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Senior Liability Examiner - Hybrid - Toronto, Ontario, Canada
×
Apply Now
Company:ClaimsPro LP - International Programs Group
Senior Liability Examiner - Hybrid - Toronto, Ontario, Canada
Compensation range: $67,200.00 - $93,300.00 annually
International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.
We have an existing opportunity to add a full-time Senior Liability Examiner to our growing team! This is a HYBRID based position and is available anywhere in Canada.
The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and helps offset third-party adjusting costs.
Role Responsibilities:
- Examine moderate to intermediate complex property claims
- Produce reports with occasional guidance from Manager
- Direct Field Adjusters on task assignment investigations
- Settle claims directly with Insureds or their representatives
- Administer claims payments/settlements through trust accounts
- Liaise with all stakeholders to ensure clients’ needs are met
- Report back to the syndicate or self-insured according to their guidelines
Qualifications & Experience:
While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.
We will also consider the following:
- Your education, with relevant post-secondary education being an asset
- Your completed CIP courses, or working towards CIP designation
- Your ability to hold an independent adjusting license
- Your 3-7 years' experience delivering relevant claims adjusting and/or examining work
- Exposure to the Lloyd's market would be an asset
- Your experience positively contributing to a high-performing team
- Examples of your strong aptitude and ability to work with technology
- Your attention to detail and your ability to communicate professionally
What We Offer:
- Competitive pay – $67,200 - $93,300 CAD per year - Compensation is commensurate with experience, qualifications, and internal equity
- Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
- Work-Life Balance
- Remote and Hybrid Work Opportunities
- E-flex Benefits Program
- Wellness Programs
- Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
- Training and Career Development Opportunities
- Employee Referral Bonuses
- Employee Recognition Program
- Employee Perks (access to vendor discount programs)
- Reimbursement for Adjusting Licenses and Dues
We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
#IPG
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ClaimsPro LP - International Programs Group |
Toronto |
Ontario |
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Auto Liability Examiner - Remote - Toronto, Ontario, Canada
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Apply Now
Company:ClaimsPro LP - International Programs Group
Auto Liability Examiner - Remote - Toronto, Ontario, Canada
Compensation range: $56,300.00 - $78,100.00 annually
International Programs Group (IPG) is an independent third-party claims administrator which provides claims services for Lloyd’s of London syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. We are currently seeking an Auto Liability Examiner.
Today, IPG works with Canada’s largest network of independent adjusting firms across the country. Operating out of Toronto, Montreal, and Vancouver, each IPG office is staffed with specialized senior examiners and qualified desktop examiners. We have regional expertise and are licensed in all Canadian provinces. The successful candidate will work within IPG, a company of opportunity and excitement - we are looking for the right candidate to join us!
We have an existing opportunity to add a full-time Auto Physical Damage & Liability Examiner to our team!
This role is a remote, work from home opportunity.
Responsibilities:
- Examine complex auto liability claims as well as physical damage
- Review and handle liability claims including both third party injury and third party property damage within contract terms and conditions
- Prepare and report to Underwriters for claims exceeding contract terms and conditions
- Handle litigated claims with focus to maintain reasonable costs and conclude where able, within terms of contract
- Attend mediations where required (including travel if necessary)
- Maintain all files within guidelines and standards
- Settle claims directly with claimants or their representatives
- Administer claims payments/settlements through trust accounts
- Liaise with all stakeholders to ensure client's needs are met
Education, Knowledge and Experience Required:
- College diploma or combination of education and equivalent business
- CIP designation an asset
- Minimum of 5 – 7 years of claims experience in handling of auto liability and physical damage claims
- Experience dealing with Lloyds and/or CGL an asset
Competencies Required to Succeed:
- Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
- Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
- A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
- Strong analytical, problem solving and organizational skills
- Demonstrated ability to be proactive in identifying and implementing solutions
- Proven ability to multi-task in a fast paced and demanding environment
- Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment.
What We Offer:
- Competitive Pay
- Work-Life Balance
- Remote Working Opportunities
- E-flex Benefits Program
- Wellness Programs
- Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
- Training and Career Development Opportunities
- Employee Referral Bonuses
- Employee Recognition Program
- Employee Perks (access to vendor discount programs)
- Reimbursement for Adjusting Licenses and Dues
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
#IPG
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ClaimsPro LP - International Programs Group |
Toronto |
Ontario |
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Chef de projet senior / Senior, Project Manager -Hybrid -Quebec City, Quebec, Canada
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Apply Now
Company:Pario Engineering & Environmental Sciences LP - Sciences
Chef de projet senior / Senior, Project Manager -Hybrid -Quebec City, Quebec, Canada
Job Description
Présente partout au Canada, Pario Ingénierie et sciences de l’environnement LP est une firme spécialisée de services-conseils en ingénierie judiciaire, en sciences de l’environnement et en assainissement, reconnue comme un chef de file auprès des clients des secteurs de l’assurance et de la gestion des risques.
Nous avons actuellement un poste de Chef/Cheffe de projets à pourvoir au sein de notre équipe de Québec. La personne retenue soutiendra nos activités en croissance au Québec, qui offrent des services de sciences de l’environnement et de gestion de projets aux marchés de l’assurance et de la gestion des risques. Le poste consiste à collaborer avec les clients et les membres de l’équipe afin de diriger les travaux d’atténuation des déversements, de délimitation, d’assainissement et de documentation nécessaires au nettoyage des sites et à la fermeture des dossiers.
Exigences du poste :
- Diplôme universitaire en sciences ou en génie (de préférence en environnement ou en sciences de la Terre), ou diplôme connexe assorti d’une expérience pertinente.
- Au moins cinq années d’expérience dans le domaine de l’environnement, dont au moins une année en gestion de projets.
- Expérience de projets d’assainissement des sols et des eaux souterraines, notamment en délimitation, en surveillance et en gestion.
- Expérience dans la sélection et la direction de sous-traitants.
- Expérience en facturation, en budgétisation et dans d’autres volets de la gestion de projets.
- Capacité démontrée à gérer et à diriger efficacement le personnel de terrain.
- Excellentes aptitudes à communiquer oralement et par écrit en français; une bonne maîtrise de l’anglais constitue un atout.
- Expérience en communication avec les clients, les organismes de réglementation et les autres parties prenantes.
- Permis de conduire valide et disponibilité pour se déplacer dans la province de Québec.
Milieu et conditions de travail
Nous accueillons et encourageons les candidatures de personnes en situation de handicap. Des mesures d’adaptation sont offertes sur demande aux personnes candidates tout au long du processus de recrutement et d’évaluation.
Déclaration concernant les démarches non sollicitées — Agences de recrutement
Nous n’acceptons pas les candidatures non sollicitées transmises par des tiers recruteurs et demandons aux agences de ne pas communiquer directement avec nos employés ou nos gestionnaires pour leur présenter des candidats. Veuillez noter que nous ne verserons aucuns frais pour un placement découlant de la réception d’un curriculum vitæ non sollicité et que tout curriculum vitæ ainsi transmis sera considéré comme de l’information publique. Nous acceptons volontiers les curriculum vitæ soumis directement par les personnes candidates.
With offices across Canada, Pario Engineering & Environmental Sciences LP is a niche forensic engineering, environmental science, and remediation consulting firm that is a leader in providing services to insurance and risk management clients.
We have an existing opening for a Project Manager to join our Quebec City team. This position will support our growing Quebec operations, which provide environmental science and project management services to the insurance and risk management markets. The position will involve working with clients and team members to direct spill mitigation, delineation, remediation, and documentation to support clean ups and file closure.
Role Requirements:
- Degree in Science or Engineering (Environmental or Earth Sciences preferred) or related diploma with applicable experience.
- A minimum of 5 years’ experience within the environmental field with at least 1 year of project management experience.
- Experience in soil and groundwater remediation projects including delineation, monitoring and management.
- Experience retaining and directing subcontractors.
- Experience with invoicing, budgeting, and other areas of project management.
- Successfully managing and directing field staff is a must.
- Strong verbal and written communication skills in French, strong English communication is an asset.
- Experience communicating with clients, regulators and other involved stakeholders.
- A valid driver's license and willingness to travel within the province of Quebec.
Environment/Work Conditions
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
#Pario
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Pario Engineering & Environmental Sciences LP - Sciences |
Quebec City |
Quebec |
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Chef de projet/Project Manager, Hybrid- Montreal, Quebec, Canada
×
Apply Now
Company:Pario Engineering & Environmental Sciences LP - Sciences
Chef de projet/Project Manager, Hybrid- Montreal, Quebec, Canada
Présente partout au Canada, Pario Ingénierie et sciences de l’environnement LP est une firme spécialisée de services-conseils en ingénierie judiciaire, en sciences de l’environnement et en assainissement, reconnue comme un chef de file auprès des clients des secteurs de l’assurance et de la gestion des risques.
Nous avons actuellement un poste de Chef/Cheffe de projets à pourvoir au sein de notre équipe de Montréal. La personne retenue soutiendra nos activités en croissance au Québec, qui offrent des services de sciences de l’environnement et de gestion de projets aux marchés de l’assurance et de la gestion des risques. Le poste consiste à collaborer avec les clients et les membres de l’équipe afin de diriger les travaux d’atténuation des déversements, de délimitation, d’assainissement et de documentation nécessaires au nettoyage des sites et à la fermeture des dossiers.
Exigences du poste :
- Diplôme universitaire en sciences ou en génie (de préférence en environnement ou en sciences de la Terre), ou diplôme connexe assorti d’une expérience pertinente.
- Au moins cinq années d’expérience dans le domaine de l’environnement, dont au moins une année en gestion de projets.
- Expérience de projets d’assainissement des sols et des eaux souterraines, notamment en délimitation, en surveillance et en gestion.
- Expérience dans la sélection et la direction de sous-traitants.
- Expérience en facturation, en budgétisation et dans d’autres volets de la gestion de projets.
- Capacité démontrée à gérer et à diriger efficacement le personnel de terrain.
- Excellentes aptitudes à communiquer oralement et par écrit en français; une bonne maîtrise de l’anglais constitue un atout.
- Expérience en communication avec les clients, les organismes de réglementation et les autres parties prenantes.
- Permis de conduire valide et disponibilité pour se déplacer dans la province de Québec.
- Nous considérerons également les candidatures de personnes établies à Ottawa, Ontario.
Milieu et conditions de travail
Nous accueillons et encourageons les candidatures de personnes en situation de handicap. Des mesures d’adaptation sont offertes sur demande aux personnes candidates tout au long du processus de recrutement et d’évaluation.
Déclaration concernant les démarches non sollicitées — Agences de recrutement
Nous n’acceptons pas les candidatures non sollicitées transmises par des tiers recruteurs et demandons aux agences de ne pas communiquer directement avec nos employés ou nos gestionnaires pour leur présenter des candidats. Veuillez noter que nous ne verserons aucuns frais pour un placement découlant de la réception d’un curriculum vitæ non sollicité et que tout curriculum vitæ ainsi transmis sera considéré comme de l’information publique. Nous acceptons volontiers les curriculum vitæ soumis directement par les personnes candidates.
With offices across Canada, Pario Engineering & Environmental Sciences LP is a niche forensic engineering, environmental science, and remediation consulting firm that is a leader in providing services to insurance and risk management clients.
We have an existing opening for a Project Manager to join our Montreal team. This position will support our growing Quebec operations, which provide environmental science and project management services to the insurance and risk management markets. The position will involve working with clients and team members to direct spill mitigation, delineation, remediation, and documentation to support clean ups and file closure.
Role Requirements:
- Degree in Science or Engineering (Environmental or Earth Sciences preferred) or related diploma with applicable experience.
- A minimum of 5 years’ experience within the environmental field with at least 1 year of project management experience.
- Experience in soil and groundwater remediation projects including delineation, monitoring and management.
- Experience retaining and directing subcontractors.
- Experience with invoicing, budgeting, and other areas of project management.
- Successfully managing and directing field staff is a must.
- Strong verbal and written communication skills in French, strong English communication is an asset.
- Experience communicating with clients, regulators and other involved stakeholders.
- A valid driver's license and willingness to travel within the province of Quebec.
- Will also consider candidates based in Ottawa, Ontario
Environment/Work Conditions
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
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Pario Engineering & Environmental Sciences LP - Sciences |
Montreal |
Quebec |
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Environmental Hygiene Project Manager, Hybrid- Ottawa, Ontario, Canada
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Company:Pario Engineering & Environmental Sciences LP - Sciences
Environmental Hygiene Project Manager, Hybrid- Ottawa, Ontario, Canada
Compensation range: $0.00 - $0.00 annually
Company:
Pario Engineering & Environmental Sciences LP - Sciences
With offices across Canada, Pario Engineering & Environmental Sciences LP is a niche forensic engineering, environmental science, and remediation consulting firm that is a leader in providing services to insurance and risk management clients.
Pario has an existing opening for an Environmental Hygiene Project Manager to join our Environmental Hygiene team in Ottawa, Ontario. The successful candidate would be responsible for providing environmental consulting services for property and business claims involving designated substances, water and mold impacts, smoke assessments, interior air quality issues, and other chemical, physical and biohazardous risks. The right individual will need to be a dynamic, self-motivated and results-oriented professional.
In addition to environmental hygiene, there will be potential opportunities to assist with the project management of claims related to transportation, residential fuel oil, and commercial chemical spills.
- Responsible for related commercial and residential claims including but not limited to: designated substance surveys; water and mold damage assessment and abatement, smoke mapping, interior air quality assessments.
- Project lifecycle including but not limited to: scope and budget preparation, site assessment and sampling, report writing, and project close-out.
- Potential cross training for emergency spill response and project management of fuel spill related claims.
- Technical report writing
- Communication and relationship development with clients
- Establishment and adherence to budgets and timelines
- Risk assessment and problem solving.
- Coordination and planning of small to large scale abatement projects alongside contractors and key stakeholders.
- Client engagement and participation in business development activities
- Develop and maintain industry leading service levels.
- Knowledge of the insurance industry is an asset.
Qualifications and Experience:
- Professional designation (ROH, ROHT or CIH) is considered an asset.
- Degree in Science or Engineering (Environmental preferred) or related diploma with applicable experience is considered an asset.
- A minimum of five years’ experience within the environmental field with at least two years of project management experience
- Successful and proven project management experience in relevant industry (hygiene, restoration, technical consulting, environmental)
- Strong computer skills including MS Word, Excel, PowerPoint and collaboration software
- Strong written and oral communication in English; French would be an asset.
- Excellent interpersonal and communication skills.
- Team player and results oriented.
- A valid driver's license and willingness to travel within the assigned region.
- Successful candidate must have a flexible schedule; willingness to work after hours on weekends when required
Environment/Working Conditions:
- Based in Ottawa, Ontario.
- Ability to travel across Ontario as required
Competitive Compensation: $70-90K/year
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
#Pario
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Pario Engineering & Environmental Sciences LP - Sciences |
Ottawa |
Ontario |
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Subrogation Examiner - Hybrid - Anywhere in Canada
×
Apply Now
Company:ClaimsPro LP - International Programs Group
Subrogation Examiner - Hybrid - Anywhere in Canada
Compensation range: $56,300.00 - $78,100.00 annually
International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retention.
We have an existing opportunity to add a full-time Subrogation Examiner to our growing team!
The successful candidate will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and helps offset third-party adjusting costs.
Role Responsibilities:
- Examine moderate to intermediate complex property claims
- Produce reports with occasional guidance from Manager
- Direct Field Adjusters on task assignment investigations
- Settle claims directly with Insureds or their representatives
- Administer claims payments/settlements through trust accounts
- Liaise with all stakeholders to ensure clients’ needs are met
- Report back to the syndicate or self-insured according to their guidelines
Qualifications & Experience:
While licensing and experience are critical to being able to handle significant examining tasks for a TPA, we are looking for individuals with a demonstrated and proven track record of performance. You will have to be strong technically, a solid planner and organizer, and understand key issues plus provide solid solutions. You will have to be motivated to do this type of work and be excited by the challenges that a rapidly growing organization faces.
We will also consider the following:
- Minimum of 3-5 years subrogation or litigation experience
- Your education, with relevant post-secondary education being an asset
- Your completed CIP courses, or working towards CIP designation
- Your ability to hold an independent adjusting license
- Exposure to the Lloyd's market would be an asset
- Your experience positively contributing to a high-performing team
- Examples of your strong aptitude and ability to work with technology
- Your attention to detail and your ability to communicate professionally
What We Offer:
- Competitive Pay: $ 56,300 - $ 78,100 CAD Annual - Compensation is commensurate with experience, qualifications, and internal equity
- Work-Life Balance
- Remote and Hybrid Work Opportunities
- E-flex Benefits Program
- Wellness Programs
- Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
- Training and Career Development Opportunities
- Employee Referral Bonuses
- Employee Recognition Program
- Employee Perks (access to vendor discount programs)
- Reimbursement for Adjusting Licenses and Dues
We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
#IPG
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ClaimsPro LP - International Programs Group |
Toronto |
Ontario |
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Liability and Bodily Injury Adjuster -Mississauga, Ontario, Canada
×
Apply Now
Company:ClaimsPro LP
Liability and Bodily Injury Adjuster -Mississauga, Ontario, Canada
Compensation range: $0.00 - $0.00 hourly
We have an existing opportunity to add a Liability and Bodily Injury Adjuster to join our growing team! You will work in a Hybrid based environment supporting field requests within the Mississauga area.
The Claims Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. To succeed in this role, the ideal candidate should have background/experience in Liability and Bodily Injury.
Key Responsibilities
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Prompt contact and follow up with policy holders and claimants.
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Investigate the cause and report to clients with solid recommendations.
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Using supplied technology (e.g., Docusketch.), scope and establish quantum of damages
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Identify exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate fair and satisfactory settlements.
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Throughout the claims process, you will provide high level of customer service to clients and the insured.
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You will participate and share ownership and responsibility for after-hours customer service requirements when required
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Perform duties assigned to him/her in compliance with established work standards, policies and procedures
Qualifications and Experience:
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Completion of high school education; University degree or post-secondary education related to insurance will be given preference.
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Proficient in use of Microsoft Office Products (Outlook, Word, Excel, OneDrive).
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At least 1 year of relevant experience in claims adjusting
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Ongoing commitment to education and learning; adjuster’s license, or currently pursuing CIP designation
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Effective analytical skills, including identification of cause-and-effect dynamics
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Able to draw valid conclusions and effectively communicate them.
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Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.
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Excellent communication skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience
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Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
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Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
Why join ClaimsPro? We are proud of our people, and it shows:
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You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories
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Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit
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You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers
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You will be supported by experienced local claims support, centralized after hours support, and dictation services
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Your claims load is driven by senior executives and business development staff from coast to coast
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You are compensated for your billable hours and other costs.
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You are working in parallel with other SCM Insurance services teams
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Your workload is balanced to ensure you can maintain a high-quality level
Visit www.claimspro.ca to learn more.
What We offer:
Competitive Compensation: $56,300 - $ 78,100 per year. Salary is commensurate with experience, qualifications, and internal equity. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
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For salaried plus commission-based roles, we offer a competitive salary complemented by a performance-driven commission structure, designed to reward your success. This role provides additional earning potential, giving you the opportunity to maximize your income based on results. Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities.
In addition, you’ll enjoy:
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Pay-for-Performance Incentives
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Work-Life Balance & Hybrid/Remote Work Opportunities
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E-flex Benefits Program & Wellness Initiatives
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Registered Retirement Savings Plan (RRSP) with 2% Match
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Training, Career Development, and Employee Recognition Programs
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Reimbursement for Adjusting Licenses and Dues
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Employee Referral Bonuses
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Employee Perks (access to vendor discount programs)
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
#ClaimsPro
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ClaimsPro LP |
Mississauga |
Ontario |
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Bilingual Claims Service Representative-Remote
×
Apply Now
Company:ClaimsPro LP
Bilingual Claims Service Representative-Remote
Compensation range: $35,200.00 - $48,900.00 annually
Role Summary
We have existing opportunities to add Bilingual Claims Service Representatives to our team! You will work in a remote based environment anywhere in Canada, providing immediate and customer-focused assistance to policyholders who are calling to report insurance claims. Document initial loss details and activities to ensure that callers experience timely and service oriented disposition of calls. Make determination based on protocol if immediate adjuster attention is required and coordinate with vendors as required.
* In order to work remotely, you will require High Speed Internet. (Download and Upload speed must both be at a minimum of 50 mbps) * Please note that this position requires shift work on a seven (7) day rotating basis with an 8 hour shift between the hours of 7am to 12am. Weekend shifts are mandatory. *Only candidates fully bilingual in French and English will be considered *This is a full-time opportunity, and will require 37.5 hours of work per week.
Responsibilities • Review call report and ensure call has terminated properly, then forward accurate and complete call reports as required. • Provide personalized customer service of the highest level • Arrange for the dispatch of adjusters or vendor partners when required • Field and answer branch inquiries and administer to appropriate area • Maintain data base of service lapses reference for root cause, report trends and make recommendations to management • Review claim information to determine proper next steps for processing against client guidelines/ service agreements
Education, knowledge and experience required • Post secondary education is required • Minimum of 1 year of customer service or administrative experience is required • Knowledge of insurance/service industry or related experience preferred • Strong computer and telephone skills with an aptitude/ability to learn • Effective communication skills both written and verbal in English and French • Attention to detail
Competencies required to succeed • Strong communication skills • Team player with a strong commitment to quality and customer service • Excellent time management and organizational skills • Pleasant and friendly mannerism • Ability to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization • Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance • Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands. • Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
What we offer: • Competitive pay: $35,200.00 - $48,900.00 annually • In addition, you’ll enjoy: • Work-Life Balance & Hybrid/Remote Work Opportunities • E-flex Benefits Program & Wellness Initiatives • Registered Retirement Savings Plan (RRSP) with 2% Match • Training, Career Development, and Employee Recognition Programs • Employee Referral Bonuses
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
#ClaimsPro
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ClaimsPro LP |
Toronto |
Ontario |
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Structural Forensic Engineer - Calgary, Alberta, Canada
×
Apply Now
Company:Pario Engineering & Environmental Sciences LP - Sciences
Structural Forensic Engineer - Calgary, Alberta, Canada
Pario Engineering and Environmental Services has an existing opportunity for aStructural Forensic Engineer who is dynamic, motivated, and passionate about their career to support the Calgary area.
The successful applicant will be responsible for performing forensic investigations for structural, building envelope, as well as building code compliance issues. Strong written and verbal communication skills are a must. Working knowledge of the Microsoft Office suite of programs is a must. Good presentation skills are an asset. Must be able to communicate effectively with clients and other stakeholders. By joining a successful team like Pario you will have the opportunity to work projects in various areas such as commercial (retail/office), residential, institutional and environmental. In this position, you will join a highly creative and collaborative team dedicated to innovative problem solving and design excellence. A willingness to travel is a must.
Role Responsibilities:
- Assess, analyze and report on the cause and origin of structural failures
- Interview witnesses, service personnel and other local officials
- Provide structural designs for restoration and renovation purposes
- Develop and complete full working drawings for building department acceptance
- Complete complex or innovative projects of any size where new or innovative design approaches are required
- Lead project(s) from start to finish
- Provide clean, accurate, and timely designs
Education, Knowledge and Experience Required:
- Minimum bachelor's degree in civil/Structural Engineering required
- Professional Engineering license, or the ability to be licensed in the Province of Alberta required
- Minimum 4-5 years’ experience.
- Preferably, experience includes strong residential design experience and/or equivalent work experience
- Experience within the insurance and legal industry is an asset
- A demonstrated track record of taking projects to successful completion
- Proficient in standard Microsoft Office (MS Word, Outlook & Excel)
- Expert knowledge and understanding of the Regional Building Code
- Hand-on construction experience would be an asset
- Positive, self-driven, motivated, personal attitude
- A willingness and passion to support the marketing and sales department through attendance at presentations and industry events
- Customer facing experience: Ability to discuss projects budgets with clients and maintain continuous communications throughout the project
Job Requirements:
- Must possess and maintain a valid driver's license appropriate to the province of employment and be legally authorized to drive independently.
- Must have reliable access to a personal vehicle to meet the travel requirements of the position.
- Must be capable of working in remote locations and under varying weather, environmental, and temperature conditions
- Must be willing and able to travel as required to fulfill job responsibilities
What We Offer:
- Competitive Pay - Your success matters to us, and we believe in rewarding high performance with meaningful financial incentives and career growth opportunities
- Work-Life Balance
- Remote and Hybrid Work Opportunities
- E-flex Benefits Program
- Wellness Programs
- Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
- Training and Career Development Opportunities
- Employee Referral Bonuses
- Employee Recognition Program
- Employee Perks (access to vendor discount programs)
- Reimbursement for Adjusting Licenses and Dues
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
#Pario
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Pario Engineering & Environmental Sciences LP - Sciences |
Calgary |
Alberta |
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Claims Triage Specialist, Full-Time, In Office-Mississauga, Ontario, Canada
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Company:ClaimsPro LP
Claims Triage Specialist, Full-Time, In Office-Mississauga, Ontario, Canada
Compensation range: $38,700.00 - $53,700.00 annually
Role Summary
We have an existing opportunity to add a Claims Triage Specialist to our team!
Provide front-line quality customer services and fulfill an important role in the claims creation process for new claim reports received via email, fax, and telephone. Perform claims triage on new losses by engaging designated resources, claim units, and/or protocols to respond to defined categories of high-profile, complex claims nationally. Take part of a phone queue primarily receiving inbound calls, though some outbound call follow up is required. All calls require documentation and data entry for claims creation and follow up.
This role requires the flexibility to be available between the hours of 8AM to 8PM Monday through Friday. This position is in office and will not be remote.
Competencies required to succeed
- Professional demeanor and strong customer service skills
- Superior communication skills both written and verbal
- Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
- Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
- Ability to work well under pressure and maintain composure in a fast paced and changing environment
- Reliable and punctual
- Ability to work independently with minimum supervision
- Ability to use good judgment and hit the ground running
- Previous insurance experience is a definite asset as are CIP courses or a willingness to take
- CIP courses through the Insurance Institute
Responsibilities
- Field and enter new claims reports received through a variety of methods, such as email, telephone, and fax.
- Triage new claim notices and report, as applicable, to all layers or as specifically instructed by the Claims Advocate. Reporting in line with service level agreement.
- Identify type of loss and coordinate response to defined categories of loss events across all lines of business.
- As applicable, manage and distribute incoming email communication from seven zonal email boxes.
- Identify the immediate needs and requirements of incoming new losses. – is it immediate and high priority.
- Provide training/mentoring and technical expertise to the internal organization and business partners for succession planning purposes.
- Provide administrative support and assistance when required.
- Generate ad-hoc statistical reports as required.
- Support process improvements and share these with management.
- Follow up with external insurers/adjusters regarding claim number and reserves
Education, knowledge and experience required
- Post-secondary education
- Insurance industry experience/exposure preferred
- Minimum 3 years’ experience in a customer service/support role required
- Previous experience working in a call center environment or on a queue preferred
- Exceptional MS Office skills (Outlook, Word, Excel, PowerPoint)
- Strong computer skills with an aptitude/ability to learn new software/databases
- Bilingual in English and French an asset.
What we offer: • Competitive compensation: $38,500 – $44,000 annually • In addition, you’ll enjoy: • Work-Life Balance • E-flex Benefits Program & Wellness Initiatives • Registered Retirement Savings Plan (RRSP) with 2% Match • Training, Career Development, and Employee Recognition Programs • Employee Referral Bonuses
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement – Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
#ClaimsPro
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ClaimsPro LP |
Mississauga |
Ontario |
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