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Company:

ClaimsPro LP

Administrative Assistant - Temporary Contract - Calgary, Alberta, Canada

 

 

We have an existing opportunity to add a Full-time (contract) Data Entry/ Administrative Assistant to our team! This position will be covering a Short-Term leave (9 months) and is for our ClaimsPro Centralized Services department.

Compensation: $37,000 CAD annually.

Loss Adjusting is a fast-paced, complex field of insurance with no 2 files quite the same. Whether it be a home fire, a fender-bender, or an injury caused by a major accident, the ClaimsPro team determines coverage, legal liability, and settles claims with excellent customer service.

ClaimsPro relies on their Administrative Assistants to support the branch staff and producers in the delivery of quality service to our clients.

The key focus of the position is to provide effective and efficient administrative support within a fast paced environment. The position duties include typing, computer work on our internal software program and MS Office, billing/invoicing, and may also provide other administrative and clerical support to various branch staff. Other duties as may be required.

Responsibilities
• Transcribes data from source documents following generally standardized procedures using coding skills and some judgement, for review by the adjuster
• Other duties as assigned

Education, knowledge and experience required
• Grade twelve diploma
• A post-secondary diploma in Office Administration will be given preference.
• Proven ability to contribute to and work well within a team environment
• All prospective employees must pass a background check

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

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Company:

ClaimsPro LP

Supervisor, Liability Claims, Remote

Compensation range: $80,300.00 - $111,500.00 annually

 

 

We have an existing opportunity to add a Liability Claims Supervisor to our team!

The Liability Claims Supervisor will actively manage the day to day Adjusting Team composed of Liability desktop adjusters. This position involves leading and managing staff within our National Accounts business division with respect to quality and customer service excellence, training and development, and technical support. This role is critical in ensuring the delivery of quality adjusting services while supporting the growth and development of the unit. The supervisor will also be required to manage production targets and quality targets as needed to support the department’s goals. To succeed in this role, the ideal candidate should have experience in Commercial lines Liability claims.

Role Responsibilities:

• Meet or exceed service level agreements for our Commercial Clients.
• Create a high-performance work environment
• Support achievement of financial and production targets through management of KPIs such as abeyance, cycle time, adjuster billings, claims response times, and interim and final billings
• Completion of quality assurance reviews to ensure quality standards are met
• Weekly review of the operational dashboard KPI targets  
• Responsible for handling escalated complaints to ensure resolution reached
• Provide leadership, guidance and mentoring to direct reports to achieve their full potential
• Act in a consultative and advisory capacity on claims matters and technical issues
• Individual meetings with adjuster for approval of denials and settlements above the adjusters’ authority
• Participate in the recruitment, selection and performance management of staff

Qualifications & Experience:

• University degree or combination of education and equivalent business experience
• CIP Designation or working towards completion (must have relevant CIP courses needed for Adjuster license qualification)
• Minimum of 7 years’ experience in Personal Lines and Commercial Liability claims adjusting
• Prior Supervisory experience an asset
• Fully licensed as an Adjuster in Ontario and multiple provincial jurisdictions except Quebec, OR has the ability to be licensed as an Adjuster in Ontario and multiple provincial jurisdictions except Quebec
• Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
• Demonstrated leadership in training and mentoring junior staff and creating a career path
• Strong computer skills including working knowledge of Microsoft Office Suite and an ability to learn new technical systems including Client claims systems
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations
• Bilingual is an asset

Why should you consider a career with ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from across Canada.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading Claim Space software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your workload is balanced and is driven by senior executives and business development staff from coast to coast.
• You will be entitled to a multitude of benefits such as education fee reimbursement, mentorship programs and a flex-benefit health and dental plan that allows you to customize your coverage.
• Our local office will welcome you, provide you with a nice office, friendly coworkers, and a place to grow your career.

With over 90 branches in Canada, ClaimsPro is the largest supplier of claims management services, coast to coast. Our claims professionals offer a broad range of expertise across multiple disciplines and are committed to providing the highest quality of service to our clients. Visit  www.claimspro.ca to learn more.

What We Offer:

• Competitive Pay: $80,300 to $111,500 CAD Annual. Salary is commensurate with experience, qualifications, and internal equity.
• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

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Company:

ClaimsPro LP

Account Manager -Remote

Compensation range: $80,300.00 - $111,500.00 annually

 

 

We have an existing opportunity for an Account Manager. You will be working with the National Accounts Leadership team, as the main responsibility of this role is to provide/manage effective claims management solutions for our top commercial and personal lines clients.

Why join ClaimsPro?

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories.
• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit.
• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers.
• You will be supported by experienced local claims support, centralized after hours support, and dictation services.
• Your claims load is driven by senior executives and business development staff from coast to coast.
• You are compensated for your billable hours and other costs.
• Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending.
• Your continuous education fees are reimbursed to maintain your license.
• Your workload is balanced to ensure you can maintain a high-quality level and manage your abeyance.

Role Responsibilities:

• Management of a portfolio of client accounts relating to automobile, property and general liability exposures.
• Establish and implementation of Best Handling Practices unique to each client.
• Performance of day-to-day tasks such as responding to client stakeholders, internal stakeholders (operations, sales) and addressing inquiries / concerns as needed.
• Create and Maintain Service Level Agreements and Claims Handling Process/Guideline documents as per Client contractual obligations
• Conduct regular stewardship and client facing meetings
• Support achievement of financial and production targets through management of KPIs such as abeyance, adjuster billings, claims response times, cycle times, and account receivables.
• Adjuster Performance management through quality assurance reviews and audits, regular adjuster meetings and complaint management
• Weekly review of the operational dashboard KPI targets  
• Potential leadership, guidance and mentoring of a dedicated adjusting team
• Act in a consultative and advisory capacity on claims matters and technical issues
• Participation in the RFP process for new business and existing client contract renewals

Qualifications & Experience:

• University Degree and/or CIP/FCIP Designation
• Minimum of 7 years’ experience in Property & Casualty claims adjusting, multi provincial experience preferred
• Fully licensed in Ontario or ability to be fully licensed in Ontario and other Provinces
• Strong communication skills, including listening, interviewing, negotiating, and must be able to flex style appropriate to audience
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
• Strong computer skills including working knowledge of Microsoft Office Suite, specifically Excel, Word and PowerPoint and an ability to learn new technical systems
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations
• Strong negotiation skills
• Ability to speak and write in French is an asset

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#ClaimsPro

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Company:

ClaimsPro LP

Expert en sinistres - Division des risques spéciaux -Montréal, Quebec, Canada

 

 

Nous recherchons actuellement un expert en sinistres pour renforcer notre équipe de Montréal.

Le poste en bref

Enquêter sur tout type de réclamation en assurance des particuliers et en assurances des entreprises, évaluer les dommages et négocier le règlement de sinistres pour le compte de compagnies d'assurance ou pour des autoassurés.

Formation, connaissances et expérience requises :

• Expérience en règlement de sinistres - responsabilité civile

• Bonnes aptitudes en communications interpersonnelles

• Aptitudes à négocier

• Bonne gestion du temps

• Faire preuve d’esprit d’équipe

• Dédié au service à la clientèle

Responsabilités :

• Recueillir les versions des faits des assurés et/ou des témoins/tiers en les interrogeant avec tact et vigilance, selon les normes de qualité de nos clients et du service à la clientèle.

• Enquêter sur les faits et circonstances afin de déterminer la cause et la responsabilité du sinistre; communiquer des recommandations bien fondées aux clients.

• Constater et déterminer l’étendue des dommages selon les normes de nos clients.

• Négocier un règlement équitable et satisfaisant pour toutes les parties en cause.

• Participer au développement des affaires en rencontrant régulièrement les clients actuels.

• S'acquitter des tâches qui lui sont confiées conformément aux normes de travail, politiques et procédures établies.

Compétences requises pour réussir :

• Un diplôme d’études universitaires ou d’études collégiales spécialisées en droit criminel, en droit et en sécurité, ou en administration des affaires. Votre éducation formelle en jugement; les compétences que vous avez acquises en travaillant dans le milieu juridique peuvent faire de vous un candidat idéal pour un poste d’expert en sinistres.

• Spécialisation dans les dossiers erreurs et omissions et/ou responsabilité des administrateurs et dirigeants.

• Permis d’expert en sinistres valide de l’AMF - catégorie 5A

• De 7 à 10 ans d'expérience en règlement de sinistres

• Permis de conduire valide

• Bilinguisme un atout
   

Compétences requises :

• Autonomie et sens des responsabilités;

• Capacité d'analyse et de jugement

• Souci du travail bien fait et respect des échéances;

• Bonnes aptitudes à la rédaction.

Nous et nos sociétés affiliées accueillons et encourageons les candidatures de personnes handicapées. Des aménagements sont disponibles sur demande pour les candidats tout au long du processus de recrutement et d’évaluation.

Déclaration sur le recrutement non sollicité de candidats – Agences de recrutement
Nous et nos sociétés affiliées n’acceptons pas les CV non sollicités envoyés par des recruteurs tiers et demandons par la présente aux agences de ne pas contacter directement nos employés ou nos gestionnaires afin de leur présenter des candidats. Nous ne paierons aucun frais pour tout placement résultant de la réception d’un CV non sollicité et considérerons tout CV non sollicité transmis comme une information publique. Nous acceptons uniquement les CV soumis directement par les candidats.

Claims Adjuster – Specialty Risk Division (SRD) - (Montréal, QC)

Role Summary:

Investigate all types of personal and commercial insurance claims, assess damages and negotiate settlements on behalf of insurance companies or self-insured companies.

Qualifications:

• A university degree or college diploma specializing in criminal law, law and security, or business administration.

• Specialization in errors and omissions and/or directors' and officers' liability files

• Experience in claims adjustment - Liability

• Valid AMF Claims Adjuster License - Class 5A

• 7-10 years experience in claims adjustment

• Valid driver’s license

• Bilingualism an asset - Good oral and written communication skills in both French and English

• Negotiation skills

• Good time management skills

• Demonstrate team spirit

• Dedicated to customer service

Responsibilities:

• Gather statements from insured parties and/or witnesses/third parties by interviewing them tactfully and attentively, in accordance with our clients' quality and customer service standards

• Investigate the facts and circumstances to determine the cause and liability for the claim; communicate well-founded recommendations to clients

• Assess and determine the extent of damage according to our clients' standards

• Negotiate a fair and satisfactory settlement for all parties involved

• Participate in business development by meeting regularly with current clients

• Perform assigned tasks in accordance with established work standards, policies and procedures

Environment/Work Conditions  

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. 

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#ClaimsPro/IndemniPro

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Company:

ClaimsPro LP

Claims Triage Specialist, Mississauga, Ontario, Canada

Compensation range: $38,700.00 - $53,700.00 annually

 

 

Role Summary  

We have an existing opportunity to add a Claims Triage Specialist to our team! This is an in-office position located in Mississauga.

Provide front-line quality customer services and fulfill an important role in the claims creation process for new claim reports received via email, fax, and telephone. Perform claims triage on new losses by engaging designated resources, claim units, and/or protocols to respond to defined categories of high-profile, complex claims nationally. Take part of a phone queue primarily receiving inbound calls, though some outbound call follow up is required. All calls require documentation and data entry for claims creation and follow up. 

This role requires the flexibility to be available between the hours of 8AM to 8PM Monday through Friday. This position is in office and will not be remote.

Competencies required to succeed      

• Professional demeanor and strong customer service skills
• Superior communication skills both written and verbal
• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
• Ability to work well under pressure and maintain composure in a fast paced and changing environment
• Reliable and punctual
• Ability to work independently with minimum supervision
• Ability to use good judgment and hit the ground running
• Previous insurance experience is a definite asset as are CIP courses or a willingness to take
• CIP courses through the Insurance Institute

Responsibilities      

• Field and enter new claims reports received through a variety of methods, such as email, telephone, and fax.
• Triage new claim notices and report, as applicable, to all layers or as specifically instructed by the Claims Advocate.  Reporting in line with service level agreement.
• Identify type of loss and coordinate response to defined categories of loss events across all lines of business.
• As applicable, manage and distribute incoming email communication from seven zonal email boxes.
• Identify the immediate needs and requirements of incoming new losses. – is it immediate and high priority.
• Provide training/mentoring and technical expertise to the internal organization and business partners for succession planning purposes.
• Provide administrative support and assistance when required.
• Generate ad-hoc statistical reports as required.
• Support process improvements and share these with management.
• Follow up with external insurers/adjusters regarding claim number and reserves

Education, knowledge and experience required      

• Post-secondary education
• Insurance industry experience/exposure preferred
• Minimum 3 years’ experience in a customer service/support role required
• Previous experience working in a call center environment or on a queue preferred
• Exceptional MS Office skills (Outlook, Word, Excel, PowerPoint)
• Strong computer skills with an aptitude/ability to learn new software/databases
• Bilingual in English and French an asset.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#ClaimsPro

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Company:

ClaimsPro LP - International Programs Group

Desktop Property Claims Examiner - Hybrid - New Westminster, British Columbia, Canada

Compensation range: $56,300.00 - $78,100.00 annually

 

 

International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.

We have an existing opportunity to add a full-time Desktop Property Claims Examiner to our growing team! This position is available anywhere in Canada and you must have your independent Adjusters license to qualify.

Attendance to the office a minimum of 1 day per week and as needed for training, client meetings and team meetings is required.

The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and helps offset third-party adjusting costs.

Role Responsibilities:

• Settle claims directly with Insureds or their representatives
• Produce reports with occasional guidance from Manager
• Direct Field Adjusters on task assignment investigations
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to ensure clients’ needs are met
• Report back to the syndicate or self-insured according to their guidelines

Qualifications & Experience:

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.

We will also consider the following:

• Your education, with relevant post-secondary education being an asset
• Your completed CIP courses, or working towards CIP designation
• You must have your independent adjusting license
• Your 1-2 years' experience delivering relevant claims adjusting and/or examining work
• Exposure to the Lloyd's market would be an asset
• Your experience positively contributing to a high-performing team
• Examples of your strong aptitude and ability to work with technology
• Your attention to detail and your ability to communicate professionally

What We Offer:

• Competitive pay – $56,300 - $78,100 CAD per year - compensation range is commensurate with experience, qualifications, and internal equity
• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#IPG

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Company:

Pario Engineering & Environmental Sciences LP - Sciences

Intermediate Electrical Engineer, HYBRID- Concord, Ontario, Canada

Compensation range: $96,400.00 - $133,800.00 annually

 

 

Job Description – Intermediate Electrical Engineer

We have an existing opportunity for an Intermediate Electrical Engineer with experience in designing or assessing electrical systems for buildings and commercial installations to support our Woodbridge, ON team.

Key Responsibilities:

• Complete electrical code reviews, load calculations
• Prepare electrical design layouts and schematics
• Inspect field installations
• Participate in meetings with clients and contractors

Skills/Responsibilities:

• Bachelor’s degree in electrical engineering
• Professional Registration (EIT or P.Eng.) with Professional Engineers Ontario
• Minimum 4 years’ experience as an Electrical Engineer working with designing or maintenance of electrical systems for buildings and commercial installations
• Familiarity with Microsoft Word, Microsoft Excel and AutoCAD
• Excellent interpersonal skills with ability to effectively communicate with clients and construction contractors
• Familiarity with Ontario Electrical Safety Code
• Knowledge of relevant safety regulations and standards
• Ability to travel to job sites within Ontario

Competitive Compensation: $96,400.00 - 133,800.00 CAD Annual

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#Pario

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Company:

ClaimsPro LP

Property Claims Adjuster, Fort McMurray, Alberta, Canada

 

 

We have an existing opportunity to add a Property Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the Fort MacMurray area.

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in property.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, you will provide high level of customer service to clients and the insured. 

• You will participate and share ownership and responsibility for after-hours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 1 years of relevant experience in claims adjusting

• Ongoing commitment to education and learning; level 1 adjuster’s license, and/or currently pursuing CIP designation

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• Your workload is balanced to ensure you can maintain a high-quality level

Visitwww.claimspro.ca to learn more.

What We offer:

Salary range – $ 56,300 - $ 78,100/year.  Salary is commensurate with experience, qualifications, and internal equity.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities

For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results.  Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.

In addition, you’ll enjoy:

• Pay-for-Performance Incentives 

• Work-Life Balance & Hybrid/Remote Work Opportunities 

• E-flex Benefits Program & Wellness Initiatives 

• Registered Retirement Savings Plan (RRSP) with 2% Match 

• Training, Career Development, and Employee Recognition Programs 

• Reimbursement for Adjusting Licenses and Dues

• Employee Referral Bonuses

• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

#ClaimsPro

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Company:

ClaimsPro LP - International Programs Group

Senior Claims Examiner - Toronto, Ontario, Canada

Compensation range: $80,300.00 - $111,500.00 annually

 

 

International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.

We have an existing opportunity to add a Senior Claims Examiner to join our growing team!

This position is available anywhere in Canada and you must have your independent Adjusters license to qualify.

Attendance to the office a minimum of 1 day per week and as needed for training, client meetings and team meetings is required.

The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and helps offset third-party adjusting costs.

Role Responsibilities:

• Direct handle moderate to intermediate complex property claims
• Examine complex claims
• Direct Field Adjusters on task assignment investigations
• Settle claims directly with Insureds or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to ensure clients’ needs are met
• Report back to the syndicate or self-insured according to their guidelines

Qualifications & Experience:

While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.

We will also consider the following:

• Your education, with relevant post-secondary education being an asset
• Your completed CIP courses, or working towards CIP designation
• Your ability to hold an independent adjusting license
• Your 3-7 years' experience delivering relevant claims adjusting and/or examining work
• Exposure to the Lloyd's market would be an asset
• Your experience positively contributing to a high-performing team
• Examples of your strong aptitude and ability to work with technology
• Your attention to detail and your ability to communicate professionally

What We Offer:

• Competitive pay - $ 80,300 - $ 111,500 CAD per year - compensation is commensurate with experience, qualifications, and internal equity
• Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.  We welcome resumes submitted directly from candidates.

#IPG

× Apply Now

Company:

ClaimsPro LP

Junior Adjuster - Edmonton, Alberta, Canada

 

 

We have an existing opportunity to add two Junior Adjusters to our growing team! The role will be desktop claims handling, which may eventually lead to a field role within the Edmonton area.

The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in insurance or insurance-related field.

Key Responsibilities

• Prompt contact and follow up with policy holders and claimants. 

• Investigate the cause and report to clients with solid recommendations.

• Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements. 

• Throughout the claims process, you will provide high level of customer service to clients and the insured. 

• You will participate and share ownership and responsibility for after-hours customer service requirements when required

• Perform duties assigned to him/her in compliance with established work standards, policies and procedures

Qualifications and Experience:

• Completion of high school education; University degree or post-secondary education related to insurance will be given preference.

• Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).

• At least 1-year relevant experience in claims adjusting or related-field.

• Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation.

• Effective analytical skills, including identification of cause-and-effect dynamics

• Able to draw valid conclusions and effectively communicate them.

• Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.

• Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience

• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.

• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.

Why join ClaimsPro? We are proud of our people, and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers

• You will be supported by experienced local claims support, centralized after hours support, and dictation services

• Your claims load is driven by senior executives and business development staff from coast to coast

• You are compensated for your billable hours and other costs.

• You are working in parallel with other SCM Insurance services teams

• Your workload is balanced to ensure you can maintain a high-quality level

Visit www.scm.ca or www.claimspro.ca to learn more.

What We offer:

• Compensation is commensurate with experience, qualifications, and internal equity. 

• Pay-for-Performance Incentives 

• Work-Life Balance & Hybrid/Remote Work Opportunities 

• E-flex Benefits Program & Wellness Initiatives 

• Registered Retirement Savings Plan (RRSP) with 2% Match 

• Training, Career Development, and Employee Recognition Programs 

• Reimbursement for Adjusting Licenses and Dues

• Employee Referral Bonuses

• Employee Perks (access to vendor discount programs)

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

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