyze customer data set and deliverables. Create customer presentations, produce validation results and other documentation.
- Perform trending analysis to identify relationships, areas of improvement and further refinement.
- Review the data and techniques applied to ensure its integrity, identify new methods and improved results.
- Produce reports, models and solutions based on business objectives and strategic requirements.
- Aide in the setup, process improvement and maturing of an analytics practice with in the organization.
- Work with stakeholders on strategic research and development of Opta product lines.
- Provide summary reporting to sales team and management on his/her ongoing work, analysis and projects.
Competencies required: - Strong mathematical and statistical background
- Strong problem solving and analytical skills
- Communicate ideas/decisions clearly
- Strong ability to create visually impactful results and findings.
- Ability to build and maintain good relationships with internal and external stakeholders.
- Strong service orientation – actively looking for ways to help people.
- Detail and process oriented.
- Self-motivated.
- Strong work ethic.
- Works well on his/her own and in a team environment.
- Excellent time management and organizational skills with the ability to multi-task.
- Ability to prioritize and complete tasks with strong attention to detail and accuracy.
Education, knowledge and experience required: - 4+ years of insurance actuarial experience
- Passed at least 5 CAS exams
- Written and oral fluency in English. French is an asset
- Completion of a post-secondary degree such as Math, Economics, Actuarial or Commerce
- Strong analytical and problem solving skills with the capability to look for solutions outside existing boundaries.
- Adept at statistical analysis, trending and very detail oriented.
- Highly proficient in some of the following: MS Access, Excel, Access, SQL, R, SAS with a strong understanding of computer systems.
- Familiarity with data mining techniques, ETL practice and solutions within a Data Warehouse environment.
- Confident in creating advanced spreadsheets, databases and comprehension
- Experience effectively identifying (non-technical) user requirements, develop and execute a plan to deliver those requirements.
- P&C industry knowledge would be an asset.
Accountabilities (and to whom): - Accountable to SVP Professional Services
- Meet deadlines for customer validations and go/no-go decision presentations.
- Meet customer project deadlines for rate building, analysis, related models and recommendations.
- Meeting and exceeding expectations of clients, Strategic Partners and internal staff.
OPTA and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
| Opta Information Intelligence | Markham | Ontario |
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Adjoint(e) administratif(ve)
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Company:ClaimsPro LP Adjoint(e) administratif(ve) Job Description Summary Job Description: Le poste en brefSoutenir et aider un ou plusieurs experts en sinistre dans leurs activités quotidiennes en assurant une gamme complète de services de soutien administratif. Formation, connaissances et expérience requises • Sens de l’organisation • Souci du détail • Approche axée sur la prestation de services de qualité aux clients • Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement • Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens Responsabilités • Préparer l'ouverture des dossiers en sinistres et y joindre les documents nécessaires. • Monter des dossiers pour envoyer aux clients. • Dictée des réclamations et des documents requis • Préparer des lettres. • Préparer des rapports de sinistres sur la direction de l’expert conseil • Facturer des dossiers • Faire le recouvrement des comptes clients • Faire des photocopies et de la numérisation de documents • Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc. Compétences requises pour réussir • Secondaire V • Bilinguisme – facilité en anglais requise • Un minimum de 5 années d'expérience • L'expérience de la dictée est un atout • Excellente connaissance des logiciels MS Office - surtout Word • Vitesse et précision • Bon esprit d'équipe
| ClaimsPro/IndemniPro | Joliette | Quebec |
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Adjoint(e) administratif(ve)
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Company:ClaimsPro LP Adjoint(e) administratif(ve) Job Description Summary Job Description: Le poste en bref Soutenir et aider un ou plusieurs experts en sinistre dans leurs activités quotidiennes en assurant une gamme complète de services de soutien administratif. Formation, connaissances et expérience requises • Sens de l’organisation • Souci du détail • Approche axée sur la prestation de services de qualité aux clients • Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement • Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens Responsabilités • Préparer l'ouverture des dossiers en sinistres et y joindre les documents nécessaires. • Monter des dossiers pour envoyer aux clients. • Dictée des réclamations et des documents requis • Préparer des lettres. • Préparer des rapports de sinistres sur la direction de l’expert conseil • Facturer des dossiers • Faire le recouvrement des comptes clients • Faire des photocopies et de la numérisation de documents • Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc. Compétences requises pour réussir • Secondaire V • Bilinguisme – facilité en anglais requise • Un minimum de 5 années d'expérience • L'expérience de la dictée est un atout • Excellente connaissance des logiciels MS Office - surtout Word • Vitesse et précision • Bon esprit d'équipe Lieux du poste succursale 23011, Montréal Crémazie
| ClaimsPro/IndemniPro | Montréal | Quebec |
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Adjoint(e) administratif(ve) - Contrat
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Company:ClaimsPro LP Adjoint(e) administratif(ve) - Contrat Job Description Summary Job Description: Le poste en bref Soutenir et aider un ou plusieurs experts en sinistre dans leurs activités quotidiennes en assurant une gamme complète de services de soutien administratif. Formation, connaissances et expérience requises • Sens de l’organisation • Souci du détail • Approche axée sur la prestation de services de qualité aux clients • Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement • Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens Responsabilités • Préparer l'ouverture des dossiers en sinistres et y joindre les documents nécessaires. • Monter des dossiers pour envoyer aux clients. • Dictée des réclamations et des documents requis • Préparer des lettres. • Préparer des rapports de sinistres sur la direction de l’expert conseil • Facturer des dossiers • Faire le recouvrement des comptes clients • Faire des photocopies et de la numérisation de documents • Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc. Compétences requises pour réussir • Secondaire V • Bilinguisme – facilité en anglais requise • Un minimum de 5 années d'expérience • L'expérience de la dictée est un atout • Excellente connaissance des logiciels MS Office - surtout Word • Vitesse et précision • Bon esprit d'équipe
| ClaimsPro/IndemniPro | Montréal | Quebec |
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Adjoint(e) administratif(ve) Bilingue - Admin Assistant Part-time
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Company:ClaimsPro LP Adjoint(e) administratif(ve) Bilingue - Admin Assistant Part-time Job Description: Le poste en bref Soutenir et aider un ou plusieurs experts en sinistre dans leurs activités quotidiennes en assurant une gamme complète de services de soutien administratif. C'est un role a temps partiel. Formation, connaissances et expérience requises • Sens de l’organisation • Souci du détail • Approche axée sur la prestation de services de qualité aux clients • Capacité de bien communiquer avec autrui, en écoutant activement et en s'exprimant clairement • Capacité de collaborer efficacement avec ses collègues, grandes habiletés pour les relations interpersonnelles et capacité reconnue de traiter avec tact avec des gens Responsabilités • Préparer l'ouverture des dossiers en sinistres et y joindre les documents nécessaires. • Monter des dossiers pour envoyer aux clients. • Dictée des réclamations et des documents requis • Préparer des lettres. • Préparer des rapports de sinistres sur la direction de l’expert conseil • Facturer des dossiers • Faire le recouvrement des comptes clients • Faire des photocopies et de la numérisation de documents • Accomplir différentes tâches générales de bureau telles que répondre au téléphone, effectuer le classement, etc. Compétences requises pour réussir • Secondaire V • Bilinguisme – facilité en anglais requise • Un minimum de 5 années d'expérience • L'expérience de la dictée est un atout • Excellente connaissance des logiciels MS Office - surtout Word • Vitesse et précision • Bon esprit d'équipe
| ClaimsPro/IndemniPro | Montréal | Quebec |
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Adjoint(e) Administratif(ve)- Dictaphoniste
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Company:ClaimsPro LP Adjoint(e) Administratif(ve)- Dictaphoniste Job Description Summary Job Description: Le poste en bref Faire la dictée numérique et du travail de bureau. Formation, connaissances et expérience requises • Sécondaire V
• 2 années d’expérience
• Bonne connaissance des outils Microsoft Office
• Expérience en dictée numérique Responsabilités • Transcrit à partir du dictaphone des rapports de réclamation très complexes ou techniques selon les normes reconnues du SCM.
• Complète toutes sortes de formulaires tels que preuves de perte, quittances, etc.
• Recueille et assemble diverses pièces justificatives requises pour le règlement de dossiers de réclamations de façon claire et ordonnée afin de les insérer dans les rapports de réclamations.
• Accomplit diverses tâches générales de bureau telles que répondre au téléphone, le classement, etc.
| ClaimsPro/IndemniPro | Gatineau | Quebec |
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Adjuster
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Company:ClaimsPro LP Adjuster Job Description Summary Junior to intermediate adjusters needed to work in Mississauga or Hamilton. Job Description: Role Summary We are currently looking to add an experienced Auto and/or Property Desk Adjuster to our NCU team at the Enterprise Road Office, Mississauga or our downtown Hamilton office. Must be able to immediately qualify for at least a Probationary license in ON and level 1 in AB and BC. The Independent Adjuster actively adjusts claims while ensuring that the highest level of customer service is maintained. The duties require extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities. To succeed in this role, the ideal candidate should have background/experience in auto claims, commercial lines would be an asset.
Competencies required to succeed o Excellent knowledge of property claims adjusting. o Strong business and report writing skills. o Significant ability to use technology, particularly claims systems and Xactimate, effectively and efficiently o A focus on customer service, with both insured and examiners o Ability to manage abeyances, pending files, and influxes due to major weather events - Responsibilities
Responsible for the investigation and adjusting of property claims, the successful candidate provides ClaimsPro and Client standard quality service and facilitates prompt and equitable settlement of claims within the parameters of corporate policies. Specifically, this requires the adjuster to: o Investigate, negotiate and settle claims o Direct field investigations as required for exposure and within account guidelines parameters. o Make initial contact as per account guidelines. o Report to client as per account guidelines. o Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements o Provide high level of customer service to clients and the insured - Education, knowledge and experience required
o At least 2 years' relevant experience in property claims adjusting o Must be able to obtain a Probationary license in ON and a level 1 Adjuster's license in other provinces as needed o Ongoing commitment to education and learning o Effective analytical skills, including identification of cause and effect dynamics o Good investigative manner o Able to draw valid conclusions and effectively communicate them o Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information Advanced communication skills including: o Effective written skills including those of a technical nature o Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience. o Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner. o Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner. o Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations. o Strong commitment to ongoing education and learning.
Environment/Work Conditions
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
| ClaimsPro/IndemniPro | Mississauga | Ontario |
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