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ClaimsPro/IndemniPro Strengthens its Quebec Coverage with the Acquisition of Les Réclamations du Nord-Ouest

22 December 2016

QUEBEC – ClaimsPro/IndemniPro today announced that it has acquired one of Quebec’s leading loss adjusting firms, Les Réclamations du Nord-Ouest.

Les Réclamations du Nord-Ouest has been providing adjusting services for more than 20 years. The company boasts an impressive roster of six preeminent insurance professionals. This capability both complements and enhances ClaimsPro/IndemniPro’s existing service offering, and positions ClaimsPro/IndemniPro as an expanded presence in Abitibi-Témiscamingue, Baie-James, Outaouais, and Nord-du-Quebec. The addition of the Les Réclamations du Nord-Ouest team means ClaimsPro/IndemniPro now has 143 adjusters working throughout the province.

“I am pleased and proud to welcome the Les Réclamations du Nord-Ouest team to ClaimsPro/IndemniPro,” stated Suzie Godmer, ClaimsPro/IndemniPro’s Senior Vice President, Quebec. “Les Réclamations du Nord-Ouest has been the leading provider of adjusting services to this region since 1992 and is one of the most respected providers in the province of Quebec. This partnership will not only strengthen ClaimsPro/IndemniPro’s presence in that region, it will enhance our collective capability.”

Annie Mercier and Jonathan Caron own Les Réclamations du Nord-Ouest. The entire team at Les Réclamations du Nord-Ouest will continue to provide the services their clients have come to know in several diverse specializations including Auto, Residential, Commercial, and Liability claims, with additional specialization in Mining and Forestry claims. This expertise serves as a tremendous asset to clients in the region and beyond.

“We are excited to bring our collective expertise to ClaimsPro/IndemniPro,” said Ms. Mercier and Mr. Caron. “We look forward to combining our services with ClaimsPro/IndemniPro’s technological capability and geographical footprint.”

“This merger has strong significance for our organization,” said Lorri Frederick, President of ClaimsPro/IndemniPro. “We have always prioritized providing comprehensive local and regional representation alongside the resources of a national company. We identified Les Réclamations du Nord-Ouest as an organization that shares our corporate values and philosophy while providing enhanced services that complement our existing offering. Bringing in Les Réclamations du Nord-Ouest gives us important regional scale and expertise; scombined with ClaimsPro/IndemniPro’s industry leading technology platform, this further positions us to provide the best products and services for our customers.”

For more information, please contact:

Lorri Frederick 
T: 905.564.0654

Bikram Daulay
Senior Vice President of Marketing & External Communications
SCM Insurance Services
T: 780.930.5321

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  • Dec 22, 2016
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